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Mandai Rainforest Resort By Banyan Tree

5.0 star property

Photo gallery for Mandai Rainforest Resort By Banyan Tree

1 bedroom, minibar, in-room safe, soundproofing
Property video
Restaurant
Outdoor pool
Ballroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Bar
  • Housekeeping

Explore the area

View map
60 Mandai Lake Road, Singapore, 729979
  • Night Safari
    ‪3 min walk‬
  • Singapore Zoo
    ‪5 min walk‬
  • River Safari
    ‪5 min walk‬
  • Singapore (SIN-Changi)
    ‪32 min drive‬

Room options

View all photos for Mandai Sanctuary Treehouse

1 bedroom, minibar, in-room safe, soundproofing

Mandai Sanctuary Treehouse

  • 63 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Sanctuary)

Suite (Sanctuary)

Suite (Sanctuary)

  • 55 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Mandai Rainforest Treehouse

1 bedroom, minibar, in-room safe, soundproofing

Mandai Rainforest Treehouse

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (Sanctuary)

1 bedroom, minibar, in-room safe, soundproofing

Family Room (Sanctuary)

  • 44 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Suite (Rainforest)

Suite (Rainforest)

Suite (Rainforest)

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Retreat)

1 bedroom, minibar, in-room safe, soundproofing

Family Room (Retreat)

  • 43 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Family Room (Rainforest)

Family Room (Rainforest)

Family Room (Rainforest)

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Sanctuary Double Double

Sanctuary Double Double

Sanctuary Double Double

9.0 out of 10
Wonderful
(4 reviews)
  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Sanctuary)

Room, 1 King Bed (Sanctuary)

Room, 1 King Bed (Sanctuary)

  • 36 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Rainforest)

Room, 1 King Bed (Rainforest)

Room, 1 King Bed (Rainforest)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Retreat)

Room, 1 King Bed (Retreat)

Room, 1 King Bed (Retreat)

  • 34 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Rainforest Double Double

Rainforest Double Double

Rainforest Double Double

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Retreat Double Double

Retreat Double Double

Retreat Double Double

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

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About the area

Singapore

With a stay at Mandai Rainforest Resort By Banyan Tree in Singapore, you'll be 0.1 mi (0.2 km) from Night Safari and 11.6 mi (18.6 km) from Orchard Road. .This family-friendly resort is 12.2 mi (19.6 km) from Bugis Street Shopping District and 13.5 mi (21.7 km) from Gardens by the Bay.
View more Resorts in SingaporeOpens in a new window

What's nearby

  • Night Safari - 3 min walk - 0.3 km
  • Singapore Zoo - 5 min walk - 0.5 km
  • River Safari - 5 min walk - 0.5 km
  • Woodlands Checkpoint - 9 min drive - 7.5 km
  • Orchard Road - 20 min drive - 20.0 km

Getting around

  • Kranji Station - 7 min drive
  • Kempas Baru Station - 22 min drive
  • Singapore Changi Airport (SIN) - 40 min drive

Restaurants

  • ‪Ah Meng Restaurant - ‬2 min drive
  • ‪each a cup - ‬9 min drive
  • ‪Jungle Rotisserie - ‬2 min drive
  • ‪Chawang Bar - ‬3 min drive
  • Collin’s

About this property

Mandai Rainforest Resort By Banyan Tree

Luxury resort with 2 restaurants and a full-service spa
Mandai Rainforest Resort By Banyan Tree offers 338 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathrobes, slippers, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, Thai massages, facials, and body wraps.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 338 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have hair dryers and bathrobes. Conveniences include safes and a turndown service, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this resort include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Singapore? This resort has 5005 square feet (465 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Mandai Rainforest Resort By Banyan Tree has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SGD 62 per person
  • 2 restaurants
  • A poolside bar

Things to do

  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 150 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 62 per person
  • Rollaway bed fee: SGD 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Mandai Rainforest Resort By Banyan Tree Resort
Mandai Rainforest Resort By Banyan Tree Singapore
Mandai Rainforest Resort By Banyan Tree Resort Singapore

Reviews

Mandai Rainforest Resort By Banyan Tree Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 54 out of 89 reviews
Rating 8 - Good. 21 out of 89 reviews
Rating 6 - Okay. 9 out of 89 reviews
Rating 4 - Poor. 0 out of 89 reviews
Rating 2 - Terrible. 5 out of 89 reviews

Reviews

8/10 Good

Kian Khoon

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
service is excellent and room is fantastic for a family. However, there are some issues which irked us. The shower area uses a blind which made the toilet smells mushy/ sewer like.
Stayed 2 nights in May 2025

10/10 Excellent

ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Hui Ling

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

8/10 Good

XUE LI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't like the check in
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Was a little disappointed with the service, we informed the staff that we were there for our 36th anniversary but no special treatment was given and we had in room dining, we expected them to set up the table but it was done either.
Stayed 2 nights in Jun 2025

6/10 Okay

Fahmy

Travelled with family
Liked: Cleanliness, amenities
1. No specialty for higher range room category 2. Late check-in 3. U’ll have nice view room if u’re lucky 4. The air-con temperature just don’t suit Singapore Weather. Having it at min 22 degree is a terrible idea coz the fan is just not strong enough to cool the room down during super hot weather. 5. Shoutout to staff name Riyan for making my stay there better as he uphold 5 star customer service standards and trying his level best to turn an angry customer to one that might return there again 6. Love that the hotel is surrounded by nature with lovely view of the river 7. Complimentary birthday cake not delivered… well it’s called complimentary by the hotel so u can’t really expect it somehow. U can expect not to receive it tho so not to feel disappointed… I must say overall their view is love just don’t expect service so much (except from a certain no. Of stafd like Riyan), and for those who perspires alot this hotel will not gonna make u any ‘cooler’ when u need one
Stayed 1 night in Jun 2025

10/10 Excellent

Farid

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful property, one of a kind in the middle of the rain forest Service was a bit slow at time i.e. house keeping at the odd hours (late at night) maybe due to staffing issues? There was a lot of construction going on which did disturb us in the morning
Stayed 2 nights in Jun 2025

2/10 Terrible

Iris

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Choose this property if you do not require any services especially in terms of house keeping or in-room dining services. There is a lack of processes and communication between the front desk, telephone operator, house-keeping and in-room dining. What is worse is that the manager on duty offered to make up for our unpleasant experiences, which isn’t conveyed appropriately to the staff which ultimately resulted in house keeping barging into our room after knocking for 4-5 times, demanding that we check out since it is past check out timing. The level of service we got is not even comparable to 3-star developments. Please do better, Bayan Tree, be it resort or not.
Stayed 2 nights in Jun 2025

6/10 Okay

Ewin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Jordan

Travelled with family
Liked: Room comfort
Stayed two nights with my wife and toddler but had an average stay. Woudn’t
Stayed 2 nights in Jun 2025

6/10 Okay

Paul

Stayed 2 nights in Jun 2025

8/10 Good

Hao Ming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confusing pre arrival check in and check in process, room delay during check in despite doing pre arrival check in.
Stayed 1 night in May 2025

10/10 Excellent

Pey Ren

Stayed 1 night in May 2025

8/10 Good

Viet Quoc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay with a fantastic staff. Highlight of the trip was the attentiveness of the staff both at the call centre and at the front desk. Made a call to the call centre to ask for a bucket of ice as the phone in the room wasn't working. Small issue to us, and the team quickly followed up with an email. Besides this and the lack of water station on level 3, the resort is definitely worth the trip. Will be back.
Stayed 1 night in May 2025

10/10 Excellent

Sapiesi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing. We stayed here for 5 days and the service was just phenomenal. We had fresh towels every day with the complimentary kits (dental kit, sewing kit, vanity kit which had hair tie amongst other things). The staff always greeted us with a good morning, afternoon or evening, depending on time of the day. The rainforest vibe it had definitely gave us a very nice, relaxing and peaceful getaway. I would stay here again if i can continue to afford it 😁
Stayed 5 nights in May 2025

10/10 Excellent

Neo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Qing Feng, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and helpful. Walking distance to attractions were slightly longer than expected. Food prices are also high due to being around attractions. Can consider driving out for cheaper food options.
Stayed 1 night in May 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the toiletries provided. But there is no cafe in the resort
Stayed 2 nights in May 2025

10/10 Excellent

EeWee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Resort :)

I enjoyed my 2 Nights Staycation at Rainforest Resort. An Awesome Short Break from work in SG. Resort Staff was very friendly, helpful & approachable. Service was Great. Room was new & very clean. Sanctuary View from my room was serene. Rooftop View of Tree Houses & River was Breathtaking! Enjoyed the buffet at Planter Shed during breakfast & dinner. Good restaurant for birthday celebration. Visited Zoo, River Wonders & Bird Paradise. All 5 Attractions very nearby. Thank You Banyan Tree. Very Proud of this unique resort in SG. I shall be back :)
Stayed 2 nights in May 2025

8/10 Good

Jenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ambience and it was truly an experience close to nature. Room was big with 36sqm. We enjoyed the reservoir view very much. Besides shampoo, shower gels and hand liquid soup. Resort also provides full set of toiletries, eg brush, comb, sewing kit, nail file, bath glove, vanity set, dental kit, shaving kit, sanitary bag, tooth paste/brush,sewing cap, mouth wash etc. Coffee and Tea Making Facilities is available in the room as well. Buffet breakfast is good and has wide varieties including western and eastern food. In room dining was slow and it took more than half hour to arrive. Nearby dining outlets were not available yet. Hopefully we will have more food options when food outlets open later in the year. Looking for medication but found it was only available in Cheers store at Mandai Wildlife West which is quite a distance away.
Stayed 1 night in May 2025

2/10 Terrible

Lady

Stayed 2 nights in May 2025

10/10 Excellent

Ke Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Had a wonderful stay. Room is huge and well laid out. Pristine and comfortable.
Stayed 1 night in May 2025

2/10 Terrible

Emily

Stayed 1 night in Apr 2025

10/10 Excellent

Ting Shan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the peaceful and green vibes.
Stayed 1 night in Apr 2025

8/10 Good

Belle

Stayed 1 night in Apr 2025