6/10 Okay
kathryn e.
18 Mar 2026
Disliked: Cleanliness
We should have stayed in a hotel. Upon arrival, not one bed was safe from a pillow with multiple hairs. Not just multiple hairs from the same person, we found short brown, long black, red, medium brown, and caramel colored hairs through out. The master bedroom comforter had hairs on top of it as well as on the under side when we pulled them back. The master bathroom had red hair on the sink and counter closest to the door. Under the counter, I found a pill but couldn't read the numbers on it to verify what it was. I have a small child, so that was not only scary but totally unsafe and should not have been missed under any circumstance. Under the other sink was something that looked similar to a white tic-tac and next to it was a hairball. Another issue was showers. We're a family of four and my son started feeling cold water after about 7 minutes but said the water never got hot. We checked the water heater and it was set to below the actual recommended temperature of 125. The husband took a shower about 10 hours later and experienced the same thing. When letting management know of the issues, I was apologized to- sort of. The excuse for hair was "sorry there were hairs from either static or clinging from the wash". Unacceptable, considering the 20 hairs were very visible to the naked eye. That speaks volumes to the management, washer/dryer unit in the condo washing the linens, AND the cleaning company. Pitiful excuses for the water heater and showers too. Never again




kathryn e.
Stayed 3 nights in Mar 2026














