2/10 Terrible
Jennifer H., Florida
14 Jan 2026
Disliked: Cleanliness
I have never written a poor review on any hosting site and I’m sad to say this will be the first. It started with poor communication by the host and then went to ghosting communication on the day of arrival. We had requested an early check in if at all possible but never received a response. Arrived 15 minutes before arrival with absolutely no check in instructions to find a back sliding glass door wide open, could view through the windows that all bed sheets were off and unmade and a huge pile of towels and bedding in the laundry room. Had to contact VRBO who contacted host. She had no answers and told us she would contact manager. Manager arrived at 4:15 stating check in was not until 5pm. I had picture proof from our reservation check in was at 4pm, besides the fact that the home was hours away from being clean. From what we could see home is older and not at all like the pictures. We received a full refund and had to find a last minute hotel. Shout out to VRBO for handling the situation. Very unfortunate event and very disappointing for our family vacation. Made the best of it and stayed at At The Gibson Inn which we HIGHLY recommend.


Jennifer H.
Stayed 3 nights in Dec 2025
























