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Mandai Rainforest Resort By Banyan Tree

5.0 star property

Photo gallery for Mandai Rainforest Resort By Banyan Tree

Relax in this spacious room with a large bed, two nightstands, and a comfortable bench.
Experience a serene escape with a unique view of the surrounding landscape from this circular structure.
Children can play and relax in this vibrant jungle-themed play area with seating and a game table.
Enjoy a casual dining experience in this spacious area with high ceilings, exposed beams, and lush greenery.
Conference room with a unique ceiling design and stage, ideal for presentations and meetings.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Bar
  • Housekeeping

Explore the area

Map
60 Mandai Lake Road, Singapore, 729979
  • Night Safari
    ‪3 min walk‬
  • Singapore Zoo
    ‪5 min walk‬
  • River Safari
    ‪5 min walk‬
  • Singapore (SIN-Changi)
    ‪32 min drive‬

Room options

View all photos for Mandai Sanctuary Treehouse

Relax in this spacious room with a large bed, two nightstands, and a comfortable bench.

Mandai Sanctuary Treehouse

  • 63 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Sanctuary)

Relax in this serene retreat with a large bed and balcony overlooking lush greenery.

Suite (Sanctuary)

  • 55 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Mandai Rainforest Treehouse

Relax in this serene bedroom with a large bed, nightstand, and cozy seating area.

Mandai Rainforest Treehouse

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (Sanctuary)

Relax in comfort with a large bed against a vibrant mural, a wardrobe, and a TV for entertainment.

Family Room (Sanctuary)

  • 44 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Suite (Rainforest)

Relax in this stylish room with a large bed, wall-mounted lamp, and ceiling fan. Enjoy the view from the balcony with a wrought iron chair and small table.

Suite (Rainforest)

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Retreat)

Relax in comfort with a large bed against a vibrant mural, a wardrobe, and a TV for entertainment.

Family Room (Retreat)

  • 43 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Family Room (Rainforest)

Relax in a spacious room with a large bed, seating area, and wall-mounted TV.

Family Room (Rainforest)

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Sanctuary Double Double

Relax in a serene space with a large bed, flat-screen TV, and stunning landscape views.

Sanctuary Double Double

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Sanctuary)

Relax in a serene space with a large bed, ceiling fan, and wall-mounted light fixture. Enjoy a view of lush green surroundings from the large window.

Room, 1 King Bed (Sanctuary)

  • 36 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Rainforest)

Relax in comfort with a large bed and unobstructed views of the outdoors.

Room, 1 King Bed (Rainforest)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Retreat)

Relax in a spacious room with a large bed, seating area, and floor-to-ceiling window offering a view of the outdoors.

Room, 1 King Bed (Retreat)

  • 34 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Rainforest Double Double

Relax in a spacious room with a large bed, ceiling fan, and a window offering a view of the outdoors.

Rainforest Double Double

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Retreat Double Double

Two large beds with white linens, a ceiling fan, and a wall hanging adorn this stylish room, featuring a large window with an outdoor view.

Retreat Double Double

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

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  • Pool
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About the area

Singapore

With a stay at Mandai Rainforest Resort By Banyan Tree in Singapore, you'll be 0.1 mi (0.2 km) from Night Safari and 11.6 mi (18.6 km) from Orchard Road. .This family-friendly resort is 12.2 mi (19.6 km) from Bugis Street Shopping District and 13.5 mi (21.7 km) from Gardens by the Bay.
View more Resorts in SingaporeOpens in a new window

What's nearby

  • Night Safari - 3 min walk - 0.3 km
  • Singapore Zoo - 5 min walk - 0.5 km
  • River Safari - 5 min walk - 0.5 km
  • Woodlands Checkpoint - 9 min drive - 7.5 km
  • Orchard Road - 20 min drive - 20.0 km

Getting around

  • Kranji Station - 7 min drive
  • Kempas Baru Station - 22 min drive
  • Singapore Changi Airport (SIN) - 40 min drive

Restaurants

  • ‪Viva! Foodcourt - ‬9 min drive
  • Ah Meng Restaurant
  • ‪Jungle Rotisserie - ‬2 min walk
  • ‪Food Paradise - ‬8 min drive
  • ‪Kentucky Fried Chicken - ‬8 min drive

About this property

Mandai Rainforest Resort By Banyan Tree

Luxury resort with 2 restaurants and a full-service spa
Mandai Rainforest Resort By Banyan Tree offers 338 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathrobes, slippers, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, Thai massages, facials, and body wraps.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 338 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have hair dryers and bathrobes. Conveniences include safes and a turndown service, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this resort include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Singapore? This resort has 5005 square feet (465 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Mandai Rainforest Resort By Banyan Tree has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SGD 62 per person
  • 2 restaurants
  • A poolside bar

Things to do

  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's club (surcharge)
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Highchair
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 150 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 62 per person
  • Rollaway bed fee: SGD 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Mandai Rainforest Resort By Banyan Tree Resort
Mandai Rainforest Resort By Banyan Tree Singapore
Mandai Rainforest Resort By Banyan Tree Resort Singapore

Mandai Rainforest Resort By Banyan Tree Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 36 out of 60 reviews
Rating 8 - Good. 13 out of 60 reviews
Rating 6 - Okay. 6 out of 60 reviews
Rating 4 - Poor. 0 out of 60 reviews
Rating 2 - Terrible. 5 out of 60 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ting Shan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the peaceful and green vibes.
Stayed 1 night in Apr 2025

8/10 Good

Belle

Stayed 1 night in Apr 2025

10/10 Excellent

Hao Ming

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique setting among the wildlife parks (nearer to the Zoo and Night Safari), still very new and can feel the team is still getting into the groove of things, minor hiccups here and there but no major issues. Overall an enjoyable experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stargazing

Came to have an opportunity to observe the lyrid meteor shower in comfort. Really lovely resort, still in the process of fine tuning as this is during the soft launch period. Room comfortable with decent amenities. Breakfast is sumptuous and the staff try hard to accommodate all ( it was quite full when I stayed. Pool was lovely but quite small for the size of the hotel.
Stayed 1 night in Apr 2025

8/10 Good

Woon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay and as rated. The only hiccups were the auto water dispenser in the room which was difficult to use in one of the rooms that we booked and the delayed check in. We booked three rooms, and only one was ready when we checked in. The wait wasn’t long for the other two but it was inconvenient to collect keys again as we had parents whose were on wheelchairs.
Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing place loved it

amazing place, great staff and made to feel very welcome
Stayed 2 nights in Apr 2025

10/10 Excellent

TAESUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ningna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常棒的体验！

非常好的体验，在入住时给了欢迎饮料和冰毛巾，很贴心。我小孩生日提前告诉了酒店，他们赠送了蛋糕。很好的入住体验，环境也好！
Stayed 1 night in May 2025

10/10 Excellent

YOUNG JUN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
조용해서 가족여행하기 좋은호텔입니다
Stayed 4 nights in Apr 2025

10/10 Excellent

henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recommended hotel

new hotel, love the pool and the room. staff are very friendly
Stayed 1 night in Apr 2025

2/10 Terrible

MAN SIN

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

未能正常運作的酒店

酒店根本未準備好營業， 原定3pm check in, 到5pm才有房。 lobby大批未能check in的客人。進房後上一個客人的濕毛巾同垃圾仍然於房中，床沒有收拾好。打電話到front desk永遠沒有人前來幫助。最後我8:30pm才入住正常房間。 酒店餐廳亦未完全準備好， 晚餐食物很一般。 We had a terrible experience at this place. Check-in time was supposed to be 3 PM, but when we arrived at 4 PM, we saw a large group of guests waiting around, many of them complaining about the delay. We didn’t get our room keys until 5 PM. When we finally entered our room, we were shocked. The bedsheets were messy and crumpled, slippers from previous guests were randomly placed on towels by the bed, and the touchscreen air-conditioning control panel didn’t work. Then I checked the fridge—there were already opened drinks inside! I called housekeeping twice, but no one showed up. At 6:30 PM, things got even worse. I went to the bathroom and found used toilet paper still in the toilet bowl, a dirty towel with horrible stains, and another wet towel hanging there. Even the trash bin was full of waste from previous guests! At this point, it was clear that the room hadn’t even been cleaned before we checked in. Frustrated, we went to the reception to speak with the Duty Manager, Shamina. While we were complaining, another couple came up to her, questioning if this was really a Banyan Tree resort. Everywhere we looked, guests were angry and complaining, but I honestly think our case was one of the worst.
Stayed 1 night in Apr 2025