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Swan Inn, Heathrow Airport

2.0 star property

Photo gallery for Swan Inn, Heathrow Airport

Dining
Free self-parking
Exterior
Lobby sitting area
Billiards

Reviews

3.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

View map
16 High Street, Staines, England, TW19 7JS
  • Place, Bedfont Lakes Country Park
    ‪5 min drive‬
  • Place, Windsor Castle
    ‪14 min drive‬
  • Place, LEGOLAND® Windsor
    ‪17 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪11 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed (Shared)

1 bedroom, soundproofing, iron/ironing board, bed sheets

Standard Single Room, 1 Single Bed (Shared)

  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

1 bedroom, soundproofing, iron/ironing board, bed sheets

Standard Double Room, 1 Double Bed

  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds (Shared)

1 bedroom, soundproofing, iron/ironing board, bed sheets

Standard Twin Room, 2 Single Beds (Shared)

  • 7 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds

1 bedroom, soundproofing, iron/ironing board, bed sheets

Standard Triple Room, Multiple Beds

  • 9 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed (Shared)

1 bedroom, soundproofing, iron/ironing board, bed sheets

Standard Double Room, 1 Double Bed (Shared)

  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Staines

With a stay at Swan Inn, Heathrow Airport in Staines (Stanwell), you'll be within a 15-minute drive of Windsor Castle and Thames River. .This inn is 11.7 mi (18.8 km) from LEGOLAND® Windsor and 16.4 mi (26.4 km) from Wembley Stadium.
View more Inns in StainesOpens in a new window

What's nearby

  • Bedfont Lakes Country Park - 5 min drive - 4.0 km
  • Windsor Castle - 14 min drive - 14.3 km
  • LEGOLAND® Windsor - 17 min drive - 20.9 km
  • Warner Bros. Studio Tour London - 30 min drive - 39.1 km
  • Hyde Park - 39 min drive - 37.2 km

Getting around

  • Ashford Station - 4 min drive
  • Heathrow Terminal 4 Underground Station - 4 min drive
  • Heathrow Airport (LHR) - 16 min drive

Restaurants

  • ‪Gordon Ramsay Plane Food - ‬5 min drive
  • ‪Wagamama - ‬6 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Costa Coffee - ‬5 min drive
  • ‪Pret A Manger - ‬6 min drive

About this property

Swan Inn, Heathrow Airport

Inn in Staines with a restaurant and a bar
Swan Inn, Heathrow Airport offers 11 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is provided daily.
Stay in one of 11 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
You can enjoy a meal at Mr.Singh's Kitchen serving the guests of Swan Inn, Heathrow Airport, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge.
The front desk is staffed during limited hours. Free self parking is available onsite.
Mr.Singh's Kitchen - Onsite family restaurant.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mr.Singh's Kitchen

Things to do

  • Library

Family friendly

  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board
  • Living room
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 11 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Swan Inn B&B Staines
Swan Inn B&B
Swan Staines
OYO Swan Inn
The Swan Inn
The Swan Inn B B
OYO Swan Inn Heathrow Airport
Swan Inn, Heathrow Airport Inn
Swan Inn, Heathrow Airport Staines
Swan Inn, Heathrow Airport Inn Staines

Swan Inn, Heathrow Airport Reviews

Reviews

3.6
Rating 10 - Excellent. 14 out of 194 reviews
Rating 8 - Good. 10 out of 194 reviews
Rating 6 - Okay. 12 out of 194 reviews
Rating 4 - Poor. 31 out of 194 reviews
Rating 2 - Terrible. 127 out of 194 reviews

3.4/10

Cleanliness

4.2/10

Staff & service

3.4/10

Amenities

3.4/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

2/10 Terrible

anthony

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was planning to stay two nights, but stayed one because it was so terrible.
Filthy stained pillow.
Stayed 2 nights in Sep 2025

2/10 Terrible

Carley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

NO NO NO NO NOT, EVER!

Please do NOT ever consider sleeping at this place. It is complelety unsanitary, this meaning dirty stained sheets, pillows and duvet covering a body fluid, infested, filth ridden mattress underneath. Shared bathroom for 11 separate rooms on the upstairs of a Public House, The Swan. We walked in and was instantly made very welcomed by the handful of locals. We check the room and realised instantly that being paid a million pounds wouldnt be enough to stay here!! The locals downstairs however are the most kindest, caring, funny people I have ever met. A local couple, in the pub allowed us to stay at their house with them for our 2 day stay and we will be friend's for life. DO NOT BOOK TO STAY HERE, CALL IN FOR A BEER BUT DONT EVER CHECK IN.
Stayed 1 night in Sep 2025

2/10 Terrible

Laurence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

The room did not even have a wash basin which was outside in a communal area which also provided access to the separate toilet and shower. The electric fan heater in the room didn’t work so it was cold. They didn’t serve breakfast so I had to find somewhere else.
Stayed 1 night in Sep 2025

2/10 Terrible

Chad

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

If you are desperate...

Only redeeming quality of the property was the proximity to the airport, and the lovely village. Damage to the ceiling above one bed, looked like it could fall through any time. Stains on the bedsheets, and on wall. Shared bathroom did not have a working sink in the toilet, had to use the sink out in the communal area (tap was loose). Inside room, the windowsill had damage and peeling paint. Electrical socket was broken and a safety hazard. Door lock system looked nice and modern, but wouldn't stand up to more than a heavy push. Even for a budget stay, this was worse than expected. Couldn't stay, and left to find another property last minute. Would appreciate a refund, probably left it cleaner than when we arrived, as we wiped down the handles...
Stayed 1 night in Sep 2025

2/10 Terrible

Caroline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible It’s not a hotel it’s a brotel it’s so disgusting.
Stayed 1 night in Sep 2025

2/10 Terrible

Gareth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Kenny

Disliked: Cleanliness, staff & service, property conditions & facilities
We booked one of our staff for 19 nights, on the first night he was shocked at the condition of the property. The walls were dirty and the door was covered in greasy hand marks. We requested he was moved to another room and the manager confirmed that the room was not that bad. In essence the room was disgusting and he left. The hotel has refused to refund the remaining 18 days and we are currently in discussions to get a full refund. Expedia has been useless in responding to our requests although we sent photos showing the condition of the room. I would not recommend Expedia to anyone and have contacted a solicitor who will now proceed to recoup our money. This hotel is still on the website and I wouldn’t put my dog in there.
Stayed 19 nights in Aug 2025

2/10 Terrible

Rachel

Bedding was dirty . Room was dirty .
Stayed 1 night in Aug 2025

2/10 Terrible

Kate

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My review is like so many others. The room was dirty with a cracked and stained ceiling above one bed. The bedding was dirty, with mould stains on one pillowcase. The bathroom was disgusting, with dirt and mould in the shower, a loose toilet seat and a broken tap with no handle. The carpets in the hallway were covered in dirt. In the “garden” the ash trays were full. There was nothing clean. We arrived at around 9 to find our booking had not been received (again mirroring the experience of others), and the professional host (as described in the Expedia entry) was not in a fit state to welcome guests. Very worryingly, in this family room there was a damaged plug directly over the double bed; this was lose and hanging off the wall with a missing chunk of plastic leaving a hole just right for small fingers to find their way into. Some reviews suggest this hotel is “ok for the price”. I do not agree. Basic I accept; unclean and unsafe I do not. We were booked in for two nights and left after one. Would had left sooner had there been somewhere else to go. I am disappointed that a place with so many issues is listed with no apparent vetting.
Stayed 2 nights in Jul 2025

6/10 Okay

stephen

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Sajid

I did not get to stay I could get in I had to book another hotel I want a refund
Stayed 1 night in Jul 2025

2/10 Terrible

waqar

Disliked: Cleanliness, amenities, property conditions & facilities
Issue with booking which was not the hotels fault . I was led to my room and the worker apologied as soon as he opened the door to show me in. The room was filthy, beer bottles and rubbish were everywhere. Bed was filthy and stains. I’ve seen prison rooms in better state. The photos are outdated and the room is at the standard of a hostel at best.
Stayed 1 night in Jul 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t use the airport as attraction to advertise because it is not close to airport at all.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Douglas

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I got to this venue and there was no one to welcome me . By chance one tenant let me in. The room was the worst room ever I rung the recommended mobile 9 times and no one ever answered it
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Andrew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

You get what you pay for

The staff were pleasant. The room adequate. It was just two single beds and a chest of drawers, which were broken! There was a tv, but we never tried it. There is a shared bathroom area for all rooms. The toilet room was okay but the basin didn't work and there was no toilet paper. The shower room was disgusting. There was a toilet with a broken seat and still no toilet paper. The shower was so dirty, ran slowly and was cold. No thank you! We just needed somewhere cheap for an overnight stay. I guess they are right when they say you get what you pay for. It was a really cheap night £46 for a twin room. I got what I expected for the money. I've tried to be as fair with my review but it was hard to justify scoring higher based on the state of the place.
Stayed 1 night in Jun 2025

2/10 Terrible

Joshua

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I felt itchy immediately staying here. My arms have broken out in rashes from shoulder to wrist. Will never stay here again TV didn’t work and there was no water pressure from taps. 0 stars if I could
Stayed 2 nights in Jun 2025

6/10 Okay

ivan

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
It was what I expected for the price
Stayed 1 night in Jun 2025

2/10 Terrible

Ian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bedsheets were dirty pillows were dirty disgusting dirty floors had to pay again when I got there for some reason. Avoid at all cost
Stayed 1 night in Jun 2025

6/10 Okay

Linus, Stoke on Trent

Travelled with group
Disliked: Cleanliness
Very wonderful and welcoming staff. Shared toilets/bathroom, hygiene below bar,
Stayed 1 night in May 2025

2/10 Terrible

Zak

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Dont even bother

Awful. Girl behind the bar was nice but had to keep calling someone to find out what room i was in. Shared bathroom this was not advertised as such. I didnt even stay here i booked somewhere else.
Stayed 2 nights in May 2025

10/10 Excellent

Kayla

Stayed 2 nights in May 2025

6/10 Okay

Paula

Travelled with family
They were helpful in getting us a new room when our plans changed last minute and we showed up with an extra person.
Stayed 1 night in May 2025

2/10 Terrible

Marika

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I never leave bad reviews but sorry this place even for the price was very average. Room was tiny sheets were old and stained, walls are paper thin. It did the job for the night but I wouldn’t stay there again.
Stayed 1 night in May 2025