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Hôtel Reisen in The Unbound Collection by Hyatt

5.0 star property

Photo gallery for Hôtel Reisen in The Unbound Collection by Hyatt

Hot stone massages, Swedish massages, sports massages, facials
Stockholm Suite with sea view
Deluxe Room, 1 King Bed, Sea View
Terrace/patio
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View map
Skeppsbron 12, Stockholm, 111 30
  • Place, Stockholm Palace
    ‪3 min walk‬
  • Place, Vasa Museum
    ‪3 min drive‬
  • Place, Skansen
    ‪5 min drive‬
  • Airport, Stockholm (ARN-Arlanda)
    ‪43 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

9.2 out of 10
Wonderful
(11 reviews)
  • 24 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Sea View

Standard Room, 1 King Bed, Sea View

Standard Room, 1 King Bed, Sea View

8.8 out of 10
Excellent
(26 reviews)
  • 19 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sauna

Deluxe Room, 1 King Bed, Sauna

Deluxe Room, 1 King Bed, Sauna

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(38 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(42 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Nordic Sauna Suite

Nordic Sauna Suite

Nordic Sauna Suite

8.4 out of 10
Very good
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Stockholm Suite with sea view

Stockholm Suite with sea view

Stockholm Suite with sea view

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room, 2 Single Beds

Standard Double or Twin Room, 2 Single Beds

Standard Double or Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(12 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Sea View, Corner

Suite, Sea View, Corner

Suite, Sea View, Corner

  • 45 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Sea View (Chapman)

Suite, Sea View (Chapman)

Suite, Sea View (Chapman)

  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Stockholm

With a stay at Hôtel Reisen in The Unbound Collection by Hyatt, you'll be centrally located in Stockholm, steps from Stockholm Palace and within a 5-minute walk of Nobel Prize Museum. .This luxury hotel is 1.4 mi (2.3 km) from National Museum and 1.8 mi (3 km) from Royal Swedish Opera.

What's nearby

  • Stockholm Palace - 3 min walk - 0.3 km
  • Royal Swedish Opera - 8 min walk - 0.7 km
  • National Museum - 11 min walk - 0.9 km
  • Vasa Museum - 3 min drive - 1.6 km
  • Skansen - 5 min drive - 2.5 km

Getting around

  • Gamla stan T-Bana - 7 min walk
  • Stockholm City Station - 18 min walk
  • Stockholm (BMA-Bromma) - 15 min drive

Restaurants

  • ‪Skeppsbro Bageri - ‬3 min walk
  • ‪Mr. French - ‬2 min walk
  • ‪Stockholms Gästabud - ‬1 min walk
  • ‪Restaurant Reiss - ‬1 min walk
  • ‪Österlånggatan 17 Bar & Kvarterskrog - ‬2 min walk

About this property

Hôtel Reisen in The Unbound Collection by Hyatt

Waterfront hotel with bars and a 24-hour fitness center
Hôtel Reisen in The Unbound Collection by Hyatt offers 144 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels.

Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages, Swedish massages, and facials.
Make yourself at home in one of the 144 guestrooms featuring minibars and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Pamper yourself with onsite massages and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Scandinavian cuisine at Restaurant Reiss, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Restaurant Reiss - Overlooking the ocean, this restaurant specializes in Scandinavian cuisine and serves lunch and dinner.
Bar Reiss - Overlooking the ocean, this lobby lounge serves light fare only. Open daily.
Bar Brahe - This cocktail bar specializes in Scandinavian cuisine and serves light fare only. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (SEK 1,295 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: SEK 395 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Bar Brahe
  • Bar Reiss
  • Restaurant Reiss

Things to do

  • 24-hour gym
  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • On the waterfront
  • Terrace

Spa

  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1690
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - January 2020
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of SEK 350 per pet, per stay (maximum SEK 695 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SEK 395 per person
  • Valet parking fee: SEK 1295 per night (in/out privileges)
  • Pet fee: SEK 350 per pet, per stay (maximum SEK 695 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

First Hotel Reisen
First Hotel Reisen Stockholm
First Reisen
First Reisen Hotel
First Reisen Stockholm
Hotel First Reisen
Hotel Reisen
Reisen Hotel
1st Hotel Reisen
First Hotel Stockholm

Reviews

Hôtel Reisen in The Unbound Collection by Hyatt Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 673 out of 890 reviews
Rating 8 - Good. 153 out of 890 reviews
Rating 6 - Okay. 38 out of 890 reviews
Rating 4 - Poor. 16 out of 890 reviews
Rating 2 - Terrible. 10 out of 890 reviews

Reviews

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Real smiles on the face’s of employees. Dedicated, knowledgeable, forthcoming. Room very comfortable if a bit on the small side. Efficient bathroom, great amenities (the cold pool was unbelievable and unbelievably appreciated in the 2025 extremely hot and humid summer). Just a great place. Great breakfast but on the expensive side (…).
Stayed 4 nights in Jul 2025

8/10 Good

DIMITRIOS

Travelled with family
Good Hôtel excellent view,clean room and tidy. Friendly staff ,I recommend as excellent choice for staying.
Stayed 1 night in Jul 2025

8/10 Good

ALi

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jul 2025

10/10 Excellent

George

Stayed 4 nights in Jul 2025

8/10 Good

Glenn, Newmarket

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very close to so many attractions in Old Town Stockholm. You can walk almost anywhere from this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the property was convenient for walking to a lot of sights
Stayed 3 nights in Jul 2025

10/10 Excellent

George

Liked: Property conditions & facilities, room comfort

Great hotel and location.

The hotel itself was very nice. The beds were a bit soft for me but other than that it was excellent. FYI. if you rent a car there is no parking there or anywhere in the neighborhood.
Stayed 1 night in Jul 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it so much I switched hotels for the end of my trip so that I could return for an additional night!
Stayed 1 night in Jun 2025

10/10 Excellent

Bardia

Stayed 4 nights in Jun 2025

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff and the concierge recommended some great restaurants. Bed was very comfortable. Room was lovely although quite small. Great views
Stayed 4 nights in Jun 2025

2/10 Terrible

Dawn

We were put in a postage size room. It was so small that you couldn't even lay 2 suitcases out. It should NEVER have a king size bed in it. My small suitcase that fits under an airplane seat just fit in one of the aisles. We were in the first floor right over the bar. Since it was hot we had to open the window. The noise was HORRIBLE! It quieted down Sun night at 1:30 am but garbage pick up was before 6am & it sounded like a bomb went off. It was the worst experience we ever had.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in old town. Friendly, helpful staff
Stayed 3 nights in Jun 2025

10/10 Excellent

LEE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location in Gamala Stan in oldest part of Stockholm. Hotel with a past history. Level of attention from staff and concierge (Filipino) who was a wealth of knowledge.
Stayed 3 nights in Jun 2025

6/10 Okay

Jose Antonio

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Limited area of the rooms, the condition of the infraestructure in the hotel is poor, noisy in some areas and days.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michele

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Steps from the Gamla Stan and waterfront. View of the harbor from our room. Incredible breakfast buffet and great lounge for drinks or lunch. Incredibly helpful and welcoming staff all around.
Stayed 2 nights in Jun 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service

Tiny room excellent service

Second time staying at the Riesen. Great location. Rooms are tiny but they work. Service is excellent. .
Stayed 3 nights in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast buffet that was included with our stay was outstanding. Staff was friendly and helpful. We received a room upgrade to a water view, because we reserved with hotels.com. Convenient location in Gamla Stan.
View from our room
View from our room
View from our room
Stayed 4 nights in Apr 2025

10/10 Excellent

Katherine, Saint Louis

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location with friendly staff. There was a mix up at check in but quickly corrected and put in correct room. Exceptional service.
Stayed 10 nights in May 2025

10/10 Excellent

armand

Stayed 2 nights in May 2025

6/10 Okay

Dominique

Travelled with group
Stayed 1 night in Apr 2025

10/10 Excellent

Berton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was the best. Got us an early stay, taxi transport to airport and extremely helpful and informative. On our next trip to Stockholm we will definitely stay here. Also, we will recommend the hotel to friends and family.
Stayed 1 night in May 2025

6/10 Okay

Roland

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Great location, but small rooms. Noise from the corridor, and adjoining rooms at night, not so well insulated probably because the building is old. The room key didn't work on the room floor, so I had to go down to the reception again. The receptionist said that the battery for the lock probably needs to be changed, and that guests have had this problem before for the past few days. A few days later a bill came for a "pet fee" charged to the credit card. We didn't bring a pet. I called the hotel, and they said it would be refunded within 4 days. No refund after 10 days. Called again, still no refund. The staff is very friendly though. Breakfast OK, similar to all other hotels in Stockholm. Not a 4-star hotel experience, and $300 per night is a bit steep for such a small room.
Stayed 1 night in Apr 2025

10/10 Excellent

Janet, Kingston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were vey helpful. A nice touch was the room having an international power socket adaptor. There was also a pair of binoculars to view the harbour.
Stayed 3 nights in May 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well appointed room but there should be bottled water provided in my opinion. Very small window with not enough daylight to read by
Stayed 3 nights in May 2025