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Comfort Inn St. Louis - Westport Event Center

3.0 star property

Photo gallery for Comfort Inn St. Louis - Westport Event Center

Restaurant
Cleanliness standards
Lobby sitting area
Seasonal outdoor pool
Property entrance

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
12031 Lackland Rd, Maryland Heights, MO, 63146
  • Place, Westport Plaza
    ‪2 min walk‬
  • Place, St. Louis Zoo
    ‪17 min drive‬
  • Place, Busch Stadium
    ‪21 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪10 min drive‬

Room options

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About the area

Maryland Heights

With a stay at Comfort Inn St. Louis - Westport Event Center, you'll be centrally located in Maryland Heights, within a 15-minute drive of Hollywood Casino Amphitheatre and Ameristar Casino St. Charles. .This golf hotel is 9.7 mi (15.6 km) from Washington University in St. Louis and 10.2 mi (16.4 km) from Forest Park.

What's nearby

  • Westport Plaza - 2 min walk - 0.2 km
  • St. Louis Zoo - 17 min drive - 25.3 km
  • St. Louis Union Station - 20 min drive - 33.6 km
  • Busch Stadium - 21 min drive - 34.6 km
  • Gateway Arch - 22 min drive - 36.0 km

Getting around

  • Lambert Main Terminal Station - 11 min drive
  • Kirkwood Station - 21 min drive
  • St. Louis Lambert Intl. Airport (STL) - 13 min drive

Restaurants

  • ‪Top Sushi - ‬2 min drive
  • ‪Westport Plaza - ‬12 min walk
  • ‪Circle K - ‬3 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪St. Louis Bread Company - ‬14 min walk

About this property

Comfort Inn St. Louis - Westport Event Center

Comfort Inn St. Louis - Westport Event Center offers 170 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 170 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's room service. A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Golf driving range
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Portable hoist available
  • Raised toilet seat (71 centimetre high)
  • Roll-in shower (91 centimetre wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a one-time cleaning fee of USD 150.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Comfort Inn Hotel Westport
Comfort Inn Westport
Comfort Inn Westport Hotel Maryland Heights
Comfort Inn Westport Saint Louis/Maryland Heights, MO
Comfort Inn St Louis Westport Hotel Maryland Heights
Comfort Inn St Louis Westport Hotel
Comfort Inn St Louis Westport Maryland Heights
Comfort Inn St Louis Westport

Comfort Inn St. Louis - Westport Event Center Reviews

Reviews

6.8
Rating 10 - Excellent. 264 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 202 out of 1000 reviews
Rating 4 - Poor. 147 out of 1000 reviews
Rating 2 - Terrible. 138 out of 1000 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Sir Gregory

Decent place. Don't expect too much from this place.
Stayed 4 nights in Jan 2026

8/10 Good

Kevin, Freeport

Liked: Cleanliness, staff & service
The rooms were very modest and clean. The front desk gentlemen was helpful. The only negative I have is that the shuttle was discontinued and still being advertised on the site. It was one of the reasons for me booking this hotel. However, I will return.
Stayed 2 nights in Jan 2026

10/10 Excellent

Melanie

Stayed 2 nights in Jan 2026

8/10 Good

Angela, Maryland Heights

Liked: Amenities, property conditions & facilities
Stay was nice
Stayed 1 night in Dec 2025

4/10 Poor

Leeanna

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Several unsafe strange people staying at and hanging around the hotel.. Carpet dirty in halls and rooms. Refrigerator not cold. We had to ask for towels trash bags amd toilet paper. Had to set the trash bags outside the room. No one ever knocked to clean the room. Hotel manager tried to charge extra money, more than he was suppose to for my pets! This hotel use to be a 4 o 5 star hotel, I know this because I use to work there. Bathtub was leaking! The whole time we were there. Phone in the room not working properly. Keys to room kept malfunctioning. The hotel is huge and has a lot of rooms. I do not see how they stay in business. Hardly anyone was staying at the hotel not even over the weekend. All the other hotels were packed. The hotel is not compared in my eyes eve to a run down motel 6. They even have not upgraded their furniture and facilities. Next time I get a hotel from your web site, and I use it often. I’m going to make sure I get refund insurance also. That is if I use this web site again. The hotel had also a bad odor the smells like uncleanliness.
Stayed 6 nights in Jan 2026

6/10 Okay

Julie

Travelled with family
Disliked: Cleanliness
A little run down, dirty carpets in my room, some mold in bathroom, beds are small and low to the ground
Stayed 3 nights in Dec 2025

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jun 2025

10/10 Excellent

Alicia

Stayed 1 night in Jan 2026

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service
Room appeared clean but very worn. Carpet had many stains. The outlet plugs, my CPAP machine, hair appliances were holding on for dear life to stay connected . The bathroom door smacked the shower curtain rod when you enterer, husband thought someone was knocking on the door. When using the shower, the knob to make the water go to the shower overhead would barely move causing low flow on the shower head and most water still running out the faucets. Didn’t have breakfast but did have some good hot coffee from the breakfast bar with several creamer options.
Stayed 1 night in Dec 2025

6/10 Okay

Ieasha

Liked: Staff & service
It was ok one of the rooms had roaches
Stayed 1 night in Dec 2025

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was picked over by the time I arrived but staff was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot. Great staff - they had some recommendations for local sites that were much appreciated. Breakfast could be better... But there were choices.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast choices were OK but the quality of the scrambled eggs was really low. They had no flavor. The hotel seemed safe. The room appeared dated but everything worked.
Stayed 2 nights in Nov 2025

6/10 Okay

Annie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room in general was not clean. The drapes over the A/C were black and weren’t properly hung. The mirror and picture frames in the bathroom were both damaged and peeling. The floors were not freshly vacuumed and under the sink was dirty. The sink and shower faucets leaked. The door to the door was not hung straight so it was difficult to close. We were supposed to have a non smoking room but there was definitely a lingering odor that they appeared to try to cover up. One of the luggage carts sounded like it was going to fall apart when it was pushed.
Stayed 1 night in Nov 2025

6/10 Okay

Alex

Disliked: Cleanliness, amenities
Hotel waited until after booking to say there actually was no airport shuttle. Room itself was in OK condition, but all of the outlets were loose and most didn't work well enough to power electronics. Loud rattling noises intermittently from the fridge and AC system, and the inside of the fridge was dirty with some things from a previous resident there.
Stayed 2 nights in Nov 2025

2/10 Terrible

kim

Disliked: Cleanliness, amenities, property conditions & facilities
There were cockroaches in the room and hallway. Not clean and poorly managed.
Stayed 1 night in Nov 2025

2/10 Terrible

Damian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stained floors. Dirty bathroom. Very loud floor. Had to freeze my debit cards while on a cross country trip. I believe one of your employees used my card to pay a $400 electric bill. It happened one hour after we left.
Stayed 1 night in Nov 2025

2/10 Terrible

Tiffany

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches in the room. Room not up to par. We had to buy cleaner because the rooms were not clean. Wouldn’t recommend.
Stayed 5 nights in Oct 2025

2/10 Terrible

Andrew

room was bad. drain was clogged, water was boiling hot on the lowest setting, none of the outlets in our room worked well because the outlets were very loose.
Stayed 1 night in Oct 2025

4/10 Poor

Cliff

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bad smell in lobby, hallway, room,etc...needs updated
Stayed 1 night in Oct 2025

4/10 Poor

Nan Je

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Online on expedia they mentioned that an airport shuttle is available. However, when you call the hotel for the shuttle they tell you there is none. The rooms are outdated. The microwave in the room was very old. It was giving 1970s. The carpet in the lobby was stained and old. The staff had good service and were very nice to their guests.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities
Clean room
Stayed 1 night in Sep 2025

2/10 Terrible

Ryan

Stayed 4 nights in Oct 2025