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Palace Hotel Tokyo

5.0 star property

Photo gallery for Palace Hotel Tokyo

Executive lounge
Chiyoda Suite Room | Living room
Banquet hall
Business centre
Lobby

Popular amenities

  • Bar
  • Pool
  • Spa
  • Air conditioning

Explore the area

Map
1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005
  • Imperial Palace East Gardens
    ‪3 min walk‬
  • Tokyo Imperial Palace
    ‪12 min walk‬
  • Tokyo Dome
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room

Grand Deluxe Twin Room

10.0 out of 10
Exceptional
(5 reviews)
  • 55 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

Executive Suite + Club Deluxe King with Balcony

  • Sleeps 5
  • 2 King Beds

View all photos for Chiyoda Suite Room

Chiyoda Suite Room

Chiyoda Suite Room

  • 80 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Deluxe Twin Room with Balcony

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Club Deluxe Twin Room with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Deluxe King Room with Balcony

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Grand Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Grand Deluxe King Room with Balcony

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Club Grand Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe King Room

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Club Deluxe King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe King Room with Balcony

Balcony view

Club Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Suite Room

Garden Suite Room

Garden Suite Room

  • 75 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite Room

Executive Suite Room

Executive Suite Room

  • 75 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite King

Premier Suite King

Premier Suite King

  • 89.3 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Grand Deluxe Twin Room

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Club Grand Deluxe Twin Room

  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Twin Room with Balcony

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Deluxe Twin Room with Balcony

9.8 out of 10
Exceptional
(8 reviews)
  • 45 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Suite Twin

Premier Suite Twin

Premier Suite Twin

  • 90 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe King Room with Balcony

Balcony view

Deluxe King Room with Balcony

9.6 out of 10
Exceptional
(9 reviews)
  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Deluxe King Room

9.6 out of 10
Exceptional
(15 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Park Suite

Park Suite

Park Suite

  • 120 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Terrace Suite

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, minibar

Terrace Suite

  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

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4.9 out of 5, Exceptional, (701)
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About the area

Tokyo

With a stay at Palace Hotel Tokyo, you'll be centrally located in Tokyo, steps from Imperial Palace East Gardens and within a 5-minute walk of Wadakura Fountain Park. .This luxury hotel is 0.4 mi (0.7 km) from Museum of the Imperial Collections and 0.5 mi (0.8 km) from Marunouchi Building.

What's nearby

  • Imperial Palace East Gardens - 3 min walk - 0.3 km
  • Tokyo International Forum - 11 min walk - 0.9 km
  • Tokyo Imperial Palace - 12 min walk - 1.0 km
  • Nippon Budokan - 2 min drive - 2.0 km
  • Tokyo Dome - 2 min drive - 3.1 km

Getting around

  • Otemachi Station - 7 min walk
  • Tokyo Station - 8 min walk
  • Haneda Airport (HND) - 31 min drive

Restaurants

  • ‪カレーショップC&C 大手町メトロピア店 - ‬4 min walk
  • ‪玄米カフェ 実身美 - ‬3 min walk
  • ‪The Palace Lounge - ‬1 min walk
  • ‪はせがわ酒店 パレスホテル東京店 - ‬2 min walk
  • ‪もうやんカレー 大手町 - ‬2 min walk

About this property

Palace Hotel Tokyo

Luxury hotel with a full-service spa and bars
Palace Hotel Tokyo offers 284 accommodations with DVD players and minibars. Beds feature Egyptian cotton sheets. A pillow menu is available. LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Evian Spa Tokyo has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 284 guestrooms featuring refrigerators and LCD televisions. Wired and wireless internet access is complimentary, while DVD players and digital programming provide entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
For lunch or dinner, stop by ESTERRE, a restaurant that specializes in French cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Full breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
ESTERRE - This restaurant specializes in French cuisine and serves lunch and dinner.
GRAND KITCHEN - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
WADAKURA - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
TATSUMI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
GO - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (JPY 3,300 per night; includes in/out privileges)
  • Valet parking on site (JPY 4,300 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: JPY 6,900 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • ESTERRE
  • GO
  • GRAND KITCHEN
  • TATSUMI
  • WADAKURA

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 40000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 6900 per person
  • Self parking fee: JPY 3300 per night (in/out privileges)
  • Valet parking fee: JPY 4300 per night (in/out privileges)
  • Rollaway bed fee: JPY 40000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Palace Tokyo
Hotel Tokyo Palace
Palace Hotel Tokyo
Palace Tokyo
Palace Tokyo Hotel
Tokyo Hotel Palace
Tokyo Palace
Tokyo Palace Hotel
Grand Palace Chiyoda
Grand Palace Hotel Tokyo
Hotel Grand Palace Tokyo, Japan
Palace Hotel Tokyo Japan
Palace Hotel Tokyo Hotel
Palace Hotel Tokyo Tokyo
Palace Hotel Tokyo Hotel Tokyo

Palace Hotel Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 888 out of 1001 reviews
Rating 8 - Good. 83 out of 1001 reviews
Rating 6 - Okay. 15 out of 1001 reviews
Rating 4 - Poor. 7 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant hotel, great location

Everything about this place is top notch--the facility, the location and especially the staff. We were treated like royalty here. Earlier in our trip, we had stayed in Shinjuku because we wanted to see the sights in that area, but after visiting other parts of Japan, we returned to Tokyo and decided to check out this area near the Imperial Palace, Ginza and Tokyo station. We definitely enjoyed this part of the city more. If we ever return to Tokyo, the Palace Hotel will be our top choice.
Bedroom
Bathroom
Stayed 1 night in Apr 2025

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tokyo has lots of great top end hotels but none come close to the comfort and service of the Palace. The location directly opposite the Imperil Palace Gardens can't be bettered and the warmth of the welcome at check-in is enough to make you forget the 14 hour flight from Heathrow. This is arguably the best managed hotel in Asia and quite possibly the world.
Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location and view were incredible.
Balcony view
Balcony view
Breakfast view
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Japan and this was by far one of the best hotels I’ve ever stayed at and I’ve been to quite a few countries! Service and hotel is absolutely top notch! I’m not sure there is much better than this hotel, enjoy!

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Could not ask for more.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sharen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing !
Stayed 5 nights in Apr 2025

10/10 Excellent

Jean-Seok

Stayed 3 nights in Apr 2025

10/10 Excellent

Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place for a perfect Tokyo vacation. Thanks.
Stayed 6 nights in Mar 2025

10/10 Excellent

Joerg, Ashburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite hotel in the world
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The epitome of excellence!

The Palace Hotel is the epitome of excellence in terms of service, facilities and amenities. Whenever I have stayed here, I have been impressed in all ways and leave anticipating my next stay here. It truly is one of the best hotels that I have had the pleasure to stay in.
Stayed 1 night in Mar 2025

8/10 Good

Rick

Stayed 4 nights in Mar 2025

10/10 Excellent

Anuj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Ilinca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palace Hotel lives up to its 5-Star status

Palace Hotel lives up to its 5 Star status! From the moment we arrived to the moment we departed (5 days later) everything was first class. The room was impeccably clean and well-appointed, the breakfast was abundant with both western and japanese style options, the staff was attentive and helpful. And the location of the hotel across from the Palace Gardens and close to a subway and Tokyo station is unbeatable .
Stayed 5 nights in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Mary Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with multiple dining options, great location and excellent staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Loved the spacious room, location was excellent and staff terrific.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

World-class hotel in the heart of Tokyo

Luxury accomodations, city/park views, delicious dining, premium spa/gym/pool amenities and, most memorably, 5-star service throughout our stay. We brought a family of four to cheer my wife through her sixth world major marathon and the Palace Hotel provided a welcoming and comfortable home during our stay. This was one of the best experiences we've had anywhere in the world. The attention to detail and care demonstrated throughout our stay was an incredible way of experiencing Japanese culture. Highly-recommended without hesitation.
Stayed 5 nights in Feb 2025

10/10 Excellent

Nicholas, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Kana

Liked: Cleanliness, staff & service, property conditions & facilities
Booked for my parents and the hospitality / attention to details was amazing. My parents loved it.
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Feb 2025

6/10 Okay

Marco

Stayed 2 nights in Feb 2025