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WelcomHeritage Mandir Palace

4.0 star property

Photo gallery for WelcomHeritage Mandir Palace

Front of property
Dining
Interior
Standard Room
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View map
Gandhi Chowk, Jaisalmer, Rajasthan, 345001
  • Place, Jaisalmer Fort
    ‪3 min walk‬
  • Place, Jain Temples
    ‪5 min walk‬
  • Place, Patwon-ki-Haveli
    ‪8 min walk‬
  • Airport, Jaisalmer (JSA)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Golden Suite

Standard Room

Golden Suite

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Surya Mahal Suite

Standard Room

Surya Mahal Suite

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Heritage Room

Heritage Room

Heritage Room

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the area

Jaisalmer

A stay at WelcomHeritage Mandir Palace places you in the heart of Jaisalmer, steps from Nathmalji-ki-Haveli and 5 minutes by foot from Jaisalmer Fort. .This luxury hotel is 0.3 mi (0.4 km) from Bhatia Market and 0.5 mi (0.8 km) from Patwon-ki-Haveli.

What's nearby

  • Jaisalmer Fort - 3 min walk - 0.3 km
  • Bhatia Market - 3 min walk - 0.3 km
  • Jain Temples - 5 min walk - 0.4 km
  • Nathmalji-ki-Haveli - 5 min walk - 0.4 km
  • Patwon-ki-Haveli - 8 min walk - 0.7 km

Getting around

  • Jaisalmer Station - 7 min drive
  • Jaisalmer (JSA) - 24 min drive

Restaurants

  • ‪Shanti Roof Top - ‬14 min walk
  • ‪Mandir Palace - ‬1 min walk
  • ‪cafe + restaurant & cafeteria - ‬12 min walk
  • ‪Kuku Coffee Shop - ‬14 min walk
  • ‪Bikaner - ‬5 min walk

About this property

WelcomHeritage Mandir Palace

WelcomHeritage Mandir Palace offers 28 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 28 individually decorated guestrooms, featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free valet parking is available onsite.
WelcomHeritage Mandir Palace has a restaurant on site.
24-hour room service is available.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • RV/bus/lorry parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 3000.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: INR 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Paytm
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Mandir Palace
WelcomHeritage Mandir Palace
WelcomHeritage Mandir Palace Hotel
WelcomHeritage Mandir Palace Hotel Jaisalmer
WelcomHeritage Mandir Palace Jaisalmer
Mandir Palace Hotel Jaisalmer
Mandir Palace Jaisalmer
Mandir Palace Hotel Jaisalmer
WelcomHeritage Mandir Palace Hotel
WelcomHeritage Mandir Palace Jaisalmer
WelcomHeritage Mandir Palace Hotel Jaisalmer

WelcomHeritage Mandir Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 58 reviews
Rating 8 - Good. 16 out of 58 reviews
Rating 6 - Okay. 7 out of 58 reviews
Rating 4 - Poor. 2 out of 58 reviews
Rating 2 - Terrible. 2 out of 58 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

sonali

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms
Stayed 2 nights in Dec 2025

10/10 Excellent

Rui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious and clean room, very good breakfast and dinner, view to the fort, close to all touristic places (at walking distance to most of them). All this in a beautiful, large palace, where the maharaja still resides. Had no chance to use pool and spa, unfortunately. Nice royal museum in the premises. Sympathetic staff. Convenient ATMs at one of the palace exits.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sanjay

Stayed 1 night in Nov 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities
The hotel is amazing, housed in a centuries old palace and an easy walk to the main fort. Our luxury suite facing part of the museum was just beautiful. The service was excellent, the room clean, the restaurant has an extraordinary view at night. Our only concern was the lovely pool was infested by pigeons and covered in scum. After a very hot day exploring Jaisalmer that was disappointing. But it will be a lovely memory.
Stayed 2 nights in Nov 2025

10/10 Excellent

Neha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room , royal ambience maintained by staff , great food and services . I would love to stay again
Stayed 1 night in Nov 2025

8/10 Good

Sasi Kumar

Stayed 2 nights in Nov 2025

10/10 Excellent

Soniya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning part palace part hotel

Absolutely stunning part palace part hotel. Stayed on the Golden Suite which had comfy double bed and separate small sitting room. Close to the fort. Lovely rooftop restaurant and separate breakfast room. Staff couldn’t have been more helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Paryush Parbhubhai

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
In the heart of Jaisalmer it is an amazing and quiet place to stay
Stayed 2 nights in Feb 2025

6/10 Okay

Sudhir, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience living in a Heritage property. Service was excellent. Area outside of the hotel is terrible and very busy and noisy.
Stayed 2 nights in Dec 2024

8/10 Good

Bakulesh

Stayed 1 night in Nov 2023

6/10 Okay

Tahsin

Travelled with group
Liked: Cleanliness
Disliked: Staff & service

Beautiful palace, very poor service

The palace itself is stunning. However, service is poor. Breakfast ends at 9:30. We had to rush for the breakfast. Breakfast was really bad. Burnt, dried and stale. No tissue paper, no hair dryer, no iron. I have never seen a toilet paper role that thin. Hot water takes forever to mix. Most of the time, internet doesn’t work.
Stayed 2 nights in Mar 2023

8/10 Good

Bharat

Liked: Cleanliness, staff & service, property conditions & facilities

WelcomHeritage Mandir Palace - A mixed bag

A clean and cosy hotel. Bed linen and towels could have been a little newer, but the service in the restaurants was excellent. WiFi was extremely lousy. Hotel should invest in a few range extenders.
Stayed 1 night in Feb 2023

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was very helpful in every way, making sure i had everything i needed and arranging a driver for my next destination. Staff was professional and facilities were lovely.
Stayed 2 nights in Jan 2023

10/10 Excellent

Remela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Golden City Mandir Palace Hotel

A beautiful hotel with a special charm. The architectural design of the buildings is amazing. Such intricate designs. The hotel is like a maze, so very interesting to walk around. There are few different temples in the complex but need to get its opening times. There is a museum in the complex as well. Walking distance to the fort. Take a walk up for sunrise. Staff are friendly and very welcoming
Stayed 1 night in Dec 2022

10/10 Excellent

Remela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

17th Century Mandir Palace

It was an amazing experience at this property. The staff were friendly and helful. The place was like a maze, very interesting. It was amazing how well kept the place is. Jaisalmer, the Golden City. The hotel is close to the fort so you can walk or talk a rickshaw.
Stayed 1 night in Dec 2022

10/10 Excellent

Vinay, Fullerton

Stayed 2 nights in Nov 2022

4/10 Poor

south

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Oh what a shame - reality way below what it should

What a disappointment, This is a historic building part place museum, part home and part hotel. It should be great. We stayed 3 nights and ended up having three different rooms. the first was large ground floor with a foot path outside the window, so no privacy, and next to a noisy stairwell. Then moved to a very small low-ceilinged room where the air conditioner was as quite as a Boeing 737 on take-off - finally moved to a very pleasant quiet room that we should have had from inception. We booked a pool view balcony room but it appears that they don't exist at all - misdescription on Hotels.com website. Wifi proved impossible to log into and I discovered that their security certificate had expire in 2019 so no Apple device would log in. Manager seemed totally unaware. of this. The grilled chicken sandwich which my wife and I had for lunch (only food that day) gave us both alimentary problems. Hotel manager just seemed imperious and not caring at all Lives off being what it is, an important historic former palace in a convenient location, but management lets it down badly. Simply don't appear interested in overseas individual travellers - Our only disappointment in 5 weeks of travel
Stayed 3 nights in Oct 2022

10/10 Excellent

Amita

Stayed 1 night in Feb 2022

10/10 Excellent

Rakesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Very supportive and welcoming staff. Great place to stay.
Stayed 1 night in Jan 2022

10/10 Excellent

Dhruv

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

We were a large group of 12 with an age range from 2 till 65 and without exception, all of us were happy with the facilities, cleanliness, helpfulness and the food. The historic significance of the hotel was also impressive and the staff were all very hospitable.
Stayed 1 night in Dec 2021

6/10 Okay

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Building but some touches lacking

Although the hotel is beautiful & staff friendly and willing to help, I didn't find it had the special touches you would usually find in a 5 star hotel. The first room I was given had a very noisy fan, the hotel moved me to another but the TV didn't work the 3rd room on the ground floor was however lovely. Lunch should have run until 3PM but the dining hall was empty off staff when I arrived at 2:50PM. Many of the regular TV channels were not subscribed to & one of the pool ladders was broken. Only instant coffee available Saying all of that, I did have one of the best nights sleep I have had in a long time, so thank you for a comfortable bed!
Mohangarh Fort
Stayed 2 nights in Mar 2021

8/10 Good

Siddharth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Mandir Palace

The exterior of the hotel is great as half part Mandir Palace is converted into hotel. Rooms are decent. Food is expensive. Overall a good experience.
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for familycation

Extremely pleasant place to stay with a courteous stay
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020