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Norfolk Hotel

2.0 star property

Photo gallery for Norfolk Hotel

Outdoor pool
Bar (on property)
Free cots/infant beds, free WiFi
Courtyard
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View map
61 La Colomberie, St. Helier, Jersey, JE2 4QA
  • King Street
    ‪8 min walk‬
  • St. Helier Central Market
    ‪8 min walk‬
  • Port of Jersey
    ‪14 min walk‬
  • Jersey (JER)
    ‪11 min drive‬

Room options

View all photos for Traditional Double or Twin Room

Traditional Double or Twin Room

Traditional Double or Twin Room

8.2 out of 10
Very good
(13 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Free cots/infant beds, free WiFi

Family Room

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed OR 1 King Bed and 1 Twin Bunk Bed

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Interior

The Savoy Jersey

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1010)
The price is NZ$343
for 1 room
includes taxes & fees
25 Aug - 26 Aug
The Savoy Jersey

About the area

St. Helier

When you stay at Norfolk Hotel in St. Helier, you'll be near the beach, just steps from Howard Davis Park and 6 minutes by foot from King Street. .This hotel is 0.6 mi (1 km) from St. Helier Central Market.

What's nearby

  • King Street - 8 min walk - 0.7 km
  • St. Helier Central Market - 8 min walk - 0.7 km
  • St. Helier Town Hall - 12 min walk - 1.1 km
  • Port of Jersey - 14 min walk - 1.2 km
  • Elizabeth Castle - 15 min walk - 1.3 km

Getting around

  • Jersey (JER) - 18 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪The Club - ‬4 min walk
  • ‪Bohemia - ‬3 min walk
  • ‪CafeJac - ‬8 min walk
  • ‪Krafty J's - ‬6 min walk

About this property

Norfolk Hotel

Hotel with free parking, steps from Howard Davis Park
Norfolk Hotel offers 100 accommodations with coffee/tea makers and hair dryers. 19-inch LED televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Stay in one of 100 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include coffee/tea makers, housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area.
Enjoy a satisfying meal at Dining Room serving guests of Norfolk Hotel. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Dining Room - This restaurant serves breakfast and lunch.

Languages

English, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dining Room

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 4 floors
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 19-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

Property is also known as

Norfolk Hotel St. Helier
Norfolk St. Helier
Norfolk Hotel Hotel
Norfolk Hotel St. Helier
Norfolk Hotel Hotel St. Helier

Norfolk Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 98 out of 247 reviews
Rating 8 - Good. 118 out of 247 reviews
Rating 6 - Okay. 24 out of 247 reviews
Rating 4 - Poor. 6 out of 247 reviews
Rating 2 - Terrible. 1 out of 247 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Huong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a great location being very close to the centre where the shops and restaurants are locate. The hotel beds were comfortable and the room very clean. The staff goes out of their way to make the stay pleasant. I would stay here again when I am in Jersey.
Shops and market close by
Stayed 3 nights in May 2025

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, well worth a stay.

Close to Howard Davis Park, less than 10 min walk to town centre. Bus stop outside hotel. Clean and very friendly hotel. We will stay again.
Stayed 4 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very gd location , service excellent
Stayed 4 nights in Apr 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service
It’s a good hotel some of the room facilities are pretty basic. It is dated in areas having said that for a short stay it is good value and well positioned to visit Sy Helier easily walking
Stayed 1 night in Sep 2024

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good meals, promptly served.
Stayed 6 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Javier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for one night stay.
Stayed 1 night in Jun 2024

6/10 Okay

Joyce

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overall a good hotel

Close to town, friendly staff, clean and comfy room. The breakfast was nice but the cooked breakfast was not self- service. Around the hotel there were plenty of seating areas. Some form of entertainment was held each evening. Although there was a lift to the upper floors, there were however a lot of stairs. The adjoining wall was paper thin or we just had a very loud neighbour.
Stayed 1 night in Sep 2023

4/10 Poor

Xiaorui

Stayed 1 night in Sep 2023

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Very good value for the price. We would stay there again.
Stayed 7 nights in Aug 2023

8/10 Good

Stu

Stayed 3 nights in Jul 2023

8/10 Good

Stella

Stayed 3 nights in Jul 2023

10/10 Excellent

kevin

Liked: Cleanliness
Stayed 3 nights in Jun 2023

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with simple rooms, well located for those who will be using the excellent public transportation system to get around. Very nice breakfast was included. You have to leave your room key with the front desk when you go out, which I thought was a bit weird, but otherwise ok.

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Great location

Overall a great stay. Hotel is situated in a great location. Decor in rooms are dated, but the cleanliness and the staff make up for this. Would recommend as a good base to explore the Island.
Stayed 4 nights in May 2023

6/10 Okay

john

Travelled with group
Liked: Cleanliness
hotel breakfast was small and basic staff at reception in mornings not friendly
Stayed 3 nights in May 2023

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2023

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to find the right adjective, quirky,pleasant friendly comfortable, close to town centre. Has lots of short flights of stairs if that's a problem. Overall a charming hotel.
Stayed 4 nights in May 2023

6/10 Okay

Clinton

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Average 2 star

Average. I would say this is a contractor hotel for a cheap stay away. Many elderly people stay here because of the cost. The staff and owners can't do enough for you. Food is less than average but is the same cost as everywhere is Jersey, expensive for what they serve. Remember you pay for what you get, if you want a cheap hotel for a stay away then this is great for you, don't expect any frill. Or any extras, a notice in the bathroom says this if you want anymore tea bags you need to pay for them ! But the room is stocked every day. It was ok, but not great. If I was working this would be ok, it's not appealing if you are wanting to spend a bit of time in your room.
Stayed 5 nights in May 2023

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best priced hotels in Jersey. Easy walking distance to everywhere in St Helier. Not a deluxe type of hotel, but for what you pay a very fine place to stay. Recommended.
Stayed 2 nights in Apr 2023

10/10 Excellent

Carlos

Stayed 3 nights in Oct 2022

8/10 Good

Joanna

Liked: Cleanliness, staff & service
Good clean basic hotel. Good location. Staff friendly and helpful.
Stayed 3 nights in Sep 2022

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great, the hotel was central to harbour and town centre. The breakfast was good but was disappointed with the evening meal.
Stayed 7 nights in Sep 2022