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Premier Inn Southampton City Centre - West Quay

3.5 star property

Photo gallery for Premier Inn Southampton City Centre - West Quay

Family Triple Room
Standard Double Room, Accessible Bathtub | Accessible bathroom
Standard Double Room, Accessible Bathtub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Free WiFi
  • Restaurant

Explore the area

View map
Harbour Parade, Southampton, England, SO15 1BA
  • WestQuay Shopping Centre
    ‪3 min walk‬
  • Mayflower Theatre
    ‪12 min walk‬
  • Southampton Cruise Terminal
    ‪20 min walk‬
  • Southampton (SOU)
    ‪8 min drive‬

Room options

Standard Twin Room, Roll-in Shower

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Double Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Double Room

  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub | Accessible bathroom

Standard Double Room, Accessible Bathtub

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is NZ$154
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About the area

Southampton

With a stay at Premier Inn Southampton City Centre - West Quay in Southampton (Southampton City Centre), you'll be a 4-minute walk from WestQuay Shopping Centre and within a 5-minute drive of Southampton Cruise Terminal. .This hotel is 5.9 mi (9.6 km) from New Forest National Park and 9.2 mi (14.8 km) from Paultons Family Theme Park - Home of Peppa Pig World.

What's nearby

  • WestQuay Shopping Centre - 3 min walk - 0.3 km
  • Mayflower Park - 5 min walk - 0.4 km
  • Mayflower Theatre - 12 min walk - 1.1 km
  • St. Mary's Stadium - 18 min walk - 1.5 km
  • Southampton Cruise Terminal - 20 min walk - 1.7 km

Getting around

  • Southampton Central Station - 12 min walk
  • Southampton (SOU) - 25 min drive

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪PizzaExpress - ‬8 min walk
  • ‪L'Osteria - ‬2 min walk

About this property

Premier Inn Southampton City Centre - West Quay

Hotel with a restaurant, a short walk to WestQuay Shopping Centre
Premier Inn Southampton City Centre - West Quay offers 155 accommodations.
Make yourself at home in one of the 155 guestrooms.
This smoke-free hotel was built in 2011.
Enjoy a satisfying meal at Thyme serving guests of Premier Inn Southampton City Centre - West Quay. Buffet breakfasts are available for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge.
Thyme - This restaurant specializes in international cuisine.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 7 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 10.99 per person
  • A restaurant

Restaurants on site

  • Thyme

Conveniences

  • 24-hour front desk
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2011
  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM
Minimum check-in age: 16

Check-out

Check-out before 12:00 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 10.99 per person
  • Nearby parking fee: GBP 7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Mobile payment options include: Google Pay and Apple Pay

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Premier Inn Southampton W Quay Hotel
Premier Inn Southampton W Quay
Premier Inn Southampton W Quay
Premier Inn Southampton West Quay
Premier Inn Southampton City Centre - West Quay Hotel
Premier Inn Southampton City Centre - West Quay Southampton

Premier Inn Southampton City Centre - West Quay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 20 reviews
Rating 8 - Good. 5 out of 20 reviews
Rating 6 - Okay. 2 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Xiaoyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great location. Quiet place. Friendly staff. Nice room conditions.
Stayed 1 night in Sep 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Basics but very comfortable. Love the irons and ironing boards on display at reception
Stayed 1 night in Aug 2025

6/10 Okay

Mary

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Fine if you don’t need more than a kiosk

A great location but putting customer service behind the bar was unfortunate. The bar/wait staff/check in help all were very overworked. I hated bothering them with a question that really needed answering.
Stayed 1 night in Aug 2025

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern rooms at a very affordable price. Very clean. Convenient on-site restaurant/bar in relaxing lounge setting. Highly recommend.
Nice shower with waterfall shower head.
Clean sink area.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful , spotless clean, staff so helpful.. Super location.We loved Southampton and enjoyed our stay after returning from our cruise.Definitely a 5 star experience.
Stayed 1 night in Aug 2025

6/10 Okay

Gary

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It was ok. Had 1 hand towel and 1 bath towel. When I asked for more and some wash cloths I was told they don’t provide them but I can go ‘over there and buy some’. We were handed 1 hand towel and 1 bath towel. Stark. No luxury, if that’s what you’re looking for go somewhere else.
Stayed 1 night in Aug 2025

8/10 Good

Mei, Ringoes

Liked: Cleanliness
Staff were really friendly and nice but understaffed during busy hour. Waited 15mins to retrieve luggages in the storage area.
Stayed 1 night in Aug 2025

10/10 Excellent

Wayne

Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Amenities
This property clearly prioritizes customer service. From the staff at the restaurant / bar to the staff assistance when I couldn’t do the automated checkin (Expedia reservations / non-UK addresses don’t line up with their system), you could tell that they wanted you to be delighted with your stay. Would definitely stay here again if I am in Southport.
Stayed 1 night in Aug 2025

8/10 Good

DAVE

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff and good food. Very good location to harbor.
Stayed 1 night in Aug 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Richard, Queen Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Enjoyed our night
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room - modern bathroom, separate vanity & mirror to do makeup & hair. Breakfasts was very good. Bar & restaurant was nice. Location was great - close to mall & High Street.
Stayed 1 night in Jul 2025

8/10 Good

Valerie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay at Premier Inn, helpful staffs, perfect location, comfortable bed and good amenities. However, the hotel next door is under construction and we could hear some noise from time to time early morning.
Stayed 2 nights in Jul 2025

4/10 Poor

Maheswaran

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They gave us a handycap people’s room and bed us very low and all other rooms are booked and full for any changes.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location opposite a huge mall that has lots of options for shopping and dining. The hotel does not have parking onsite. There is a place for you to park for maximum of 10 minutes before you get fined. The actual parking is just behind, a multi-storey car park that is part of the mall. It has lift access for you to roll your bags and takes about 5 minutes to walk to the hotel. Friendly and helpful staff!
Stayed 1 night in Jun 2025

8/10 Good

Maureen, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Belen

Liked: Amenities, property conditions & facilities
Todo correcto
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veldig vennlig, gode fasiliteter til en god pris, nydelig frokost! Veldig flott rom også!
Stayed 1 night in Jul 2025