2/10 Terrible
Sam
Travelled with family, Travelled with family and small children
12 Aug 2025
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is awful, beyond any other I've stayed at, anywhere! I'm limited by the word count here, otherwise I would go into great detail about how terrible the stay was, but suffice to say the rooms aren't great - quite shabby and unloved and fairly dirty when you arrive, the floor in ours was filthy. We even found a cockroach at one point. Most of the furniture is broken or in disrepair, the kitchen was made from spares and leftovers and had broken doors and units, and all of the beds were incredibly uncomfortable.
On top of that, the hotel is full of students and groups of party goers, who make loud noise constantly and prevent anyone getting any kind of sleep, it's terrible! We had numerous items thrown onto our terrace, ranging from towels, litter, food, cigarettes and then a full bottle/ashtray which splashed all over my wife!
Despite repeatedly complaining and asking for something to be done, the hotel simply offered to move us to a different room with no terrace this time (so a downgrade effectively) and still right next to the noisiest group, and refused any kind of refund or compensation.
DO NOT STAY HERE! It is the worst hotel we have ever been in, and Expedia should be ashamed of themselves for even advertising it. To call the apartment 'Deluxe' is a total lie. I wouldn't stay here again if you paid me, and will never be using Expedia after this for anything!
Sam
Stayed 11 nights in Jul 2025