2/10 Terrible
Zackarie
4 Aug 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a joke!!! And they have roaches
Our stay was absolutely horrible, the whole time we were there we couldn’t use our toilet due to it being stopped up also the shower was draining slow so by the time you got done you were standing in water up to your ankles, we let them know not long after we checked in that it was having problems said they would have the maintenance guy come up and fix it. We left and come back later, they said it was fixed, it was not, it was flushing better but took awhile to go down, I let them know a 2nd time that it was stopped up. So they had the maintenance guy go up again, this time he apparently pulled the toilet and found Qtips in it. Got back later that night and it was working fine, probably due to him having to shopvac it out so there was room for water in the drain pipe. Woke up the next morning to use the bathroom, again it was backing up, the shower was never fixed. Let them know a 3rd time it was messed up and they said the maintenance man would go up again, I asked to be moved if it wasnt fixed this time and she said she would figure something out for us to be moved, got back later after being out to take a break in our room and what do ya know the guy was never there and was still messed up, asked to be moved and was told they couldn’t until he looked at it for the 3rd time, got back that night and couldn’t even use the bathroom was gonna call from our room but guess what THE PHONE DIDNT WORK EITHER. But as you can imagine still had to pay full price for that sh#thole!
Zackarie
Stayed 2 nights in Aug 2025