ibis Southampton Centre

3.0 star property

Photo gallery for ibis Southampton Centre

Exterior
Standard Room with 1 Double Bed - Harbour view
Standard Room, 2 Single Beds, Harbour View
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

View map
9 West Quay Road, Southampton, England, SO15 1RA
  • WestQuay Shopping Centre
    ‪6 min walk‬
  • Mayflower Theatre
    ‪9 min walk‬
  • Southampton Cruise Terminal
    ‪14 min walk‬
  • Southampton (SOU)
    ‪9 min drive‬

Room options

Standard Room with 1 Double Bed - Harbour view

  • Harbor view
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Single Beds

7.8 out of 10
Good
(68 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Harbour View

  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed

8.0 out of 10
Very good
(144 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Southampton

Located in Southampton (Southampton City Centre), ibis Southampton Centre is within a 15-minute walk of Southampton Cruise Terminal and WestQuay Shopping Centre. .This hotel is 5.7 mi (9.2 km) from New Forest National Park and 8.9 mi (14.4 km) from Paultons Family Theme Park - Home of Peppa Pig World.

What's nearby

  • WestQuay Shopping Centre - 6 min walk - 0.6 km
  • Mayflower Theatre - 9 min walk - 0.8 km
  • Mayflower Park - 11 min walk - 0.9 km
  • Southampton Cruise Terminal - 14 min walk - 1.2 km
  • St. Mary's Stadium - 3 min drive - 2.0 km

Getting around

  • Southampton Central Station - 8 min walk
  • Southampton (SOU) - 9 min drive

Restaurants

  • McDonald's
  • ‪Costa Coffee - ‬12 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪PizzaExpress - ‬15 min walk
  • ‪Starbucks - ‬8 min walk

About this property

ibis Southampton Centre

Hotel with a restaurant, near Southampton Cruise Terminal
Ibis Southampton Centre offers 93 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 93 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
You can enjoy a meal at The Cafe serving the guests of ibis Southampton Centre, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
The Cafe - This café serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cafe

Things to do

  • Bicycle rentals

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

ibis Southampton Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 397 out of 1030 reviews
Rating 8 - Good. 309 out of 1030 reviews
Rating 6 - Okay. 195 out of 1030 reviews
Rating 4 - Poor. 82 out of 1030 reviews
Rating 2 - Terrible. 47 out of 1030 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness
Disliked: Amenities
Basic room. Old air con system which was not sufficient in the heat.
Stayed 3 nights in Jun 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
.
Stayed 1 night in Jun 2025

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating staff; Clean room; restaurant on premises; convenient to National Bus depot; convenient to cruise ship terminals
Stayed 2 nights in May 2025

6/10 Okay

Clive

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Richard

Business traveller
Disliked: Amenities
Completely over priced for the standard of hotel
Stayed 1 night in Jun 2025

4/10 Poor

Valerie

Disliked: Property conditions & facilities, room comfort
Wish I could rate it better. The room was VERY small and it was quite warm and uncomfortable to sleep in. We turned on the A/C unit and it never worked but made a rumbling sound all night. We opened the windows to get some air but then we heard trucks - there was no screens in the windows. We did have a lovely new of the trash receptacles from the window. The shower did have great water pressure but we only had 1 towel each and no hand or wash clothes at all. The bed was fairly comfortable though! There was no phone in the room to call down for anything.
Stayed 1 night in Jun 2025

10/10 Excellent

SUK KUEN EVA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient. Near cruise terminal
Stayed 3 nights in May 2025

8/10 Good

Anne Marie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Larry

Stayed 1 night in May 2025

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, room comfort
Most enjoyable
Stayed 1 night in Jun 2025

10/10 Excellent

Margaret, North Vancouver

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All went well, room not ready but kept our bags so we could go out. Thanks
Stayed 1 night in Jun 2025

6/10 Okay

Stephen

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Sonia

Stayed 1 night in Jun 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Siu Ying, Richmond Hill

Stayed 1 night in May 2025

6/10 Okay

Zachary

Travelled with family
Liked: Staff & service
Very central and convenient but room is a bit small and dated.
Stayed 1 night in Jun 2025

2/10 Terrible

Vincent

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room is very stuffy. There is no conditioning whatsoever although the conditioner cranked loudly all night. (There is an electric fan provided which speaks for itself). The bathroom is also very run down and lacking in cleanliness.
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great for location close to port for cruising.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness
Location is great. Breakfast very good. Perfect for a pre or post cruise hotel for several nights.
Stayed 2 nights in May 2025

6/10 Okay

Susan

No fridge or tissues. No a/c. Staff in reception were great.
Stayed 4 nights in May 2025

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

8/10 Good

Wendy

Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Excellent location Very tidy Delightful staff Good food quality Rooms were very warm and no useful aircon Overall very good value
Stayed 1 night in Jun 2025

8/10 Good

Mary, Renton

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Elsie

Stayed 1 night in May 2025