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The Crown Hotel

2.0 star property

Photo gallery for The Crown Hotel

Reception
Reception
Desk, laptop workspace, free WiFi, bed sheets
Front of property
Desk, laptop workspace, free WiFi, bed sheets

Reviews

3.8 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View map
545 King Street, 545 King Street, Stoke-on-Trent, England, ST3 1HD
  • Place, Fenton Manor Sports Complex
    ‪3 min drive‬
  • Place, Staffordshire University
    ‪4 min drive‬
  • Place, Trentham Gardens
    ‪8 min drive‬
  • Airport, Manchester (MAN)
    ‪48 min drive‬

Room options

View all photos for Double Room

Desk, laptop workspace, free WiFi, bed sheets

Double Room

  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Desk, laptop workspace, free WiFi, bed sheets

Single Room

  • 2 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Desk, laptop workspace, free WiFi, bed sheets

Triple Room

  • 4 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior
Days Inn by Wyndham Stafford
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Housekeeping
3.9 out of 5, Good, 572 reviews
The price is NZ$81
includes taxes & fees
9 Nov - 10 Nov
Days Inn by Wyndham Stafford

About the area

Stoke-on-Trent

A stay at The Crown Hotel places you in the heart of Stoke-on-Trent, within a 5-minute drive of Gladstone Pottery Museum and Little Moreton Hall. .This hotel is 12.3 mi (19.7 km) from Alton Towers and 14.5 mi (23.3 km) from Peak District National Park.

What's nearby

  • Gladstone Pottery Museum - 8 min walk - 0.7 km
  • bet365 Stadium - 3 min drive - 3.0 km
  • Fenton Manor Sports Complex - 3 min drive - 3.1 km
  • Staffordshire University - 4 min drive - 4.0 km
  • Trentham Gardens - 8 min drive - 7.9 km

Getting around

  • Longton Station - 1 min walk
  • Manchester Airport (MAN) - 56 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪The Glost House - ‬2 min walk
  • ‪Nigde Kebab House - ‬3 min walk
  • ‪The Coffee House - ‬3 min walk
  • ‪Congress - ‬5 min walk

About this property

The Crown Hotel

Hotel in Stoke-on-Trent with free parking
The Crown Hotel offers 45 accommodations with coffee/tea makers. 32-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers. This Stoke-on-Trent hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Stay in one of 45 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
This hotel offers designated smoking areas.
Featured amenities include a 24-hour front desk and a safe deposit box at the front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

The Crown Hotel Hotel
The Crown Hotel Stoke-on-Trent
The Crown Hotel Hotel Stoke-on-Trent

Reviews

The Crown Hotel Reviews

3.8

4.4/10

Cleanliness

4.4/10

Staff & service

5.0/10

Amenities

3.2/10

Property conditions & facilities

4.0/10

Eco-friendliness
Rating 10 - Excellent. 3 out of 36 reviews
Rating 8 - Good. 2 out of 36 reviews
Rating 6 - Okay. 5 out of 36 reviews
Rating 4 - Poor. 4 out of 36 reviews
Rating 2 - Terrible. 22 out of 36 reviews

Reviews

2/10 Terrible

Pepina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get what you pay for.

They say you get what you pay for and that was very true. I booked this hotel by mistake and because it was non refundable i decided to stay there anyway. Furniture grubby, carpet dirty and stained, curtains hanging off, towels stained. I was afraid to look at the mattress so slept on top and i definitely wasnt showering to use the towels. I was shocked to hear that the whole of the second floor was being used for temporary accommodation. The receptionist on duty was lovely and very helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Aswini

Stayed 1 night in Jun 2025

2/10 Terrible

Matthew

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Rachel

Disliked: Cleanliness, property conditions & facilities, room comfort
I understood the price once I arrived. We passed people that looked suspicious of drug using in the halls many times. The bed was horrible. I woke up aching. Grateful for the free parking though. I’m sure in its day it was a great place. It’s very run down now
Stayed 1 night in Jul 2025

2/10 Terrible

Mashoko

Disliked: Staff & service
It was very bad .the whole hotel have bad smile.The hotel is very bad
Stayed 2 nights in Jul 2025

2/10 Terrible

Marcin

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Adekunle

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is worse, cockroaches everywhere, smelly room, the TV is not working, and despite complaining to the staff, nothing was done.
Stayed 1 night in Jul 2025

6/10 Okay

Mark

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Satya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel all over UK

The hotel is in very bad state. Right from the entrance to the rooms. The rooms are very dirty, toilets are dirty, window broken, paint peeling off everywhere. No coffee mug, however a kettle is given. The chair is broken. There was a lot of noise during night, probably by youngsters and drunkard locals which disturbed the sleep. Never recommend this to anyone.
Stayed 2 nights in Jul 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, property conditions & facilities
Booked 2 rooms and when we got there got told only one was booked beds were shot springs gone overall just didnt enjoy the stay
Stayed 1 night in Jul 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Rachel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Abu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Overview

It was so bad The room was uncleaned There were red bugs in the bed and carpet The carpet was so smelly Unable to stay there due to dirty room
Stayed 3 nights in Jun 2025

2/10 Terrible

Steve

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Jordan

Disliked: Property conditions & facilities, room comfort

Don’t bother

It was just awful! The bed was super uncomfortable, felt like I was just laying on springs There is so much noise! All of the floorboards creek, you could hear everything from every room, the road outside the car park everything, I don’t think I even got two hours sleep
Stayed 1 night in Jun 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a good budget choice. I think many people have very high unreasonable expectations these days. It was fine for me.
Stayed 1 night in Jun 2025

6/10 Okay

Nick

As an experience it sure is something.
Stayed 1 night in Jun 2025

2/10 Terrible

Lisa

Travelled with family
Disliked: Amenities, property conditions & facilities
the hotel was disgusting not only was it filthy, run down, windows were broken the WiFi box was hanging out of the room window the floorboards all over the place felt like they were about to collapse, it stunk of drugs (weed) it was more like a half way house, not a safe place to stay in with kids the bedroom doors were not secure. The pictures on the website did not compare to the actual hotel!!
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Very Basic hotel…..

The hotel definitely needs modernising, curtains in bedroom couldn’t close properly, bath tap kept dripping, massive spider in corner of bathroom. The carpets didn’t look like they had been cleaned for a long while! Just seemed very run down
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Awful scruffy hotel
Stayed 1 night in May 2025

4/10 Poor

Roshan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was friendly and helpful. And he let me check in a few hours before the normal check in time.
Stayed 1 night in May 2025

10/10 Excellent

Matthew, London

Stayed 4 nights in May 2025

2/10 Terrible

CUNEYT

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was not clean.Door lock was unsafe. I don't want Expedia to offer this hotel to their customers.
Stayed 1 night in May 2025

2/10 Terrible

Flora

Disliked: Staff & service, property conditions & facilities, room comfort

Glad to get away from this rundown hotel and area.

To be fair the new owners had only bought the hotel two months ago, and they were trying to improve it. But they could not do much about the location, a really run-down area with shops that had been boarded up for years, pavements that were trip hazards ever step you took. But the hotel car park gave no confidence when we arrived, weeds everywhere, signage not clear, hoped that our car would still be there on return. Reception was just about OK, but pavement outside had spittle on it, and some very shifty characters hanging about. No lift to room but that was OK, but room was inadequate. No dead lock and door jamb looked broken. No working plug in basin, and did not run away, Light in bathroom so dim you could not see. No bedside tables or chairs to put case on. to be fair, it did seem clean, nice towels, and coffee etc, and evidence of a repaint, though not properly finished. And worst of all, no food at all available - eventually walked up to a kebab shop and had something to eat (after a long drive up from the South Coast). The cost was almost £40 - ironically almost the same as the brilliant one we stayed in near Gloucester on our way home.
Stayed 1 night in Apr 2025