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Pier House

3.5 star property

Photo gallery for Pier House

Spa
Signature Double Room
Restaurant
Terrace/patio
Exterior detail

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

View map
Harbour Front, Charlestown, St Austell, England, PL25 3NJ
  • Place, Charlestown Harbour
    ‪2 min walk‬
  • Place, Porthpean Beach
    ‪18 min walk‬
  • Place, Eden Project
    ‪7 min drive‬
  • Airport, Newquay (NQY-Newquay Cornwall)
    ‪29 min drive‬

Room options

View all photos for Signature Double Room

Signature Double Room

Signature Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 16 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(12 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 5 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

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About the area

St Austell

With a stay at Pier House in St Austell, you'll be in the historical district, within a 15-minute drive of Eden Project and Charlestown Harbour. .This beach bed & breakfast is 0.1 mi (0.2 km) from Charlestown Shipwreck and Heritage Centre and 0.2 mi (0.4 km) from Charlestown Beach.
View more B&B in St AustellOpens in a new window

What's nearby

  • Charlestown Harbour - 2 min walk - 0.2 km
  • Duporth Beach - 11 min walk - 1.0 km
  • Porthpean Beach - 18 min walk - 1.6 km
  • Eden Project - 7 min drive - 4.1 km
  • Lost Gardens of Heligan - 10 min drive - 10.3 km

Getting around

  • St Austell Station - 8 min drive
  • Newquay (NQY-Newquay Cornwall) - 28 min drive

Restaurants

  • ‪The sandy - ‬4 min drive
  • ‪Pier House Hotel & Restaurant - ‬2 min walk
  • ‪Duke of Cornwall - ‬18 min walk
  • ‪The Britannia Inn - ‬3 min drive
  • ‪Ten Ten - ‬3 min walk

About this property

Pier House

Beach bed & breakfast with a restaurant and a bar
Pier House offers 23 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch Smart televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 23 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
At Pier House, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.
The front desk is staffed during limited hours.
Pier House has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 8 per day)
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • Hardwood flooring in public areas
  • No lift
  • Tile flooring in public areas

More

  • 3 floors
  • Renovated entire property - June 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: GBP 8.00 per day (150 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Pier House Charlestown
Pier House Hotel Charlestown
Pier House Hotel St Austell
Pier House St Austell
Pier House B&B St Austell
Pier House Hotel
Pier House St Austell
Pier House Bed & breakfast
Pier House Bed & breakfast St Austell

Reviews

Pier House Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 299 out of 369 reviews
Rating 8 - Good. 50 out of 369 reviews
Rating 6 - Okay. 12 out of 369 reviews
Rating 4 - Poor. 5 out of 369 reviews
Rating 2 - Terrible. 3 out of 369 reviews

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Wonderful friendly staff, great location, beautiful room. Great food. Was very noisy late at night though after bar downstairs had shut, perhaps staff cleaning, but really loud banging past midnight.
Stayed 1 night in May 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Place

I only started one night and wished to have more time
Stayed 1 night in Jul 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, in a lovely location
Stayed 3 nights in Jul 2025

10/10 Excellent

Janette

Stayed 1 night in Jul 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Matt

Stayed 2 nights in Jul 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

John

Great location,
Stayed 1 night in Jun 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the location and the enyable meal
Stayed 1 night in Jun 2025

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great pub hotel right by the harbour and coast path. Some of the rooms are a bit small but they are well appointed and comfortable. The breakfast was delicious.
Stayed 2 nights in Jun 2025

10/10 Excellent

cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean in excellent condition with a spacious bathroom. There was a mini bar with some free drinks and some payable. We had a sea view and it was very quiet. The restaurant was amazing food and the free breakfast was also amazing. Would love to come back at some point. Would re ommend this for a trip to the Eden Project and we even went out on a fast boat ride with Seafari and had a trip to the Austell Brewery.
Stayed 2 nights in May 2025

6/10 Okay

Jenny

Business traveller
Liked: Cleanliness, staff & service, amenities
The shower was tiny and the room doors slammed shut. Staff were really nice. Menu choice could be wider. Bed really comfortable. Too many steps up to room and so many doors. Great location close to the sea. Excellent breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

It was amazing. And very friendly and cosy.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and rooms were excellent - only disappointment for me was no alternative pillows- they were feather filled and to soft for me I prefer a firmer one - also a lot of building work going off nearby which isnt anything to do with the pier house but consequently it looks very untidy and denies access to the pier itself !
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Average at best

Very noisy building, heavy footsteps/snoring/showers all audible. Front of house couldn't/wouldn't move our room. Bar next door had blaring music all day and to 11pm. Food not the best. Breakfast service slow even though there was only another table being served.
Stayed 2 nights in Apr 2025

10/10 Excellent

Wayne

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeannette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look forward to returning!

Amazing stay at the Pier House! Staff were so kind and attentive. Rooms brand new - spacious and comfortable. Right on the beach, coastal walk. And restaurant delightful - generous portions of wonderful local foods and great wine. Lively scene indoors and out, yet peaceful and quiet up in room. I highly recommend and look forward to returning.
Stayed 4 nights in Mar 2025

8/10 Good

simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good. The refurb p l
Stayed 1 night in Mar 2025

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly people, gorgeous room
Stayed 1 night in Mar 2025