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The Crown Hotel

2.0 star property

Photo gallery for The Crown Hotel

Reception
Free WiFi, bed sheets
Reception
Free WiFi, bed sheets
Front of property

Reviews

4.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
545 King Street, 545 King Street, Stoke-on-Trent, England, ST3 1HD
  • Place, Gladstone Pottery Museum
    ‪8 min walk‬
  • Place, Little Moreton Hall
    ‪20 min walk‬
  • Place, Parkhall Country Park
    ‪2 min drive‬
  • Airport, Manchester (MAN)
    ‪50 min drive‬

Room options

View all photos for Double Room

Free WiFi, bed sheets

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Free WiFi, bed sheets

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Free WiFi, bed sheets

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Economy Double Room

  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About the area

Stoke-on-Trent

A stay at The Crown Hotel places you in the heart of Stoke-on-Trent, within a 5-minute drive of Gladstone Pottery Museum and Little Moreton Hall. .This hotel is 12.3 mi (19.7 km) from Alton Towers and 14.5 mi (23.3 km) from Peak District National Park.

What's nearby

  • Gladstone Pottery Museum - 8 min walk - 0.7 km
  • Little Moreton Hall - 20 min walk - 1.7 km
  • Awesome Walls, Stoke on Trent - 2 min drive - 2.1 km
  • Parkhall Country Park - 2 min drive - 2.0 km
  • Longton Park - 3 min drive - 2.7 km

Getting around

  • Longton Station - 1 min walk
  • Manchester Airport (MAN) - 56 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪The Glost House - ‬2 min walk
  • ‪The Coffee House - ‬3 min walk
  • ‪Nigde Kebab House - ‬3 min walk
  • ‪Subway - ‬2 min walk

About this property

The Crown Hotel

The Crown Hotel offers 45 accommodations with coffee/tea makers. 32-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers. This Stoke-on-Trent hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Stay in one of 45 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include coffee/tea makers, and housekeeping is provided daily.
This hotel offers designated smoking areas.
Featured amenities include a 24-hour front desk and a safe deposit box at the front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

The Crown Hotel Hotel
The Crown Hotel Stoke-on-Trent
The Crown Hotel Hotel Stoke-on-Trent

The Crown Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 4 out of 44 reviews
Rating 8 - Good. 4 out of 44 reviews
Rating 6 - Okay. 6 out of 44 reviews
Rating 4 - Poor. 4 out of 44 reviews
Rating 2 - Terrible. 26 out of 44 reviews

4.6/10

Cleanliness

4.6/10

Staff & service

4.6/10

Amenities

3.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Kelly

Stayed 1 night in Dec 2025

2/10 Terrible

Juliana

Disliked: Cleanliness, amenities, property conditions & facilities
The room was covered in spider webs and there was a cockroach in the bathroom, the staff was nice but stay away at all cost
Stayed 1 night in Dec 2025

8/10 Good

Wendy

Liked: Cleanliness
The evening receptionist was lovely, friendly and very helpful. The bed was comfortable, the en suite was clean, there was a portable heater when it got a little cold at night. On the first night of my stay the single room I was given did not have a kettle so the receptionist changed it for a room with a kettle at no extra charge to me.
Stayed 3 nights in Dec 2025

8/10 Good

Leo

Business traveller
Liked: Cleanliness, staff & service, amenities
Great staff and room was cosy with a large bathing area. Nice sized parking area jusf behind, although that's relatively dependent on how "decently " others chhose to park. The bedroom door had an adequate lock, the door itself felt "flimsy"... so even though the bed was really comforrable, i didn't sleep like so well asdoor lets sijnd in too wasily bre
Stayed 1 night in Jul 2025

2/10 Terrible

Martine, Victoria

Travelled with partner
I received a cancellation email 2 days prior our arrival due to a fire in the hotel. I called the hotel to validate. So we were obviously disappointed and had to look for an alternative for accommodation. I hope I get reimbursed.
Stayed 1 night in Sep 2025

4/10 Poor

andrew

Disliked: Staff & service, property conditions & facilities, room comfort
cheap hotel and the only good thing about it is the price
Stayed 1 night in Jul 2025

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Cancelled booking hours before check in

Cancelled room on day hours before check in and left me and family stranded with no place to sleep for the night. Staff didn’t care and said not their problem.
Stayed 1 night in Aug 2025

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service
We felt that the hotel offered very good value for money for a short few hour stay on route to our destination. It is true to say the hotel was full of charcter and one could easily imagine how beautiful it was in its heyday.... however time has clearly taken its toll. It seemed to have a variety of characters staying there..... Certainly one may feel vulnerable in the sirrounding area.... but the car park was close and included in the cost of the room. We have no complaints whatsoever. EXCELLENT VALUE FOR MONEY
Stayed 1 night in Aug 2025

2/10 Terrible

Julia

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I wouldn’t even let my dog stay there….and he’s dead….we didn’t even bring in our luggage and left after half an hour and that was after asking for another room as I tripped in the bathroom on the torn Lino..the second room was as bad and had a moat going around the edges of the bath, after tripping in the first room and using a walking stick I wasn’t risking it….the goings on we saw out the back was a no for me too, looked like it was being used as a hostel and should no way be being advertised on Expedia especially as the pictures they’ve deliberately chose to use do not truthfully reflect the current state of the property and rooms ..they can’t even justify it cos of the price cos we found a lovely place to stay a mile away for cheaper and was lovely clean, modern and safe…the lock on the door of one room they gave us at the crown was literary hanging off..I’m really disappointed at Expedia for listing this property and angry they had the nerve to send it to me as a recommendation
Stayed 2 nights in Aug 2025

2/10 Terrible

mark

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Awful but that what you get for price I presume. Huge Window didnt close, no TV remote and they didn't have one. Dated. Rough area with smashed up vans In car park. Downstairs windows smashed. Rooms ok.tho
Stayed 1 night in Aug 2025

2/10 Terrible

Shaun

Stayed 2 nights in Aug 2025

2/10 Terrible

Pepina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get what you pay for.

They say you get what you pay for and that was very true. I booked this hotel by mistake and because it was non refundable i decided to stay there anyway. Furniture grubby, carpet dirty and stained, curtains hanging off, towels stained. I was afraid to look at the mattress so slept on top and i definitely wasnt showering to use the towels. I was shocked to hear that the whole of the second floor was being used for temporary accommodation. The receptionist on duty was lovely and very helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Aswini

Stayed 1 night in Jun 2025

2/10 Terrible

Matthew

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Rachel

Disliked: Cleanliness, property conditions & facilities, room comfort
I understood the price once I arrived. We passed people that looked suspicious of drug using in the halls many times. The bed was horrible. I woke up aching. Grateful for the free parking though. I’m sure in its day it was a great place. It’s very run down now
Stayed 1 night in Jul 2025

2/10 Terrible

Mashoko

Disliked: Staff & service
It was very bad .the whole hotel have bad smile.The hotel is very bad
Stayed 2 nights in Jul 2025

2/10 Terrible

Marcin

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Adekunle

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is worse, cockroaches everywhere, smelly room, the TV is not working, and despite complaining to the staff, nothing was done.
Stayed 1 night in Jul 2025

6/10 Okay

Mark

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Satya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel all over UK

The hotel is in very bad state. Right from the entrance to the rooms. The rooms are very dirty, toilets are dirty, window broken, paint peeling off everywhere. No coffee mug, however a kettle is given. The chair is broken. There was a lot of noise during night, probably by youngsters and drunkard locals which disturbed the sleep. Never recommend this to anyone.
Stayed 2 nights in Jul 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, property conditions & facilities
Booked 2 rooms and when we got there got told only one was booked beds were shot springs gone overall just didnt enjoy the stay
Stayed 1 night in Jul 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Rachel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Abu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Overview

It was so bad The room was uncleaned There were red bugs in the bed and carpet The carpet was so smelly Unable to stay there due to dirty room
Stayed 3 nights in Jun 2025

2/10 Terrible

Steve

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025