See all properties
Save

County Hotel

3.5 star property

Photo gallery for County Hotel

Twin Room
Bar (on property)
Twin Room
Front of property
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View map
12-14 Francis Street, Stornoway, Scotland, HS1 2XB
  • Place, Stornoway Lewis Ferry Terminal
    ‪4 min walk‬
  • Place, Lewis Loom Centre
    ‪4 min walk‬
  • Place, Lews Castle
    ‪9 min walk‬
  • Airport, Stornoway (SYY)
    ‪7 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Single Room, 1 Large Single Bed

Free WiFi, bed sheets

Business Single Room, 1 Large Single Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Reception
Caladh Inn
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 293 reviews
The price is NZ$348
includes taxes & fees
10 Nov - 11 Nov
Caladh Inn

About the area

Stornoway

A stay at County Hotel places you in the heart of Stornoway, steps from The Good Food Boutique and 3 minutes by foot from An Lanntair. .This hotel is 0.2 mi (0.4 km) from Lewis Loom Centre and 0.5 mi (0.8 km) from Museum Nan Eilean.

What's nearby

  • The Good Food Boutique - 1 min walk - 0.0 km
  • An Lanntair - 2 min walk - 0.2 km
  • Stornoway Lewis Ferry Terminal - 4 min walk - 0.4 km
  • Lewis Loom Centre - 4 min walk - 0.4 km
  • Lews Castle - 9 min walk - 0.8 km

Getting around

  • Stornoway (SYY) - 7 min drive

Restaurants

  • ‪Beckett And Sons - ‬8 min walk
  • ‪Crust - ‬12 min drive
  • ‪Thai Cafe - ‬3 min walk
  • ‪An Lanntair - ‬1 min walk
  • ‪Bridge Centre Cafe - ‬6 min walk

About this property

County Hotel

Hotel in Stornoway with a 24-hour front desk and a restaurant
County Hotel offers 16 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. This Stornoway hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 16 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, and housekeeping is provided daily.
Enjoy a satisfying meal at Indian / European serving guests of County Hotel. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekends from 8:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk and laundry facilities. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Full breakfasts are available for a surcharge between 8:00 AM and 9:30 AM on weekends.
Indian / European - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Weekend full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Indian / European

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome

We should mention

This property does not have elevators

Property is also known as

County Hotel Stornoway
County Stornoway
County Hotel Hotel
County Hotel Stornoway
County Hotel Hotel Stornoway

Reviews

County Hotel Reviews

7.8

Good

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 56 out of 159 reviews
Rating 8 - Good. 58 out of 159 reviews
Rating 6 - Okay. 21 out of 159 reviews
Rating 4 - Poor. 17 out of 159 reviews
Rating 2 - Terrible. 7 out of 159 reviews

Reviews

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The chef is extraordinarily brilliant!!! The chef makes the Hotel extraordinary. The chef's curries are exquisite. The chef's black pudding is to die for! Exquisite food.
Stayed 3 nights in Jul 2025

4/10 Poor

Haydon

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The bottom of the quilt cover was all ripped up and couldn’t be buttoned up. The carpet in the hallway was damaged with a big cut through it which I tripped on when my foot slipped through it while walking to my room. There was a ‘private bathroom’ (staff only maybe?) outside my room where somebody was loudly doing some kind of maintenance work until about midnight. You can hear everything going on in the rooms around you including talking, snoring and bathroom usage. The TV remote was barely responsive (it wasn’t the batteries as I also tried with my own new batteries). The first morning I woke up to this really intense smell of Indian food, I guess they were preparing dishes but the smell was so strong on the floor I was staying on that I had to open my room window. The second morning I was woken by somebody trying to get into my room until I called out that I was inside, I assume it was staff trying to reset the room without realising I hadn’t checked out yet. The private parking is a small area of gravel behind the hotel between their bins and the laundry area of the hostel next door which didn’t feel secure or private. The two nights cost me 300 pounds which was $623 Australian dollars. For comparison, I could stay in the Hilton Hotel in Sydney’s city centre for three nights for around the same cost.
Stayed 2 nights in Jun 2025

8/10 Good

Lynn

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2025

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Shower was a bit small.
Stayed 4 nights in May 2025

10/10 Excellent

William James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly clean hotel with staff who are prepared to make your stay a comfortable relaxing experience. Nice stay with comfortable bed, great breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jill C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a charming older hotel with updated rooms and bathrooms. The staff are friendly and helpful. The food in the dining room is excellent.
Stayed 4 nights in Sep 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tapadh leibh

The staff couldnt have been more helpful and friendly. The room was clean. I look forward to staying at The County Hotel again.
Stayed 4 nights in Aug 2024

4/10 Poor

Derek

Stayed 2 nights in Jun 2024

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient walking distance from the train. Only complaint is that the shower was so tiny!!!!
Stayed 3 nights in May 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All areas of the hotel were clean, room was spotless and comfortable. Shower wasn't great by hotel standards but adequate. Staff were all excellent, very friendly and attentive. Breakfast was great and really set us up for the day and evening menu was very varied. We ate there twice, once with 5 people, once with 3 and all had something different. Everyone really enjoyed their choices which ran from European to Indian and Chinese dishes so great consistency of quality across the menu. I would recommend the County Hotel to anyone looking for a relaxed base to explore the beautiful islands of Lewis and Harris.
Stayed 6 nights in May 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Glad to Have a Room

The location near the ferry in Stornaway was great. The hotel itself is very dated and in need of renovation. The stairwell smelled STRONGLY of cat urine. Our room didn’t have working heat, and when we asked, we were given a space heater with the warning that “it tends to melt” and to turn it off before leaving the room or when sleeping because they “didn’t want the hotel to burn down.” That said, it was the last room left in town and we were grateful to get it!
Stayed 2 nights in May 2024

10/10 Excellent

Gideon

Liked: Cleanliness, property conditions & facilities, room comfort

Great Little Hotel Dead Center Stornoway

Fantastic host and excellent food. Could not have been more comfortable and was a perfect spot for my basecamp for exploring Harris and Lewis. Loved this place.
Stayed 3 nights in May 2024

10/10 Excellent

hans

Liked: Cleanliness, staff & service
Limited parking
Stayed 4 nights in May 2024

6/10 Okay

Margaret

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff. The rooms are meant to be cleaned every second day but mine wasn't touched in the five nights I was there and I had to ask for another towel, as I'd put my damp towel on the floor as one usually does. What I didn't like was Expedia not the hotel, for Expedia charged me 2/3 of the cost when I booked but didn't pass this on to the owner of the hotel. I can't check my credit card statement until I get back home mid-May, so don't know if I've been double charged!
Stayed 5 nights in Apr 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GENERALLTYCLEAN AND COMFORTABLE. ////OUTSIDE WINDOW GLASS WAS A LITTLE DIRTY BUT DID NOT INFLUENCE OTHER FACTORS
Stayed 6 nights in Aug 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

A general air of decay about the place

Very tired/dated hotel. Room was tiny, bed uncomfortable and there was a bad smell in the corridor.
Stayed 2 nights in Sep 2023

10/10 Excellent

Micheline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the County Hotel. The rooms were clean and very comfortable. The location is perfect for exploring Stornoway which is a small and walkable town. The staff were extremely kind, courteous and helpful - really friendly and full of excellent advice, going the extra mile. Sunday in Stornoway is very special and there is not much open but the hotel continued to provide breakfast and refreshments throughout the day and facilities for having a take away as well as advice where to find one. There were alternative venues for dinner nearby and we were pleased to see the staff get a rest on the all important Lord's Day. Parking is one issue as it is not clear if parking restrictions will be enforced on the street and there is only a small car park. While it is possible to have a car and stay at this hotel, it is probably most convenient for foot passengers.
Stayed 3 nights in Sep 2023

2/10 Terrible

Robert

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not to be recommended I’m afraid

We were very disappointed right from entering the hotel. Furniture was disgraceful all worn and basically done ready for the tip. Would certainly not recommend and the rate per night was outrageous for the state of the hotel. Staff were nice and breakfast was reasonable. Sorry probably one of the worst hotels I have stayed in for £204 per night for 2 night.
Stayed 2 nights in Sep 2023

8/10 Good

SANDY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was quite nice to us, helping find places to visit. The location worked out well.
Stayed 2 nights in Jun 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

2/10 Terrible

Craig

Stayed 2 nights in Jul 2023

8/10 Good

Margaret

Stayed 2 nights in Jun 2023

4/10 Poor

Jacqueline

Travelled with family
Disliked: Property conditions & facilities
We actually didn’t end up staying after viewing the room. It was fairly run down and not as expected based on the reviews we had seen. It was clean and the management was friendly and accommodating. We insisted on paying a default penalty as we felt bad about our poor choice. Just not for us. We were able to find alternative accommodation out of the town center that suited us better. It was more expensive.

4/10 Poor

Laura

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Ian

Stayed 1 night in Dec 2022