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Red Roof Inn St Louis - Westport/ Maryland Heights

2.0 star property

Photo gallery for Red Roof Inn St Louis - Westport/ Maryland Heights

Exterior
Lobby
Lobby
Superior Room, 1 King Bed (Smoke Free)
Lobby

Reviews

5.4 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
11837 Lackland Rd, Maryland Heights, MO, 63146
  • Westport Plaza
    ‪9 min walk‬
  • Hollywood Casino Amphitheatre
    ‪9 min drive‬
  • Ameristar Casino St. Charles
    ‪12 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Deluxe Room, 2 Double Beds (Smoke Free)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Smoke Free)

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Queen Bed (Smoke Free)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Smoke Free)

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed (Smoke Free)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Smoke Free)

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Standard Room, 2 Double Beds (Smoke Free)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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  • Parking included
  • Free WiFi
2.3 out of 5, (1009)
The price is NZ$134
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includes taxes & fees
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About the area

Maryland Heights

With a stay at Red Roof Inn St Louis - Westport/ Maryland Heights in Maryland Heights, you'll be a 1-minute drive from Westport Plaza and 9 minutes from Hollywood Casino Amphitheatre. .This hotel is 12.2 mi (19.7 km) from St. Louis Zoo and 9.3 mi (14.9 km) from Washington University in St. Louis.

What's nearby

  • Westport Plaza - 9 min walk - 0.8 km
  • Hollywood Casino Amphitheatre - 9 min drive - 10.4 km
  • Hollywood Casino - 10 min drive - 11.5 km
  • Ameristar Casino St. Charles - 12 min drive - 14.0 km
  • Washington University in St. Louis - 16 min drive - 16.4 km

Getting around

  • Lambert Main Terminal Station - 14 min drive
  • Kirkwood Station - 16 min drive
  • St. Louis Lambert Intl. Airport (STL) - 12 min drive

Restaurants

  • ‪Westport Plaza - ‬17 min walk
  • ‪St Louis Bread Company - ‬19 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Taco Bell - ‬3 min drive

About this property

Red Roof Inn St Louis - Westport/ Maryland Heights

Hotel with free parking, near Westport Plaza
Red Roof Inn St Louis - Westport/ Maryland Heights offers 158 accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. Flat-screen televisions come with premium cable channels.

This Maryland Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Stay in one of 158 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include blackout drapes/curtains, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn St Louis Westport
Red Roof Inn St Motel Westport Louis
Red Roof Inn St Louis Westport Motel Maryland Heights
Red Roof Inn St Louis Westport Motel
Red Roof Inn St Louis Westport Maryland Heights
Red Roof Inn St Louis Westport
Red Roof Inn St Louis - Westport/ Maryland Heights Hotel

Red Roof Inn St Louis - Westport/ Maryland Heights Reviews

Reviews

5.4
Rating 10 - Excellent. 120 out of 1001 reviews
Rating 8 - Good. 183 out of 1001 reviews
Rating 6 - Okay. 221 out of 1001 reviews
Rating 4 - Poor. 164 out of 1001 reviews
Rating 2 - Terrible. 313 out of 1001 reviews

5.2/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Brent

Disliked: Cleanliness, property conditions & facilities
This is my second stay at this property and both rooms stunk like wet dog.
Stayed 5 nights in Mar 2025

6/10 Okay

Rachel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

No bath tub, no window opening

They didn't have one of the basic things: a plug for a bathtub that needed one. When I asked at the front desk, she seemed puzzled by the very idea. I suppose most people do it as a shower, but having a tub bath is a major thing I want from a hotel. I had to jerry-rig a plastic bag. So if you want to come here and take a tub bath, be sure to bring a plug with you. The windows don't open. Again, to me, when it's pretty weather, having proper ventilation is needed for both comfort and health. I wish hotels.com would give forewarning about those places where the windows don't open. It's a deal-breaker for me. At those times of year when the weather allows for it, I'd want to go only to those places (still in the majority) that do allow for open windows. The room smelled badly enough that I wondered if I had been put in a smoking room.
Stayed 2 nights in Mar 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
I checked in didnt recieve the internet password as well as the toilet leaking out the bottom and all they did was give us towels to soak up the water and it consiantly smelled like week and never got refunded my deposit
Stayed 2 nights in Mar 2025

2/10 Terrible

Zusan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can’t even explain cops all nite people doing drugs and screaming all nite room very very nasty beds not even clean . Sheets in room with body fluids very bad area also
Stayed 1 night in Feb 2025

2/10 Terrible

Johanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy, dangerous, and no heat

Toilets had fecal matter on them, the bed and pillows were covered in brown stains, and the door barely locked. There's homeless people everywhere, who leave their liquor bottles strewed all over the hotel property. What was most unacceptable was the fact that the heater was broken. It was one degree at 4:00AM and I was bundled in a jacket, gloves, and socks just so I didn't become hypothermic.
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and clean beds, quick check in, will come back again in the future
Stayed 1 night in Jan 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Asking, demanding a full refund. Horrible experien

Smelled of smoke, burnt comforter & sheets, neighbors separated by adjoining flimsy door, loud & up all night, I simply didn’t sleep, & then, to top it off, decided to leave early & NO hot water. I had a meeting this morning and could not shower. I booked another room on my own, & begged for an early check in to shower. Unreal. Horrible experience. And I’d like to look into a refund.
Stayed 1 night in Jan 2025

6/10 Okay

Lakisha

Stayed 1 night in Dec 2024

2/10 Terrible

Tempest

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Urgent

I stayed the one morning out of the two day reservation. I wasn't comfortable at all and i have yet to receive my refund as stated by the hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Nichele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Nov 2024

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches
Stayed 4 nights in Oct 2024

2/10 Terrible

Kim

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were roaches & they never gave me my deposit. Their pet policy isn’t accurate says pets stay free but made me pay extra 85$ for 3 nights with pets I have documentation of the roaches
Stayed 1 night in Oct 2024

6/10 Okay

Julie, Blaine

Travelled with pets
Disliked: Amenities, property conditions & facilities
The room was pretty rough looking and could use a fresh paint job. The shower head was amazing however - great water flow and lots of hot water! Also, I was traveling with a pet and appreciated the $0 pet fee, which was great. One frustration I did have was with the television. The channels did not match the guide provided and it was very difficult to find channels I wanted to watch (CBS mainly, for football on Sunday). Overall, and okay stay for the price. Bed was comfy, bedding was clean and comfortable, AC worked fine.
Stayed 1 night in Oct 2024

2/10 Terrible

TIMOTHY

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had bugs like Roches
Stayed 3 nights in Oct 2024

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Ricky

Liked: Cleanliness
Disliked: Staff & service, amenities
Ok
Stayed 1 night in Oct 2024

2/10 Terrible

Carter

Travelled with family and small children, Business traveller, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms smell terrible
Stayed 3 nights in Sep 2024

4/10 Poor

Kristopher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I honestly wasn’t expecting top tier accommodations. Last minute choice due to unforeseen circumstances. So for the price, I didn’t expect much. The front desk associates were extremely kind. The building and rooms are just old and run down. All linen on the bed was old and stained. The shower was extremely dirty. The property owners should just sell and move on.
Stayed 1 night in Oct 2024

2/10 Terrible

Jeffrey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Floors were dirty. Bed broken.
Stayed 2 nights in Sep 2024

4/10 Poor

bryce, macomb

Disliked: Cleanliness, property conditions & facilities
The latch on my door of room 113 is broken in two places, and the deadbolt does not close properly. The toilet paper was nearly gone, with no extras. Sink doesn’t drain properly - took over ten minutes to drain. Final straw was the bug crawling across my pillow.
Stayed 1 night in Sep 2024

4/10 Poor

Nick

Disliked: Cleanliness, amenities, property conditions & facilities
Upon staying for 9 days for a business trip. 6/9 days I had reported to Front Desk Staff that Housekeeping is NOT doing their Job. Why Service a Room or Any? If you're NOT going to replace face towels for Guest to wash Face/ Body. & still leave the Bathtub & Sink Dirty from the day before consistently. Bad Experience/ Stay. Moved to a Different/ New room on the last night & found Mold spots on the ceiling above the bathtub.
Stayed 1 night in Sep 2024

2/10 Terrible

Billie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was filthy, roaches, cigarette burns in bedding, ceiling falling in , horrible. Didnt stay after seeing room conditions
Stayed 1 night in Sep 2024

4/10 Poor

jake

Disliked: Cleanliness, staff & service, property conditions & facilities
Gross
Stayed 1 night in Sep 2024