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North West Castle Hotel

3.0 star property

Photo gallery for North West Castle Hotel

Building design
Indoor pool
Fireplace
Banquet hall
Double or Twin Room (Loch View )

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym

Explore the area

View map
Port Rodie, Stranraer, Scotland, DG9 8EH
  • Place, Castle Kennedy Gardens
    ‪7 min drive‬
  • Place, Cairnryan Port
    ‪8 min drive‬
  • Place, Cairnryan Stena Line Terminal
    ‪13 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.8 out of 10
Excellent
(35 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room (Classic)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room (Classic)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Family Double Room ( Loch View)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room ( Loch View)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double or Twin Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room, Accessible

  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (Loch View )

Double or Twin Room (Loch View )

Double or Twin Room (Loch View )

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Quadruple Room (Classic)

Family Quadruple Room (Classic)

Family Quadruple Room (Classic)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Triple Room (Classic)

Family Triple Room (Classic)

Family Triple Room (Classic)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Suite

Desk, iron/ironing board, free WiFi, bed sheets

Family Suite

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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4.1 out of 5, Very good, 505 reviews
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About the area

Stranraer

When you stay at North West Castle Hotel in Stranraer, you'll be near the beach, within a 10-minute walk of Stranraer Museum and Castle of St John. .This hotel is 0.5 mi (0.8 km) from Mull of Galloway Trail - North and 4.9 mi (7.9 km) from Castle Kennedy Gardens.

What's nearby

  • Stranraer Museum - 6 min walk - 0.5 km
  • Castle of St John - 7 min walk - 0.7 km
  • Castle Kennedy Gardens - 7 min drive - 7.0 km
  • Cairnryan Port - 8 min drive - 9.6 km
  • Cairnryan Stena Line Terminal - 13 min drive - 13.0 km

Getting around

  • Stranraer Station - 5 min walk
  • Glasgow (PIK-Prestwick) - 71 min drive

Restaurants

  • ‪The Fig & Olive - ‬7 min walk
  • ‪Hong Kong City - ‬4 min walk
  • ‪Harbour House Hotel - ‬11 min drive
  • ‪The Crown - ‬11 min drive
  • ‪The Coffee Bean - ‬4 min walk

About this property

North West Castle Hotel

Hotel in Stranraer with 2 restaurants and bars
North West Castle Hotel offers 73 accommodations with complimentary bottled water and bathrobes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Stranraer hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Stay in one of 73 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Satisfy your appetite at one of the hotel's 2 restaurants. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 8 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8 AM and 9:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8 AM to 9:30 AM for a fee: GBP 13 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer

Reviews

North West Castle Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 413 out of 825 reviews
Rating 8 - Good. 270 out of 825 reviews
Rating 6 - Okay. 95 out of 825 reviews
Rating 4 - Poor. 38 out of 825 reviews
Rating 2 - Terrible. 9 out of 825 reviews

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class service from all staff, good food, location.
Stayed 1 night in Aug 2025

8/10 Good

Rachael

Stayed 1 night in Jul 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Works stay

Normal place of stay. Nice stay as always.
Stayed 5 nights in Jul 2025

6/10 Okay

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel does require upgrading and decorating. Breakfast poor - half rasher of bacon, 1 very small sausage,1 potato scone, half fried tomato and a boiled egg was my choice (although you could have the addition of haggis and black pudding) a very meager breakfast. Also Alpen stated on Menu was not offered, no alternative to butter on display - had to request alternative. Overall not a very good selection and set up.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff and hotel

Lovely clean friendly hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you. It’s a beautiful place with lots of history to it. I would definitely stay there again and
Stayed 1 night in Jul 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with walking distance into town, a great nights entertainment laid on as well
Stayed 1 night in Jul 2025

8/10 Good

Marcial

Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ash

Stayed 4 nights in Jul 2025

6/10 Okay

Peter

Stayed 2 nights in Jul 2025

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Susan

Stayed 1 night in Jul 2025

6/10 Okay

Lorna

Travelled with family
Disliked: Amenities, property conditions & facilities
The breakfast was great with hot food cooked to order. Our quadruple family room was very dated with a strange arrangement of 4 single beds! The games room was similarly very dated and windowless in the basement. It was fine for 1 night, but at the high price, not good value for money. We were certainly expecting better quality rooms from the hotel website photos.
Stayed 1 night in Jul 2025

2/10 Terrible

Samantha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Shockingly poor

My family stayed here for 1 night only (2 children and 2 adults) Thankfully. On arrival the hotel looks quite grand. Ladies at reception were lovely. However, got to the room - very dated, dusty and wallpaper coming away from the walls. It gets worse. Following day we use the swimming pool. To find the place filthy. Dirt and mould in the changing rooms to the point I didnt want to walk bare foot. Mould all along the side of the swimming pool and foam matts beside swimming pool all mouldy and dirty. Swimming pool area looks like it’s used as a dumping ground, ladders, wheel barrows lying around and furniture dumped in no particular order. Absolutely appalling charging people good money to stay here. I paid £80/£90 for an overnight and can’t believe the state of the place. Only managed 1 photo
Stayed 1 night in Jul 2025

4/10 Poor

Robert

Unedible food

My wife and I had a meal, I had fish and chips, and the fish was unedible,The batter was so hard I struggled to put a knife through it, could not believe they served food which was so evident that it was overcooked
Stayed 1 night in Jul 2025

10/10 Excellent

kusha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great restaurant, nice staff, clean swimming pool
Stayed 1 night in Jul 2025

10/10 Excellent

shannon

Stayed 2 nights in Jul 2025

8/10 Good

David

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service
The history of the building was used to create a very nice atmosphere, staff attentive, a nice overnight stay,
Stayed 1 night in Jul 2025

10/10 Excellent

Safiya

Stayed 2 nights in Jun 2025

4/10 Poor

Alan

Business traveller
Disliked: Property conditions & facilities

Old & dated

Stayed 4 nights in Jun 2025

10/10 Excellent

Tricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lively hotel and the pool was wonderful!
Stayed 1 night in Jul 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a beautiful property, lovely meals and a very comfortable bed!
Stayed 2 nights in Jul 2025