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We arrived about 1-1.5 hours ahead of checkin and they were able to accommodate us which was nice. The checkin staff was friendly and our room was beautiful with space and a jacuzzi shower which was a plus. Our room was only stocked with 2 pillows so when we requested 2 more, they were brought up with speed. That being said, the pillows and bed were flat. That’s something we’ve come to notice is very common in Italy so although we didn’t enjoy that, it’s all preference. What we really didn’t like was how loud it was at all hours. The doors are so heavy we could hear people going in and out of their room until about 1AM. Then it sounded like the room next to us was playing musical chairs. It was very difficult to sleep as the rooms aren’t sound proof. Also our room wouldn’t cool below 19 degrees Celsius. My boyfriend ate at the restaurant and said it was good and the continental breakfast was a nice, easy spread. It’s also great that this location is Nextdoor to a food mart, china mart, and gas station. There is also a laundry mat within a mile.

What a beautiful property! I would love to thank the amazing Alessandro! He made us feel at home and he’s so passionate about what he does and enjoyed talking to him. The chef was so kind to us also. The property and the place was so lovely and the room was so much nicer than the photos. Will be coming back for sure.

Great hotel, friendly staff, nice location, restaurant excellent

This is our third time at Mari del Sud in the past six years, and unfortunately, we’ve noticed it’s slowly declining. It’s a pity, because the resort has such great potential, so close to the sea and the beautiful Sabbie Nere beach and head a beautiful swimming pool. One major downside is the lack of a transfer service from the harbor to the hotel. We had the service during previous stays, and most hotels and resorts on the island of Vulcano still offer it. Although the receptionist said the hotel is walkable, I wouldn’t recommend it if you're traveling with elderly people, as I was. We ended up having to call a taxi for both directions, which cost €15 each way. Breakfast is good and the staff do their best, but the number of waiters is insufficient for the volume of guests. The swimming pool opens at 10 a.m. and closes at 7 p.m., so if you're an early riser or looking to unwind after an excursion, it’s disappointing to find the pool closed. Housekeeping cleans the rooms daily, which is appreciated, though again the limited number of staff means your room might be serviced late in the day, often when you're back for a siesta. I really hope Mari del Sud will go back being the resort everybody used to love.

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Great location great service new lovely