Staybridge Suites St Catharines Conf Ctr by IHG

3.0 star property

Photo gallery for Staybridge Suites St Catharines Conf Ctr by IHG

Meeting facility
Serves lunch and dinner
Property amenity
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
327 Ontario Street, St Catharines, ON, L2R5L3
  • Place, Montebello Park
    ‪4 min drive‬
  • Place, FirstOntario Performing Arts Centre
    ‪6 min drive‬
  • Place, Brock University
    ‪11 min drive‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪25 min drive‬

Room options

Suite, 1 Bedroom, Kitchen (Dining)

9.2 out of 10
Wonderful
(10 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchen (Dining, Bath Tub Combo)

9.6 out of 10
Exceptional
(20 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, Kitchen

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Bedroom, Kitchen

  • 46 sq m
  • Sleeps 2
  • 1 Single Bed

Studio Suite, 1 King Bed, Kitchen

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Kitchen (Dining, Walk-In Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Mobility Accessible, Kitchen

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About the area

St. Catharines

Located in St. Catharines (Haig), Staybridge Suites St Catharines Conf Ctr by IHG is within a 5-minute drive of Montebello Park and FirstOntario Performing Arts Centre. .This family-friendly hotel is 13 mi (20.9 km) from Clifton Hill and 13.4 mi (21.6 km) from Fallsview Casino.

What's nearby

  • Montebello Park - 4 min drive - 1.8 km
  • FirstOntario Performing Arts Centre - 6 min drive - 4.0 km
  • Meridian Centre - 6 min drive - 4.0 km
  • Brock University - 11 min drive - 12.2 km
  • Fallsview Casino - 22 min drive - 27.3 km

Getting around

  • St. Catharines Station - 11 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 34 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Starbucks - ‬2 min walk
  • ‪Cobs Bread - ‬3 min drive
  • ‪Tim Hortons - ‬19 min walk

About this property

Staybridge Suites St Catharines Conf Ctr by IHG

Family-friendly hotel with 2 restaurants connected to the convention center in St. Catharines
Staybridge Suites St Catharines Conf Ctr by IHG offers 62 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 46-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

This St. Catharines hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 62 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 46-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a 24-hour fitness center, and karaoke. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at Ostin's Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a computer station, a 24-hour front desk, and laundry facilities. Planning an event in St. Catharines? This hotel has 17000 square feet (1579 square meters) of space consisting of a conference center and 9 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Ostin's Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
327 Bru Cafe and Bar - This café serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Parkway Social - This bar serves lunch and dinner. Open daily.
Lounge Six Skybar - This cocktail bar serves dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 327 Bru Cafe and Bar
  • Lounge Six Skybar
  • Ostin's Restaurant
  • Parkway Social

Things to do

  • 24-hour gym
  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Foosball table
  • Games
  • Indoor pool
  • Karaoke
  • TV in common areas

Family friendly

  • Arcade/game room
  • Bowling alley
  • Dining table
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 9 meeting rooms
  • Computer station
  • Conference centre (17,000 square foot of space)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - August 2024
  • Smoke-free property
  • Traditional architecture
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Limited room service
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CAD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Staybridge Suites St Catharines Conf Ctr by IHG Hotel
Staybridge Suites St Catharines Conf Ctr an IHG Hotel
Staybridge Suites St Catharines Conf Ctr by IHG St Catharines

Staybridge Suites St Catharines Conf Ctr by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 166 out of 237 reviews
Rating 8 - Good. 52 out of 237 reviews
Rating 6 - Okay. 14 out of 237 reviews
Rating 4 - Poor. 3 out of 237 reviews
Rating 2 - Terrible. 2 out of 237 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Corrine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The amenities were nice. Minimal staff engagement. Room was clean but shower leaked like a sieve.
Stayed 1 night in Sep 2025

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Room was perfect and the staff was great
Stayed 1 night in Sep 2025

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Milady

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the comfortable, spacious room. We'll come back again
Stayed 2 nights in Sep 2025

4/10 Poor

Antonieta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
BEWARE*** VEHICLE STOLEN RIGHT OFF THEIR PARKING LOT within 4hrs of arrival. (2024 Lexus RX 350 AWD) Manager Dan Jennings handling of the situation was a shrug and a “we’re not responsible, contact your insurance company to assist, we’ll save the footage” response. I contacted corporate and he lied about his handling of the matter to corporate. It has been 10 days and it is apparent that this is just going to be swept under the rug. The handling of this is obviously an inside job. The manager wasn’t at the very least apologetic about the situation, completely dismissive as if we’re referring to a stolen phone and not a $50k vehicle taken from their property. Very non-chalant behavior. I booked 2 rooms for 3 nights. The insurance companies covered rentals for our stay in CANADA but we could not cross any rental over the border back to NY.
Stayed 3 nights in Aug 2025

10/10 Excellent

Scott, Whitby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with the stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Kamaldeep

Liked: Cleanliness, staff & service, property conditions & facilities
Room were clean. bonus was that there was kitchen in our room that i was not aware off. room and leaving area was separate which was very nice
Stayed 3 nights in Aug 2025

10/10 Excellent

Joby

Stayed 2 nights in Aug 2025

10/10 Excellent

Giuliano

Stayed 2 nights in Aug 2025

10/10 Excellent

Angel, Oakville

Stayed 1 night in Aug 2025

10/10 Excellent

cira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En realidad recomiendo este hotel en limpieza excelente comodidad de camas almohadas toallas limpieza y las opciones de comida en el desayuno excelente le doy un 10
Stayed 1 night in Aug 2025

10/10 Excellent

'Yuliana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet ..
Stayed 2 nights in Aug 2025

10/10 Excellent

Arun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facility. Building looks new. There was a little smell in the washroom. When i tried to find it, i couldn't. It wasnt worth mentioning to the admin staff. But overall good experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly

Great place for Family. Lots to do at hotel. Great for teenagers as they can occupy themselves with activities while parents relax at restaurants and bars. Very friendly and helpful staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

RUDY

Liked: Cleanliness, staff & service, property conditions & facilities
The only inconvenience which out the hotels control was that the night we stayed the fire alarm went off at 1am everyone had to exit the hotel and go outside in the rain for roughly 30-40 mins and the fire department was dispatched. But overall we enjoyed the hotel very much!
Stayed 1 night in Aug 2025

10/10 Excellent

Mathieu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La chambre etait parfaite spacieuse et très pratique avec la cuisine et la chambre fermée. Excellent!
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice place for family vacation

Family of 5, great and clean room. It has great amenities such arcade, bowling, bar and a lunch bar. Close to the lake, wineries and 20 minutes from Niagara falls and Niagara on the lake. It has also a restaurant. Breakfast was included, but very small options. We would definitely come back.
Stayed 4 nights in Aug 2025

6/10 Okay

Mathieu

Liked: Room comfort
Disliked: Cleanliness, staff & service

Barely okay

High level confort but the service is terrible. You sjould also pay for breakfast is you wake up late in the morning since they stop giving the free breakfast love around 8:30 am
Stayed 4 nights in Aug 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disabled Veteran

If ONLY the TV cable worked without glitching my stay would have been without any problems. I'm recovering from a Major back surgery and the King Size Bed is Heavenly along with the elongated pillows so much so that I tried to look to find out who made the mattress only to find out that the tag was removed per house keeping, BUT they did give me a name and phone number of someone that I can call for this information.
Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Stayed 3 nights in Aug 2025

6/10 Okay

Abirami

Liked: Cleanliness, staff & service, property conditions & facilities
⭐️⭐️⭐️☆☆ Our stay was mostly good, but unfortunately, the experience was disrupted. When we returned to the hotel around 11 PM on August 23, 2025 the fire alarm went off and we had to evacuate. We waited outside in the rain until about 1 AM, when it was finally cleared. When we took the elevator back up to our room on the 7th floor, it got stuck, and we were trapped inside for about 15 minutes before being let out. It was stressful, and by the time we finally made it to bed, it was almost 2 AM and with 3 kids - it made everything uneasy. Aside from that night, the room itself was very clean, comfortable, and well-maintained. Breakfast was excellent and helped make up for the rough evening. Overall, the hotel has nice rooms and good amenities, but the unexpected issues made our stay less relaxing than we had hoped.
Stayed 1 night in Aug 2025

6/10 Okay

Saed

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff were not trained how to deal with situations. There is a serious problem with technology staff. Internet was not working and I couldn't send a business fax. Staf juste saying sorry without trying to find a solution. I have paid for badic services like WI-FI and TV
Stayed 5 nights in Aug 2025

8/10 Good

mazin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Aug 2025