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We had the worse experience of any kind . The hotel isn’t luxury . Everything outdated and the service was appalling . We stayed one hour in the property and instantly checked out as it was so bad . We couldn’t see ourselves staying for five nights in a dirty environment and the staff that couldn’t be bothered and everything was an effort . We wrote to the general manager and the hotel office and didn’t even get an acknowledgment or even a reply . We even asked for a manager when we were there and they said there were none . An appalling experience all along

Amazing

Staff were extremely kind and welcoming. We were truly pampered. Top notch. The lodge and grounds were more than we could have hoped for! Our park view room had a superb view! We could hear the elephants exhaling deeply as they were waking up in the morning as if we were having a sleep over! My son loved every moment and didn’t want to leave. Can’t say enough good things. Do not miss this. Best experience on the island in 4 weeks of travel over 2 trips. I would liken the staff service here to staying at Aman resorts - truly pampered.

Beautiful place, serenity. We stayed in villas and the rooms are so beautiful spacious

Very good experience. Friendly staff, warm pool with a great view rooms are clean. Child friendly as well.

Our stay at The Kayon Jungle Resort was nothing short of transcendent. Words struggle to do justice to an experience that must truly be lived. The hospitality here is extraordinary, orchestrated with impeccable grace by Front Office Resort Manager Mr. Gusti, whose leadership clearly sets the tone for a team that communicates with remarkable attentiveness about every guest’s preferences and experiences. Our primary butler Ms. Windy anticipated needs before we voiced them, while Ms. Augustini, our experiences butler, curated every moment with exquisite care and warmth. Their attention to detail is a masterclass in hospitality that many in the industry would do well to study. The highlights were unforgettable; a romantic couples spa, a breathtaking candlelit dinner at the chapel, and a magical birthday evening by the infinity pool where an acoustic group serenaded us with classic love songs. Our travel assistant Nova, on a day tour thoughtfully arranged by Manager Luis, introduced us to temples, a coffee plantation, and a traditional Balinese home, a cultural immersion that enriched the entire stay. If there were ever a place where a husband could earn lifelong brownie points, this is it. My wife declared this her most memorable birthday ever. Quite simply, the best gift a man can give his woman is the Kayon Jungle Resort experience.