North West Castle Hotel

3.0 star property

Photo gallery for North West Castle Hotel

Building design
Double or Twin Room (Loch View )
Fireplace
Banquet hall
Indoor pool

Popular amenities

  • Gym

Explore the area

Map
Port Rodie, Stranraer, Scotland, DG9 8EH
  • Castle Kennedy Gardens
    ‪7 min drive‬
  • Cairnryan Port
    ‪8 min drive‬
  • Cairnryan Stena Line Terminal
    ‪13 min drive‬

Room options

Classic Twin Room

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 2 Twin Beds

Family Double Room ( Loch View)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Classic Double Room

8.8 out of 10
Excellent
(30 reviews)
  • Sleeps 2
  • 1 Double Bed

Classic Double or Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Family Quadruple Room (Classic)

  • Sleeps 4
  • 4 Twin Beds

Family Triple Room (Classic)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Double or Twin Room (Loch View )

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Twin Room (Loch View Room)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

Classic Double or Twin Room, Accessible

  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

Family Double Room (Classic)

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Similar properties

About the area

Stranraer

When you stay at North West Castle Hotel in Stranraer, you'll be near the beach, within a 10-minute walk of Stranraer Museum and Castle of St John. .This eco-certified hotel is 0.5 mi (0.8 km) from Mull of Galloway Trail - North and 4.9 mi (7.9 km) from Castle Kennedy Gardens.

What's nearby

  • Stranraer Museum - 6 min walk - 0.5 km
  • Castle of St John - 7 min walk - 0.7 km
  • Castle Kennedy Gardens - 7 min drive - 7.0 km
  • Cairnryan Port - 8 min drive - 9.6 km
  • Cairnryan Stena Line Terminal - 13 min drive - 13.0 km

Getting around

  • Stranraer Station - 5 min walk
  • Glasgow (PIK-Prestwick) - 71 min drive

Restaurants

  • ‪Hong Kong City - ‬4 min walk
  • ‪Henrys Bay House Restaurant - ‬9 min walk
  • ‪Bar Pazz - ‬6 min walk
  • ‪Custom House - ‬4 min walk
  • ‪Starfish Restaurant - ‬3 min walk

About this property

North West Castle Hotel

Eco-certified hotel with 2 restaurants and bars
North West Castle Hotel offers 73 accommodations with complimentary bottled water and bathrobes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Stranraer hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Stay in one of 73 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 8 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8 AM and 9:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8 AM to 9:30 AM for a fee: GBP 13 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer

North West Castle Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 389 out of 763 reviews
Rating 8 - Good. 247 out of 763 reviews
Rating 6 - Okay. 84 out of 763 reviews
Rating 4 - Poor. 35 out of 763 reviews
Rating 2 - Terrible. 8 out of 763 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Debra Carol

Stayed 1 night in May 2025

10/10 Excellent

VICTORIA

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 1 night in May 2025

6/10 Okay

Frances

Liked: Cleanliness, staff & service
Nice stay .. comfy beds ... pillows are a bit soft. The rooms were clean but dated. It's an old hotel so it is not unexpected. Staff are awesome and the breakfast was great. Over all i would recommend this property.
Stayed 2 nights in Apr 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and comfortable
Stayed 1 night in Apr 2025

4/10 Poor

Nicola

Business traveller
Disliked: Room comfort

Noise in early hours!

There was no pool that I was aware. I complained directly by email to the hotel because of noise throughout the early hours of the morning, coming from the Morrisons supermarket next door.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to stay in for our
Stayed 2 nights in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jenneen, Quesnel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique and traditional style There’s a lot of history to the once house and now hotel. The dining area is spectacular. The pub is loaded with atmosphere We loved the walk by the water and through town
Stayed 2 nights in Apr 2025

10/10 Excellent

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay . Great location.

This is a really lovely traditional hotel . All the staff are really friendly & at the same time very professional. Yes, it’s a bit old fashioned but I really like this about the hotel . I love its traditional values. A very comfortable stay & a delicious dinner in a beautiful dining room. Great service .
Stayed 1 night in Apr 2025

6/10 Okay

Joan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

hotel requires some TLC

The rooms were very drab, could be doing with a lick of paint, and the furniture was dark and ancient, we were in room 73 which had a dismal view. The beds were very comfortable.The walls are paper thin, could hear everything, was kept awake one night and the people in the next room were only having a conversation. The Scottish breakfast tasted as though it was reheated,however, there was plenty of other choices available. I asked for two slices of toast and poached eggs one morning, and the waitress brought one slice. I advised the waitress that I had requested two, she replied rather impatiently I could make one at the machine, however, she then brought me one. The bar was reasonably priced, and Mo the barman was very pleasant and helpful, as were the others. It would have been good if there was cocktails on offer, and maybe some nuts or crisps for sale at the bar. The staff always had a friendly smile.
Stayed 3 nights in Apr 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a good update. But other than that its a great place to stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked for convenience to ferry. Staff absolutely lovely couldnt do enough for you. Although a tad dated hotel was spotless pool and hot tub very good. Rooms clean beds so comfy room warm. Reception staff pleasant and efficient. Ample parking over all a very good choice of hotel
Stayed 1 night in Apr 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
It would have been convenient to have a shower bathroom fan, and shower shelf for soap & shampoo
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay to meet a friend

One night stay to meet a friend. Hotel was recommended by her & didn’t disappoint. Thank you.
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely room but poor bed.

Hotel was lovely and clean with spacious areas and rooms. Two negatives unfortunately. The bed was very creaky and uncomfortable and the evening meal was only Luke warm which spoilt the stay.
Stayed 1 night in Apr 2025

6/10 Okay

Gregory John

Liked: Cleanliness, staff & service

Older historical hotel that needs a refresh.

The history and location of this hotel is pretty cool, but I don’t think I would book here again. It is/was a lovely hotel, but it is in serious need of some upgrades. My chief complaint is that the beds are rock hard. Everything else I could overlook, but that was a tough night’s sleep. The food is ok, the views are lovely and the staff is all very lovely. Having an elevator was useful, but it was honestly a little scary, and had a musty smell.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel and staff. Enjoyed the meals. I love the grandeur of the old hotels.
Stayed 2 nights in Apr 2025

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Although the hotel is clean it has certainly seen its day it requires a serious overhaul and upgrade
Stayed 1 night in Apr 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Margaret

Travelled with family
Liked: Staff & service

Comfortable

Like others have said the hotel is in need of a refurbishment. Our twin room was clean & comfortable but dated. Some areas of the hotel had a real smell of dampness. Overall the place is okay & staff were all friendly & helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Matt

Stayed 1 night in Mar 2025