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Comfort Inn St. Louis - Westport Event Center

3.0 star property

Photo gallery for Comfort Inn St. Louis - Westport Event Center

Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Lobby sitting area
Property amenity

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

View map
12031 Lackland Rd, Maryland Heights, MO, 63146
  • Place, Westport Plaza
    ‪5 min walk‬
  • Place, Hollywood Casino Amphitheatre
    ‪8 min drive‬
  • Place, Hollywood Casino
    ‪10 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪11 min drive‬

Room options

View all photos for Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Best Western Plus St. Louis West-Westport
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,012 reviews
The price is NZ$175
includes taxes & fees
17 Nov - 18 Nov
Best Western Plus St. Louis West-Westport

About the area

Maryland Heights

With a stay at Comfort Inn St. Louis - Westport Event Center, you'll be centrally located in Maryland Heights, within a 15-minute drive of Hollywood Casino Amphitheatre and Ameristar Casino St. Charles. .This hotel is 9.8 mi (15.8 km) from Washington University in St. Louis and 12.7 mi (20.5 km) from St. Louis Zoo.

What's nearby

  • Westport Plaza - 5 min walk - 0.4 km
  • Lou Fusz Soccer Complex - 5 min drive - 6.9 km
  • Hollywood Casino Amphitheatre - 8 min drive - 9.7 km
  • Hollywood Casino - 10 min drive - 10.8 km
  • Ameristar Casino St. Charles - 12 min drive - 14.4 km

Getting around

  • Lambert East Terminal Station - 19 min drive
  • Kirkwood Station - 21 min drive
  • St. Louis Lambert Intl. Airport (STL) - 16 min drive

Restaurants

  • ‪Westport Plaza - ‬13 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪St. Louis Bread Company - ‬16 min walk
  • ‪Circle K - ‬5 min walk
  • ‪Westport Social - ‬16 min walk

About this property

Comfort Inn St. Louis - Westport Event Center

Pet-friendly hotel with free breakfast connected to the convention center in Maryland Heights
Comfort Inn St. Louis - Westport Event Center offers 170 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Maryland Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 170 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite from the grocery/convenience store serving guests of Comfort Inn St. Louis - Westport Event Center. A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Portable hoist available
  • Raised toilet seat (71 centimetre high)
  • Roll-in shower (91 centimetre wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a one-time cleaning fee of USD 150.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Comfort Inn Hotel Westport
Comfort Inn Westport
Comfort Inn Westport Hotel Maryland Heights
Comfort Inn Westport Saint Louis/Maryland Heights, MO
Comfort Inn St Louis Westport Hotel Maryland Heights
Comfort Inn St Louis Westport Hotel
Comfort Inn St Louis Westport Maryland Heights
Comfort Inn St Louis Westport

Comfort Inn St. Louis - Westport Event Center Reviews

Reviews

6.8
Rating 10 - Excellent. 266 out of 1004 reviews
Rating 8 - Good. 257 out of 1004 reviews
Rating 6 - Okay. 198 out of 1004 reviews
Rating 4 - Poor. 149 out of 1004 reviews
Rating 2 - Terrible. 134 out of 1004 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

jennifer

Disliked: Cleanliness

Bugs

Roaches. One fell out of the lamp when i turned it on. Checked beds to verify not bed bugs and bed and linens seemed really clean. Next morning found the bigger bug crwling on the wall. Carpet old. I had some sort of reaction with a rash but i was the only one. Would not recommend. I know people can say that bugs come with the person. I assure you that is not the case and as soon as we got off the elevator we already had concerns. Carpet very stained in hallways. Smelly. Hair dryer in our bathroom still had hair on it from last guest.
Stayed 1 night in Jul 2025

2/10 Terrible

Darlene

Stayed 3 nights in Jul 2025

6/10 Okay

Victoria

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient to highway.
Stayed 1 night in Jul 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice and professional, very welcoming even at 2:00am after we had a long day of delayed flights. Hallway carpets looked liked they could use a good cleaning. Beds comfy. Breakfast was a nice variety of food and good
Stayed 1 night in Jul 2025

2/10 Terrible

BreAnna

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We drove 10 hours and chose this hotel because of its relative closeness to the National Archives. Unfortunately, upon check in there was mold all over our room, including behind the wallpaper. This was causing the wallpaper to bubble and peel. There were also some very suspicious red stains all over the carpet. The curtains were also disgusting. We could never figure out how to get the hot water to work either. Also the overall atmosphere of the hotel made us feel very very unsafe. We were highly disappointed and ended up checking out a day early. Staff did very little to help us. They refunded us for the night we didn't stay (originally was supposed to stay for 2 nights). However, they didn't offer to refund any of the amount that we spent for the horrible experience. My family and I have traveled a lot and Comfort Inn is usually pretty reliable but this has to be one of the worst hotels we have ever stayed in.
Stayed 2 nights in Jul 2025

8/10 Good

Jacquelyn

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quiet. Nice television. Not very far from restaraunts. Could have used some hooks or towel racks in the bathroom. Breakfast was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Dillon

Stayed 1 night in Jul 2025

2/10 Terrible

Pamela

Liked: Staff & service
Disliked: Property conditions & facilities
The front desk worker was great! The room smelled very strong of marijuana. One of the curtains was missing on one side. When you walk in the side door you get rusty water dripped on you from the ac above.
Stayed 1 night in Jul 2025

2/10 Terrible

Taylor

Disliked: Staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude
Stayed 3 nights in Jul 2025

10/10 Excellent

Tamalyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
James the front desk assistant was so helpful and kind. The staff were very kind. Beautiful area and great rooms. I give them 10/10!!! Thanks for a great stay.
Stayed 1 night in Jul 2025

4/10 Poor

Michelle

Disliked: Cleanliness, property conditions & facilities

Not too great

Upon arriving, I was made to pay extra even though I paid the higher amount on the app. I saw a bug in my room when I first arrived and when I brought it to staff's attention the offered to switch my room but that type of bug a "room switch" wouldn't matter. The curtains were noticeably dirty. The mattress was stained and the furniture was missing pieces as well as the remote. Also there are no USB ports for your phone to charge.
Stained Mattress
Dirty curtains
A small "brown bug"
Stayed 1 night in Jul 2025

10/10 Excellent

Taylor K

Stayed 2 nights in Jul 2025

10/10 Excellent

RON

Stayed 2 nights in Jun 2025

6/10 Okay

Josh

Stayed 1 night in Jul 2025

8/10 Good

Hunter

Travelled with partner
Liked: Amenities
Our stay was pretty average. It seems to be an older building so there is some wear and tear.
Stayed 2 nights in Jul 2025

4/10 Poor

Telly, midlothian

Travelled with family
Disliked: Amenities, property conditions & facilities
there were missing ceiling panels in lobby, no hot water for showers, no lights in the elevator. very bad experience
Stayed 4 nights in Jul 2025

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ice, clean, convenient

The motel itself was very nice, clean, inviting. Staff was pleasant. The shower pull was missing so we pulled my hand and could only get it to go halfway, meaning half water goes to shower head half goes to the tub faucet. No reason to bring attention to it, as I’m sure whoever cleans the tub would have noticed.
Stayed 2 nights in Jul 2025

4/10 Poor

Dennis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was fine but the channel controls are worthless. Am handicapped. Got back at 9:30pm. Had to park quarter mile in the back and walk. Dozens of partiers wandering around. . Not causing trouble but crowding out parking for people who pay for a room. Staff was good. I had to wait an hour for a luggage cart. Went to my room. Checked for cart. Got my stuff out of my car an hour after I checked in. Comfort Inn are usually the best and I will stay at Comfort again but not this one.
Stayed 1 night in Jul 2025

6/10 Okay

Doris

Business traveller

Ok

I stayed 4 nights and our room wasn’t clean one night. The breakfast was nice each morning.
Stayed 4 nights in Jul 2025

2/10 Terrible

Joanna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk was polite when we checked in but after our complaint about ants and dead bugs in the AC unit, front desk personnel ignored me while I was standing in front of the desk trying to verify if my refund was complete. I'm not sure why the cold shoulder when they sent their staff up to our room to verify the complaint.
Stayed 1 night in Jul 2025

8/10 Good

Rachelle

Stayed 1 night in Jul 2025

4/10 Poor

Sheila

Stayed 2 nights in Jul 2025

2/10 Terrible

Brenda

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The only good things about this property were the breakfast and a couple of the front desk staff. The room was filthy and disgusting. Room service was nonexistent. Our broken hotel window was taped with scotch tape. The floor was damp with threadbare carpet in several places. Room smelled dirty. The bathtub backed up water when you showered. Ants in the room. People smoking weed in plain view in the gazebo right in front of the hotel. And to top everything off, the ceiling in the lobby started gushing water out when we were in the lobby, and a few minutes later ceiling tiles started crashing everywhere. Very scary. Another family member's room had used food bags left in their room for when they checked in. It was creepy, dirty and disgusting. Not likely to use this site again.
Stayed 3 nights in Jul 2025