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Quality Inn & Suites Suffolk West

2.5 star property

Photo gallery for Quality Inn & Suites Suffolk West

Free daily continental breakfast
Lobby
Lobby
Standard Room, 2 Queen Beds, Non Smoking
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Air conditioning

Explore the area

View map
1503 Holland Rd, Suffolk, VA, 23434
  • Place, Planters Peanut Center
    ‪5 min drive‬
  • Place, Suffolk Center for Cultural Arts
    ‪6 min drive‬
  • Place, Obici Hospital
    ‪8 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Smoking

Room, 2 Queen Beds, Accessible, Smoking

Room, 2 Queen Beds, Accessible, Smoking

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Down duvets, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Smoking (Upgrade)

Down duvets, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Smoking (Upgrade)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Suffolk

Located in Suffolk, Quality Inn & Suites Suffolk West is in the business district, a 5-minute drive from Planters Peanut Center and 5 minutes from Suffolk Center for Cultural Arts. .This hotel is 30.8 mi (49.6 km) from Naval Station Norfolk and 24.4 mi (39.2 km) from Norfolk State University.

What's nearby

  • Planters Peanut Center - 5 min drive - 4.9 km
  • Suffolk Center for Cultural Arts - 6 min drive - 4.9 km
  • Suffolk Visitor Center - 6 min drive - 5.5 km
  • Obici Hospital - 8 min drive - 9.4 km
  • Sentara Obici Hospital - 8 min drive - 9.4 km

Getting around

  • Norfolk Intl. Airport (ORF) - 39 min drive

Restaurants

  • ‪Dunkin' - ‬9 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪George's Steak House - ‬2 min drive
  • ‪Baron's Pub - ‬5 min drive
  • ‪Hardee's - ‬3 min drive

About this property

Quality Inn & Suites Suffolk West

Hotel in Suffolk with free breakfast and a seasonal outdoor pool
Quality Inn & Suites Suffolk West offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Accommodations have separate sitting areas and include desk chairs and dining tables. Beds feature down comforters. 32-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Suffolk hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a computer station, express check-in, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • In-room microwave
  • In-room refrigerator
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Hardwood flooring in room
  • Phone accessibility kit
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 30.00 per stay), plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per night (maximum USD 30.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May to October
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Suffolk
Econo Lodge Suffolk
Econo Lodge Suffolk Hotel
Econo Lodge Suffolk
Quality Inn & Suites Hotel
Quality Inn & Suites Suffolk
Quality Inn & Suites Hotel Suffolk

Reviews

Quality Inn & Suites Suffolk West Reviews

5.8

5.8/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 41 out of 173 reviews
Rating 8 - Good. 23 out of 173 reviews
Rating 6 - Okay. 30 out of 173 reviews
Rating 4 - Poor. 33 out of 173 reviews
Rating 2 - Terrible. 46 out of 173 reviews

Reviews

2/10 Terrible

Camille

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Extremely dirty and smelly. The rooms don’t look like in the pictures. Stay away
Stayed 2 nights in Aug 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice breakfast
Stayed 1 night in Jul 2025

2/10 Terrible

Samantha Rae

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
It was fikthy and had bugs
Stayed 2 nights in Jul 2025

4/10 Poor

Frieda

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not a Quality place.

Microwave did not work, room floor was very dirty, bathroom floor was worse. Coffee horrible, it was see through brown water.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Gnats in the room; drag sweep on the door allowed insects to crawl in and the floor was filthy.
Stayed 1 night in Jul 2025

4/10 Poor

Soty

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and mold on the ceiling
Stayed 1 night in Jul 2025

2/10 Terrible

Jeremy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

lannette, fairview

The smell in the hallway of food as if someone was cooking tacos and then when you get in the room, it was just the worst smell ever. It wasn’t fresh. It was not clean. It was not inviting. It was awful.
Stayed 1 night in Jul 2025

6/10 Okay

AIREEN

Stayed 1 night in Jul 2025

2/10 Terrible

Kylee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Diane

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service
I liked that the cockroaches and other insects were not alive and crawling around the room. But I did not like that they were laying on the bathroom floor. I also didn’t like the pubic hairs that were in the shower.
Stayed 1 night in Jul 2025

10/10 Excellent

Casey

Business traveller
Liked: Cleanliness, amenities
Most rooms there are just ok Some are clean some are dirty My last visit was very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome staff

The staff was awesome! The room was clean, just the bathroom door needed to be cleaned more or painted, there were shoe prints halfway up the door.
Stayed 1 night in Jun 2025

2/10 Terrible

Bryan

Disliked: Cleanliness, property conditions & facilities
Disgusting and dirty. Dead bugs all over the floor. Reeked of smoke. After looking at the room we didn’t even stay the night. Front desk refused to give our money back. Do not stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Stayed 1 night in Jun 2025

6/10 Okay

Silvestre

Wasn
Stayed 1 night in Jun 2025

8/10 Good

Samuel

Stayed 6 nights in May 2025

6/10 Okay

Shaquana

Stayed 1 night in Jun 2025

2/10 Terrible

Kristie

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible unclean room

This room was not clean when i checked in. The sheets had three cigarette burns, the comforter had stains, the ice bucket AND liner was dirty with visible hair and debris. When i pulled the top sheet back there was long hairs already there. The mattress cover was stained and had what appeared to be brown debris. I checked out immediately after seeing my room(228) in this condition.
Stayed 1 night in Mar 2025

4/10 Poor

Cynthia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Way over priced for the property. Construction around and difficult to maneuver driving at night. We were on our way to Norfolk and would recommend driving a few more minutes to have nicer facilities and dining options.
Stayed 1 night in Mar 2025

6/10 Okay

Pamela

Stayed 3 nights in Dec 2024

2/10 Terrible

Kaya

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Not recommended extremely Dirty & unsanitary

The Room was Completely unsanitary! Had to checkout a Day early could not bare another night I took pictures of a blood stained Mattress, Molded pillows, a visably Dirty possibly bedbug infested Chair that was in the room. Roach motel is an understatement! I decided for now not to add the graphic pictures I don't want to make anyone's eyes sick from seeing such filth. I don't usually leave bad reviews but this needs to be known to all guests looking for a place to pay & stay.
Stayed 2 nights in Nov 2024

6/10 Okay

Ronald, Annapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Oct 2024