We arrived via Naples and then got a transfer to Sorrento, arriving at the train station. The property is less than a 5 minute walk away so very convenient when bringing luggage and for excursions, most of which pick up/drop off in the same area. There are companies at the station who offer excursions as well (Pompeii, Amalfi coast etc) and the marina for ferries to Ischia, Capri etc is about a 15 minute walk away.
The property is in a gated area so felt secure and although on one of the main streets in town we weren't disturbed by noise at all. The main tourist area with the majority of shopping & dining is only a few minutes walk away so the property is really well positioned.
The room itself was very clean and tidy with balcony, shower, large and comfortable bed, TV, safe, hairdryer, small ironing board (iron available on request), small fridge, and kettle. The room was serviced daily. We had no complaints about the room and any queries were dealt with quickly by Michele, who runs the place, and could always be contacted by WhatsApp if he wasn't on site. He made our stay really special as he was so friendly and helpful with advice and recommendations - I can't rate him highly enough.
We did experience a bit of noise from the property upstairs which Michele was quick to deal with but there's as much a chance of that in any other hotel or AirBnb and it wasn't the fault of this property. I'd certainly be very happy to stay here again if we came back to Sorrento.