Book Soma Bay hotels

Second time staying at this resort Would come back again The facilities are superb Attention to detail from all the staff, from the front desk, cleaners, bar and pool staff Food is outstanding, buffet, al mar and bamboo shoot Recommend the private snorkelling tour Soma bay is also walking distance for alternative foods and supermarket is close by too Spa is very good Gym is excellent all round

Excellent location, nice rooms & excellent buffet. Staff were outstanding!

The first room we checked into was dirty and we had to change rooms. The second room was ok but we found that the heater didn’t work. We reported it, a maintenance man came up but it was never fixed. The property is nice once you get beyond the gates (that looked like you were entering a war zone). The staff was friendly but our experience was just ok.

hotel is nice but staff is rude and careless

Title: Appalling Experience – Unsafe, Unhygienic & Completely Misleading My stay at Kaktus Somabay was a disaster from the moment I checked in on November 27, 2025. The first room was covered in thick dust, to the extent that my new iPad cover became damaged within minutes. When I reported it, management responded with denial and disrespect, insisting it “did not happen here.” Their attitude alone was unacceptable. After being moved three times, every room had the same unhygienic dust problem. I developed allergic reactions, including itchy eyes and a sore throat. One of the rooms had a cracked mirror, which staff openly admitted they were already aware of—a major safety hazard that they simply ignored. Two bathroom doors didn’t even close. My entire first day was wasted dealing with room changes and staff negligence. Then the power cut three times, including once while I was showering, leaving me in total darkness and nearly causing an accident. Add to that a persistent smell of gas and paint, which made staying in the room unbearable. To make matters worse, the hotel is blatantly misrepresented online. The so-called “superior suite” was merely two connected rooms, the beach required a 10-minute drive, and the advertised pools and amenities were nothing like the photos—tiny, unusable, nonexistent in some cases. This was one of the worst hotel experiences I’ve ever had. The property is unsafe, unclean, and falsely advertised.Strongly advise travellers to avoid this hotel

My recent stay was disappointing due to several key problems that management should address. The Wi-Fi was very weak and unreliable, and the facilities are old and need upgrading. Furthermore, the mosquito problem in and around the room was severe, leading to multiple bites. Most concerning was the unfair treatment at the bar, where Egyptian guests were denied access to hard drinks that were available to foreigners, despite all paying the same price. This discriminatory policy is unacceptable. I cannot recommend this hotel until these significant issues are resolved.