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Staff were all wonderful and really good clean hotel, breakfast has usual as every hotel.

Staying at Heritage Madurai was the highlight of my trip — truly the best and only best part of my Madurai visit! From the moment I arrived, every single staff member was exceptionally warm, kind, and hospitable. You can genuinely feel how much they care about their guests — it’s that kind of old-school hospitality that makes you feel right at home. The property itself is absolutely stunning — beautifully maintained, immaculately clean, and surrounded by endless greenery. Even though Madurai can be quite hot, the resort feels like a lush green forest that instantly cools your mind and soul. The rooms are spotless, spacious, and thoughtfully designed, blending modern comfort with traditional charm. Every corner of this place radiates peace — from the stone pathways shaded by trees to the calm, earthy tones that make you forget you’re anywhere near a city. It’s a world of its own — serene, refreshing, and so beautifully kept.

Historic hotel. Very clean and neat hotel and room. Super friendly and professional staff. Food was great. Parking was convinient.

Clean property, clean linens, overall a good experience and comfortable beds! We thoroughly enjoyed the dinner buffet at the on-site restaurant, and the breakfast buffet equally too! A short ride from the famous temple. This is the best place if you’re visiting the city.

Room was a bit untidy but other than that, everything was great

Staff is very friendly and helpful…Cleanliness and hygiene is very good…