Hotel Waterloo Singapore - Handwritten Collection

4.0 star property

Photo gallery for Hotel Waterloo Singapore - Handwritten Collection

Lobby sitting area
Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Front of property
Daily buffet breakfast for a fee
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View map
78 Waterloo Street, Singapore, 189870
  • Place, Bugis Street Shopping District
    ‪2 min walk‬
  • Place, Fort Canning Park
    ‪3 min walk‬
  • Place, Orchard Road
    ‪18 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪25 min drive‬

Room options

Deluxe Room, 1 Double Bed

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 2 Single Beds

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Superior Room, 1 Double Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Room, 2 Single Beds

8.4 out of 10
Very good
(6 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Room, 2 Single Beds

  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

About the area

Singapore

A stay at Hotel Waterloo Singapore - Handwritten Collection places you in the heart of Singapore, steps from Bugis Street Shopping District and a 3-minute drive from Mustafa Centre. .This hotel is 1.5 mi (2.5 km) from Marina Bay Sands Skypark and 1.7 mi (2.8 km) from Orchard Road.

What's nearby

  • Bugis Street Shopping District - 2 min walk - 0.2 km
  • Fort Canning Park - 3 min walk - 0.3 km
  • National Museum of Singapore - 5 min walk - 0.5 km
  • Bugis Junction Shopping Center - 5 min walk - 0.5 km
  • Orchard Road - 18 min walk - 1.6 km

Getting around

  • Bencoolen Station - 3 min walk
  • JB Sentral - 26 min drive
  • Singapore Changi Airport (SIN) - 27 min drive

Restaurants

  • ‪Putra Minang @ Bencoolen - ‬5 min walk
  • ‪American Taproom (Waterloo) - ‬4 min walk
  • ‪Papa's Kitchen - ‬5 min walk
  • ‪Toast Box 土司工坊 - ‬3 min walk
  • ‪Skosh - ‬3 min walk

About this property

Hotel Waterloo Singapore - Handwritten Collection

Hotel Waterloo Singapore - Handwritten Collection offers 502 air-conditioned accommodations with safes and slippers. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 502 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and bike parking.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Children aged 11 and younger eat free breakfast.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Children aged 11 and younger eat free breakfast.
Hotel Waterloo Singapore - Handwritten Collection has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 20.38 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2025
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's GPHL Mobile App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 20.38 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, DBS PayLah!, PayNow, and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Hotel Waterloo Singapore - Handwritten Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 68 out of 107 reviews
Rating 8 - Good. 27 out of 107 reviews
Rating 6 - Okay. 10 out of 107 reviews
Rating 4 - Poor. 1 out of 107 reviews
Rating 2 - Terrible. 1 out of 107 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

OSCAR, El Paso

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice check-in/out
Stayed 2 nights in Jan 2026

10/10 Excellent

Aman

Clean room and modern amenities
Stayed 1 night in Jan 2026

10/10 Excellent

Krisztina Rahel

Liked: Cleanliness, staff & service, amenities
We had a wonderful stay at this hotel and it exceeded our expectations in every way. The room was spotless, tastefully furnished, and very comfortable – the bed was especially great for a good night’s sleep. The staff were exceptionally friendly, professional, and always happy to help, which made the whole experience even more pleasant. Breakfast was fresh, varied, and delicious, and the overall atmosphere of the hotel was calm and relaxing rather than just a place to sleep. The location is convenient and peaceful at the same time, making it an ideal choice for a relaxing stay. If we return to the area, we would definitely choose this hotel again. Truly deserving of five stars.
Stayed 3 nights in Jan 2026

10/10 Excellent

HYOUNGKYU

Business traveller
Liked: Cleanliness, staff & service, amenities
객실과 직원들 친절도는 최상이었습니다. 채크인 @ 체쿠아웃 그리고 객실 모든 설비가 스마트 AI 로 되어 있어 너무 좋은 경험이었습니다 ^^
Stayed 1 night in Jan 2026

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Helt nytt hotell med helt okej läge.
Stayed 1 night in Jan 2026

10/10 Excellent

Seungjin

Business traveller
Liked: Cleanliness, staff & service, amenities
새 호텔인만큼 객실이 깨끗하고 매우 좋았습니다. 매일매일 객실 청소에도 신경쓰는 것 같았고. 방이 넓은 건 아니었으나 구조가 효율적이어서 두명 정도 쓰기에는 무리 없어 보였어요. 다만 위층에서 화장실을 사용하면 물내리는 소리가 매우 크게 들렸어요. 그리고 조식은 맛있었는데 종류면에서 조금 아쉬웠으며 식사중에 혼자 있을 경우 다른 음식을 가지러 간 사이에 자리를 다 치워버려서 다른 사람이 앉는 일일 종종 발생했어요. 물론 직원들이 열심히 일해서 그렇겠지만, 항상 물건을 옆에 두거나 할 수도 없어서 신경쓰였어요. 호텔 매니저가 이부분은 “식사중” 표지판이나 카드 같은 걸 비치해서 해결해 주면 좋겠어요. 하지만 전체적으로 만족했습니다.
Stayed 5 nights in Jan 2026

10/10 Excellent

JIHYEOK

Business traveller
Liked: Cleanliness, staff & service, amenities
시설이 깨끗하고 공간 활용이 잘되어있어서 편했습니다.
Stayed 5 nights in Jan 2026