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Comfort Inn & Suites

2.5 star property

Photo gallery for Comfort Inn & Suites

Exterior
Lobby
Lobby
Standard Room, 2 Queen Beds, Non Smoking
Free daily continental breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View map
355 McNeely Avenue, Carleton Place, ON, K7A 0A1
  • Place, Carleton Place and Beckwith Heritage Museum
    ‪3 min drive‬
  • Place, Carleton Place Town Hall
    ‪4 min drive‬
  • Place, Canadian Tire Centre
    ‪18 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(53 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
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4.5 out of 5, Wonderful, 616 reviews
The price is NZ$261
includes taxes & fees
4 May - 5 May
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About the area

Carleton Place

Located in Carleton Place, Comfort Inn & Suites is within a 5-minute drive of Carleton Place Town Hall and Carleton Place and Beckwith Heritage Museum. .This hotel is 16.9 mi (27.3 km) from Canadian Tire Centre and 19.8 mi (31.8 km) from Rideau Canal.

What's nearby

  • Carleton Place and Beckwith Heritage Museum - 3 min drive - 2.6 km
  • Carleton Place Town Hall - 4 min drive - 3.3 km
  • Canadian Tire Centre - 18 min drive - 32.4 km
  • Parliament Hill - 38 min drive - 60.4 km
  • Byward Market Square - 39 min drive - 60.8 km

Getting around

  • Smiths Falls Station - 25 min drive
  • Ottawa International Airport (YOW) - 42 min drive

Restaurants

  • ‪Tim Hortons - ‬16 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Stalwart Brewing Co - ‬3 min drive
  • ‪Tim Hortons - ‬14 min walk
  • ‪Stacked Pancake & Breakfast House - ‬13 min walk

About this property

Comfort Inn & Suites

Comfort Inn & Suites offers 53 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 53 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Microwave
  • Mini-fridge

More

  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 100 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Alcohol is not served or permitted at this property

Property is also known as

Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Carleton Place
Comfort Inn & Suites Hotel Carleton Place

Comfort Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 487 out of 789 reviews
Rating 8 - Good. 199 out of 789 reviews
Rating 6 - Okay. 63 out of 789 reviews
Rating 4 - Poor. 25 out of 789 reviews
Rating 2 - Terrible. 15 out of 789 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Rey

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice, clean room. Complimentary breakfast and parking. One complaint is the room is not soundproof. The room we have has this locked door that connects to the other room. Woke up late night of sound of couple having sex -moaning, dirty talk and slapping. Like you can hear them loud and clear. So next time you plan to do something, think twice :()
Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spacious room, friendly staff, excellent breakfast choices. Quiet fun pool
Stayed 2 nights in Jan 2026

4/10 Poor

Matt, Port Colborne

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room was clean and comfy. Breakfast had a great selection and was fresh. Great pillows and water pressure. However, snow build up against stairwell exits on exterior of building preventing opening of fire exits in emergency. Considering we were staying on the second floor and hotel had families for a hockey tournament it was a huge safety issue. There was also a case of beer right in front of the main doors from the parents drinking on the couch despite there being posted rules about alcohol in public areas.
Hotel rules
Alcohol anyone could grab in front of man exit.
Snow against stair exit 1
Snow against stair exit 2
Stayed 1 night in Jan 2026

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Comfort Inn is really the only place in Carleton place that is worth it IMHO. Plenty of AirB&B's but they are very expensive and unreliably cleaned. Comfort Inn only gets 3 stars because It's nothing special, but it IS always clean, usually quiet, and conveniently located for activities in Ottawa as well as the surrounding area. It's a good home base if you're doing more than just visiting Ottawa.
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Found the front clerk extremely helpful and the room was well kept and clean. Fitness room was cleaned daily and all equipment was wiped down to remain well kept
Stayed 4 nights in Jan 2026

10/10 Excellent

Jennifer

Stayed 3 nights in Jan 2026

10/10 Excellent

Constance

Stayed 1 night in Dec 2025

10/10 Excellent

Georg

Liked: Cleanliness, amenities, property conditions & facilities
room was clean and inviting
Stayed 1 night in Jan 2026

10/10 Excellent

Tyler

Stayed 1 night in Jan 2026

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and convenient location.
Stayed 2 nights in Jan 2026

6/10 Okay

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and useful. The place clean and quiet. I had breakfast at 8:15 and the food was luke warm. I was earlier the next day and it was fine. Wooden utensils don't make the cut.
Stayed 2 nights in Jan 2026

6/10 Okay

Rita

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff were lovely. Check in and out super easy. I just didn’t realize how no frills hotels have gone for close to $200 a night.
Stayed 1 night in Jan 2026

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
This was the best hotel I've been to
Stayed 3 nights in Dec 2025

10/10 Excellent

Charles

Stayed 2 nights in Jan 2026

8/10 Good

Mercedes

Stayed 1 night in Jan 2026

6/10 Okay

Connor

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Leah

Stayed 1 night in Jan 2026

8/10 Good

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026

8/10 Good

Marsha

Everything was fine
Stayed 1 night in Jan 2026

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Clean lobby and halls..Clean and cozy rooms, staff was great.. took the time to ask how our event went.
Stayed 1 night in Jan 2026

10/10 Excellent

Krista

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Room was great, check in was seamless. Front staff is very polite but very serious, a smile or two would have been nice.
Stayed 1 night in Dec 2025

8/10 Good

Marian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, staff were friendly, quality of hot breakfast items was not great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities
Clean room and excellent staff and service.
Stayed 1 night in Dec 2025

10/10 Excellent

Matt

Stayed 3 nights in Dec 2025

8/10 Good

Laurent

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2025