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Smiling Hotel

4.0 star property

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2 outdoor pools, open 10:00 AM to 10:00 PM, pool umbrellas
1 bedroom, premium bedding, Select Comfort beds, minibar
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Buffet
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • Spa
  • Parking included

Explore the area

View map
National Rd No 6, Chong Kaosou Village, Sangkat Slor Kram, Siem Reap, 855
  • Place, Pub Street
    ‪4 min drive‬
  • Place, Old Market Area
    ‪4 min drive‬
  • Place, Angkor Wat
    ‪10 min drive‬
  • Airport, Siem Reap Angkor Intl. Airport (SAI)
    ‪50 min drive‬

Room options

View all photos for Executive Double or Twin Room

32-inch LCD TV with satellite channels, TV, fireplace

Executive Double or Twin Room

  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Large Twin Bed

View all photos for Superior Twin Room

1 bedroom, premium bedding, Select Comfort beds, minibar

Superior Twin Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Deluxe Double or Twin Room

1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Double or Twin Room

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • Sleeps 2
  • 1 King Bed

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The price is NZ$423
includes taxes & fees
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About the area

Siem Reap

Located in Siem Reap, Smiling Hotel is connected to the convention center, within a 5-minute drive of Palm Container Night Market and Siem Reap Royal Residence. .This family-friendly hotel is 2 mi (3.2 km) from Old Market Area and 2.1 mi (3.4 km) from Pub Street.

What's nearby

  • Siem Reap Royal Residence - 3 min drive - 3.1 km
  • Pub Street - 4 min drive - 3.8 km
  • Old Market Area - 4 min drive - 3.8 km
  • Angkor Night Market - 4 min drive - 4.2 km
  • Angkor Wat - 10 min drive - 8.7 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 52 min drive

Restaurants

  • ‪Upper Deck - ‬4 min walk
  • ‪Por Cuisine - ‬2 min drive
  • ‪Amazon Café Pshar Leu Branch - ‬10 min walk
  • ‪Lok Lak - ‬5 min walk
  • ‪Green Suki Soup - ‬19 min walk

About this property

Smiling Hotel

Family-friendly hotel with 2 restaurants connected to the convention center in Siem Reap
Smiling Hotel offers 236 air-conditioned accommodations with fireplaces and minibars. These individually decorated and furnished accommodations have separate sitting areas. Select Comfort beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and first-run movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Children under 11 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Smiling Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. Children under 5 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.
Treat yourself to a stay in one of the 236 individually decorated guestrooms, featuring fireplaces and LCD televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Asian cuisine at Smiling Cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Siem Reap? This hotel has 3531 square feet (328 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a bus station shuttle.
Smiling Cafe - This poolside restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Poolside Restaurant - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 10:00 PM on request
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Poolside Restaurant
  • Smiling Cafe

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Library
  • Pro golf shop
  • Shopping centre
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • High chair
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (3,531 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a provincial park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Accessible bus station shuttle
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Portable bathtub seat
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • First-run films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 40 (one-way), (from 6 to 12 years old)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • A kitchen/kitchenette is available for an additional fee
  • Rollaway bed fee: USD 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Free in-room WiFi has a 3-device limit
Children under 11 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Guests under 10 years old are not allowed in the spa, and guests under 5 years old are only allowed with adult supervision

Property is also known as

Smiling Hotel
Smiling Hotel Siem Reap
Smiling Siem Reap
Smiling Hotel And Spa
Smiling Hotel Spa
Smiling Hotel Hotel
Smiling Hotel Siem Reap
Smiling Hotel Hotel Siem Reap