Comfort Inn St. Louis - Westport Event Center

3.0 star property

Photo gallery for Comfort Inn St. Louis - Westport Event Center

Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Restaurant
Lobby sitting area
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
12031 Lackland Rd, Maryland Heights, MO, 63146
  • Place, Westport Plaza
    ‪2 min walk‬
  • Place, St. Louis Union Station
    ‪20 min drive‬
  • Place, Busch Stadium
    ‪21 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪11 min drive‬

Room options

Business Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Business Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Maryland Heights

With a stay at Comfort Inn St. Louis - Westport Event Center, you'll be centrally located in Maryland Heights, within a 15-minute drive of Hollywood Casino Amphitheatre and Ameristar Casino St. Charles. .This hotel is 12.7 mi (20.5 km) from St. Louis Zoo and 9.8 mi (15.8 km) from Washington University in St. Louis.

What's nearby

  • Westport Plaza - 2 min walk - 0.2 km
  • St. Louis Zoo - 15 min drive - 24.6 km
  • St. Louis Union Station - 20 min drive - 33.2 km
  • Busch Stadium - 21 min drive - 34.3 km
  • Gateway Arch - 22 min drive - 35.7 km

Getting around

  • Lambert East Terminal Station - 19 min drive
  • Kirkwood Station - 21 min drive
  • St. Louis Lambert Intl. Airport (STL) - 16 min drive

Restaurants

  • ‪Top Sushi - ‬3 min drive
  • ‪Westport Plaza - ‬13 min walk
  • ‪Circle K - ‬5 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪St. Louis Bread Company - ‬16 min walk

About this property

Comfort Inn St. Louis - Westport Event Center

Suburban hotel with free parking connected to the convention center in Maryland Heights
Comfort Inn St. Louis - Westport Event Center offers 170 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 170 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite from the grocery/convenience store serving guests of Comfort Inn St. Louis - Westport Event Center. A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Portable hoist available
  • Raised toilet seat (71 centimetre high)
  • Roll-in shower (91 centimetre wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from January 27 2026 to February 15 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a one-time cleaning fee of USD 150.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Comfort Inn Hotel Westport
Comfort Inn Westport
Comfort Inn Westport Hotel Maryland Heights
Comfort Inn Westport Saint Louis/Maryland Heights, MO
Comfort Inn St Louis Westport Hotel Maryland Heights
Comfort Inn St Louis Westport Hotel
Comfort Inn St Louis Westport Maryland Heights
Comfort Inn St Louis Westport

Comfort Inn St. Louis - Westport Event Center Reviews

Reviews

6.8
Rating 10 - Excellent. 263 out of 1002 reviews
Rating 8 - Good. 251 out of 1002 reviews
Rating 6 - Okay. 202 out of 1002 reviews
Rating 4 - Poor. 148 out of 1002 reviews
Rating 2 - Terrible. 138 out of 1002 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Tiffany

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches in the room. Room not up to par. We had to buy cleaner because the rooms were not clean. Wouldn’t recommend.
Stayed 5 nights in Oct 2025

2/10 Terrible

Andrew

room was bad. drain was clogged, water was boiling hot on the lowest setting, none of the outlets in our room worked well because the outlets were very loose.
Stayed 1 night in Oct 2025

4/10 Poor

Cliff

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bad smell in lobby, hallway, room,etc...needs updated
Stayed 1 night in Oct 2025

4/10 Poor

Nan Je

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Online on expedia they mentioned that an airport shuttle is available. However, when you call the hotel for the shuttle they tell you there is none. The rooms are outdated. The microwave in the room was very old. It was giving 1970s. The carpet in the lobby was stained and old. The staff had good service and were very nice to their guests.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities
Clean room
Stayed 1 night in Sep 2025

2/10 Terrible

Ryan

Stayed 4 nights in Oct 2025

2/10 Terrible

Clinton, Alexandria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Bed bugs, carpet stains, broken windows, running faucets, basically awful in every way except the friendly front desk person.
Stayed 1 night in Oct 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for the price
Stayed 1 night in Oct 2025

8/10 Good

Robin

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Gavin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Stacey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet throughout the whole place had horrible stains. That made the hotel look dirty and unkept.
Stayed 1 night in Oct 2025

2/10 Terrible

Terri

Business traveller
Horrible choice on my part. You should be ashamed and embarrassed to represent this hotel. Greasy carpet, phone didn’t work, remote didn’t work, toilet didn’t flush, shower curtain didn’t stay closed. . So tired when we got in, just didn’t feel like going anywhere else. I will tell everyone not to go there and will never book with you again. Had to shower before surgery, but still feel dirty.
Stayed 1 night in Oct 2025

6/10 Okay

sondra

Travelled with family
Liked: Cleanliness, staff & service
The first day was wonderful. The desk staff was extremely pleasant and all other staff was accommodating. The hot water failed during the second day, and I only found out when I was getting ready to take a shower, which didn’t happen. I had to wash up with cold water. It wasn’t fixed that night, nor the next day, which meant I was washing up in cold water again. The staff of the hotel said absolutely nothing about it, and I only found out that the entire hotel was affected after talking to another guest at checkout.
Stayed 2 nights in Oct 2025

2/10 Terrible

Angela

Liked: Staff & service
Disliked: Property conditions & facilities
Was told at check in there was no hot water, I said it was ok as long as I had hot water in the morning. He said I would. Had a medical appt at 830am and there was no hot water to shower
Stayed 1 night in Oct 2025

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities
My bf and I have stayed here many times and we will continue to stay here if we are in the area! The staff are all top notch, and completely friendly and welcoming. The young man at the front desk named James, is really great!! He’s always helpful and a really friendly guy… Overall, the affordability, cleanliness and quality staff are what we appreciate here — and why we keep coming back!!!
Stayed 2 nights in Oct 2025

2/10 Terrible

Danielle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was horrible. There were bugs and blood stains on the floors. The fridge had brown spots inside it. There were people outside smoking and the front desk person was outside when we pulled up. The place was horrible.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ruben, Indianapolis

Stayed 1 night in Oct 2025

6/10 Okay

Corina

Travelled with family
Disliked: Amenities
Didnt like having to wait to get cheched in for 10 min. No one behind counter. Curtains was torn and falling off rod. Breakfast was good . Pool was closed.
Stayed 1 night in Oct 2025

6/10 Okay

Tamyia

Stayed 1 night in Oct 2025

2/10 Terrible

Kiara

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Debbie

Stayed 1 night in Sep 2025

10/10 Excellent

Larisa

Liked: Cleanliness, amenities
Excellent customer service from the young man who works from 2-10 pm!!
Stayed 1 night in Sep 2025

6/10 Okay

Michael

No breakfast at all!
Stayed 3 nights in Sep 2025

10/10 Excellent

Nickolas

Travelled with group
Liked: Staff & service, amenities
Staff are very nice and honest
Stayed 1 night in Sep 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025