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The Pink Palm Hotel - Adults Only

3.0 star property

Photo gallery for The Pink Palm Hotel - Adults Only

Terrace/patio
Creator video - submitted by Travel with Ana Pao
View from property
Garden view
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
2114 Crystal Gade, St. Thomas, St Thomas, 00802
  • Place, St. Thomas Synagogue
    ‪1 min walk‬
  • Place, 99 Steps
    ‪3 min walk‬
  • Place, Blackbeard's Castle
    ‪5 min walk‬
  • Airport, St. Thomas (STT-Cyril E. King)
    ‪9 min drive‬

Room options

Deluxe Suite

8.8 out of 10
Excellent
(10 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Grand Room

9.6 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room

9.8 out of 10
Exceptional
(18 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Basic Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Luxury Room, Terrace, Harbour View

  • Harbor view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Luxury Room

  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Charlotte Amalie

When you stay at The Pink Palm Hotel - Adults Only in St. Thomas, you'll be in the historical district, within a 10-minute drive of Bolongo Bay and Magens Bay Beach. .This spa hotel is 8.6 mi (13.8 km) from Sapphire Beach and 16.1 mi (25.9 km) from Trunk Bay.

What's nearby

  • St. Thomas Synagogue - 1 min walk - 0.2 km
  • 99 Steps - 3 min walk - 0.3 km
  • Virgin Islands Legislature Building - 4 min walk - 0.4 km
  • Fort Christian - 4 min walk - 0.4 km
  • Blackbeard's Castle - 5 min walk - 0.4 km

Getting around

  • St. Thomas (SPB-St. Thomas Seaplane Base) - 2 min drive

Restaurants

  • ‪Green House Bar & Restaurant - ‬5 min walk
  • ‪Taphus Beer House - ‬2 min walk
  • ‪Pizza Hut - ‬6 min walk
  • ‪Virgilio's - ‬3 min walk
  • ‪Ideal Restaurant - ‬9 min walk

About this property

The Pink Palm Hotel - Adults Only

The Pink Palm Hotel - Adults Only offers 28 air-conditioned accommodations with safes and bathrobes. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include showers with rainfall showerheads, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
An outdoor pool and a hot tub are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Pink Palm. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is open daily.
Make yourself at home in one of the 28 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include safes and a turndown service, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a hot tub.
Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.
The front desk is staffed during limited hours.
A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Couples/private dining

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Dock
  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 110 per pet, per stay
Welcoming dogs only
1 total (up to 70 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125 per accommodation, per stay
  • Resort fee: USD 50 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Partner property pool access
  • Pool access
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 110 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

The Pink Palm Hotel
The Pink Palm St Thomas
The Pink Palm Hotel - Adults Only Hotel
The Pink Palm Hotel - Adults Only St. Thomas
The Pink Palm Hotel - Adults Only Hotel St. Thomas

The Pink Palm Hotel - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 265 out of 382 reviews
Rating 8 - Good. 62 out of 382 reviews
Rating 6 - Okay. 32 out of 382 reviews
Rating 4 - Poor. 15 out of 382 reviews
Rating 2 - Terrible. 8 out of 382 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Hands down the best hotel and staff we have ever experienced. The view was amazing. The staff was so helpful and nice. The food was delicious. The drinks were top-notch. We could not have asked for a better place to say.
Stayed 2 nights in Dec 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my best friend stayed for my birthday. We had a great time. Staff was very nice. Thank you for everything.
Stayed 3 nights in Aug 2025

10/10 Excellent

Amar

Liked: Cleanliness, staff & service, amenities
Beautiful facility, great location, excellent rooms and outstanding service. Excellent view of the bay. The perfect getaway and a short walk to historic downtown. Brent the owner gave us a personal account of the history of the hotel Strongly recommend for a romantic stay or a group vacation
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great hotel— follow the Pubk Signs and call hotel when you’re close
Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We moved from a different location to the a pink Palm. Could not be happier with the choice. The spot was amazing, great little pool and hot tub, great staff, rooms were absolutely awesome. The whole vibe in this posh little place was perfect.
Stayed 5 nights in Nov 2025

10/10 Excellent

Arielle

Stayed 4 nights in Nov 2025

10/10 Excellent

Yasemin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Nov 2025

4/10 Poor

Terene

Disliked: Staff & service
Not impressed
Stayed 1 night in Nov 2025

10/10 Excellent

Erik

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Keithroy

Liked: Cleanliness, staff & service, property conditions & facilities
Truly a hidden gem
Stayed 1 night in Sep 2025

6/10 Okay

Carlo

Liked: Cleanliness, property conditions & facilities

Too many stairs

Stayed 1 night in Sep 2025

6/10 Okay

Alexandro

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Problem with services after hour

One night I sleep in the car because the hotel key dont work and nobody's answered the phone.
Stayed 3 nights in Sep 2025

10/10 Excellent

melvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The uniqueness of each room, food was fantastic
Stayed 4 nights in Sep 2025

10/10 Excellent

Imarogbe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

island guy from Atlanta

Fabulous stay at Pink Palm. The food is exceptional, 5 star restaurant no question. Location is perfect 2 walking blocks from Downtown shopping district, 4 blocks from waterfront. The room is boutique and clean the surroundings are like Panamanian . Trust me on this one.
Stayed 4 nights in Sep 2025

10/10 Excellent

ANDREW

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Staff couldn't have been any better. Made us feel like we were at home.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mikhail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a very cool place! do not hesitate, just book! quiet, as if you do not have neighbors! the room is beyond praise, very beautiful design! the hotel grounds are incredible! delicious food! the staff is very cool! we forgot the keys to our personal car in the room and flew away! the guys sent them to us for free by mail! and we live in Florida! cool!
Stayed 3 nights in Sep 2025

10/10 Excellent

Connor

Stayed 1 night in Aug 2025

10/10 Excellent

Menachem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and safe
Stayed 1 night in Aug 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come back!

This is THE cutest boutique hotel. Such good vibes. Front desk staff was friendly and helpful. Bartenders were a lot of fun. The room was spacious and well-appointed.
Stayed 3 nights in Aug 2025

10/10 Excellent

JESSICA, AGUADA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTYFUL
Stayed 1 night in Aug 2025

10/10 Excellent

Aaliah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Aug 2025

10/10 Excellent

adriane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

We loved our stay, the place is beautiful!! (Once we found it!) I dont feel like it was easy to find. But besides that, amazing! The view from the Pink Palm is nothing short of amazing!! I will warn ⚠️ anyone considering a stay at the Pink Palm.. if you have knee or leg problems, COPD or any sort of breathing, walking or driving issues... Consider staying elsewhere. There are ALOT of steps in the complex. The hills around the complex are very steep and driving to the hotel and the available parking can be quite daunting. (To say the very least)
Stayed 4 nights in Aug 2025

10/10 Excellent

Kim

Stayed 1 night in Aug 2025

10/10 Excellent

Shaun

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazon food staff much stay love it we will be back 😋
Stayed 3 nights in Aug 2025

2/10 Terrible

Chunlai

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here on Saturday, August 16, 2025, when Hurricane Erin had just hit Category 5 and shut down all flights out of St. Thomas, USVI. After our flight was canceled, we booked this hotel, which—like every other option available—only listed rooms for two adults. When we arrived, the front desk clerk flat-out refused to check us in because our children were with us. She also rejected our compromise of letting the kids (both are adults) sleep in the room while we stay in the car. Her only “solution”? Pay an extra $1,000 for another room. In disbelief and anger, I booked a different hotel on the spot for myself and my son. Only then did she finally hand my wife and daughter the room keys—but with the outrageous condition that my son and I could not visit them during their stay. That meant we had to leave in total darkness, in the middle of heavy rain and strong winds, and drive up into the mountains to reach our other hotel. It was terrifying and reckless on the hotel’s part. A note about driving to this hotel is a nightmare—the entrance is at the end of a narrow mountain road with no way to turn around. You have to back in with absolute precision or risk hitting another car. And after all of that, the room conditions themselves were bad. This was by far the most horrifying hotel experience of my life. Families—especially in an emergency—should avoid this place at all costs.
Stayed 2 nights in Aug 2025