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ibis Southampton Centre

3.0 star property

Photo gallery for ibis Southampton Centre

Daily buffet breakfast (GBP 12.00 per person)
Standard Room with 1 Double Bed - Harbour view | View from room
Exterior
Exterior
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View map
9 West Quay Road, Southampton, England, SO15 1RA
  • Place, WestQuay Shopping Centre
    ‪6 min walk‬
  • Place, Mayflower Park
    ‪11 min walk‬
  • Place, Southampton Cruise Terminal
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

Room, 1 Double Bed

8.0 out of 10
Very good
(170 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Single Beds

8.0 out of 10
Very good
(78 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Room with 1 Double Bed - Harbour view

7.2 out of 10
Good
(16 reviews)
  • Harbor view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Harbour View

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Single Beds

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Southampton

With a stay at ibis Southampton Centre in Southampton (Southampton City Centre), you'll be a 2-minute drive from Southampton Cruise Terminal and 9 minutes from New Forest National Park. .This hotel is 8.9 mi (14.4 km) from Paultons Family Theme Park - Home of Peppa Pig World and 0.3 mi (0.5 km) from Grosvenor Casino.

What's nearby

  • WestQuay Shopping Centre - 6 min walk - 0.6 km
  • Mayflower Theatre - 9 min walk - 0.8 km
  • SeaCity Museum - 10 min walk - 0.9 km
  • Mayflower Park - 11 min walk - 0.9 km
  • Southampton Cruise Terminal - 14 min walk - 1.2 km

Getting around

  • Southampton Central Station - 8 min walk
  • Southampton (SOU) - 9 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪PizzaExpress - ‬15 min walk
  • ‪Costa Coffee - ‬8 min walk
  • ‪Bill's - ‬15 min walk

About this property

ibis Southampton Centre

Ibis Southampton Centre offers 93 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 93 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
You can enjoy a meal at The Cafe serving the guests of ibis Southampton Centre, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
The Cafe - This café serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cafe

Things to do

  • Bicycle rentals

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

ibis Southampton Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 456 out of 1161 reviews
Rating 8 - Good. 343 out of 1161 reviews
Rating 6 - Okay. 215 out of 1161 reviews
Rating 4 - Poor. 84 out of 1161 reviews
Rating 2 - Terrible. 63 out of 1161 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
The room was a bit small,but 1 night was ok. Staff where fabulous,everything was clean. Pretty close to the city centre. Ideal for cruise terminals.
Stayed 1 night in Dec 2025

8/10 Good

Mark

Liked: Staff & service
Good value for a room in a central location. Hotel was clean and staff were present. Room was aged and smelt musty.
Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service
Room clean but needed doing up
Stayed 1 night in Dec 2025

10/10 Excellent

Kam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have been stayed three days good for first time in international hotel the subway is behind it, round trip to visited London one day, shopping the big mall one day, walk around city and find out the Greece food is good .hotel on the good location convinced walk to cruise port just for 10 minutes, the stateroom clean ,but I don’t know why the bathtub too high than the USA without handicap handles.maybe l short , but anything is fine good recommendation.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet, comfortable bed , friendly staff. Breakfast was served at sister hotel Novotel. Again staff were friendly and efficient. Food was plentiful and fresh.
Stayed 1 night in Dec 2025

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Clean and comfortable accommodation. Excellent value and service.
Stayed 1 night in Dec 2025

6/10 Okay

Anna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room was basic but adequate. Staff helpful and polite.
Stayed 2 nights in Dec 2025

8/10 Good

Nanette

Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Dec 2025

8/10 Good

Meridy A

Liked: Cleanliness
Disliked: Property conditions & facilities
The Staff very courteous Bed was hard and pillows lumpy tea and milk mean. The room and bathroom spotless Good but very basic. Had to go next door to the Nova for breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Thulani

Stayed 1 night in Nov 2025

10/10 Excellent

William

Stayed 1 night in Dec 2025

6/10 Okay

neil

Liked: Staff & service
Friendly staff but very tired rooms in despearate need of renovation. Decent breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Hotel lobby was very hot.
Stayed 1 night in Dec 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, staff very friendly and the breakfast was good with great variety on offer.
Stayed 1 night in Dec 2025

6/10 Okay

Trevor

Liked: Cleanliness
Very basic room. Absolutely ok for a night or two. Nice late check out was handy.
Stayed 1 night in Dec 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Perfunctory. The bed was a flat thing to sleep on. The gap where the curtains didn't quite cover the windows didn't enhance the sleep experience. The shower was an old affair with a mechanism that only held the head in place after much faffing about. Overall an average stay in an average hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Kira

Stayed 1 night in Nov 2025

8/10 Good

Penelope, Newport

Travelled with partner
Lovely staff on reception. Good location. Room a bit dated and could do with refurbishing, but a comfortable stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Kraig

Business traveller
Liked: Amenities, property conditions & facilities
Staff were wonderful. Hotel very clean and comfortable. The building is a little bit tired and could probably do with an update soon. But I had a very happy stay. The surrounding area is rather dull with lots of big shop outlets if that’s your thing?
Stayed 4 nights in Nov 2025

8/10 Good

Nicola

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Nov 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location excellent. 5-10 minutes walk from the train station. About 15 minute walk into the town centre. We found it v walkable for sightseeing. However I didn't notice any buses. Reception staff v pleasant. Hotel does not supply hand towels - you get 1 bath towel each. It's a good option.
Stayed 3 nights in Nov 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We feel elderly people would have trouble getting in and out of the bath to shower. The sides are extremely high. You have to be very mindful when doing so.
Stayed 1 night in Nov 2025

8/10 Good

Valerie

Travelled with partner
Liked: Amenities, property conditions & facilities
Reception staff and area, is excellent. Stayed at this hotel on a number of occasions as it is good value for money. The bedrooms haven’t changed in years, and are starting to look a little shabby.
Stayed 4 nights in Nov 2025