Book Red Planet Sumatra accommodation from NZ$17

Every experience here was stellar from breakfast to the spa to reception and baggage staff. an emphatic 5/5!

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Old hotel that needs maintenance. The plus is we have big room but the bathroom, TV are old. The room has a little bit of humid smell. The wall is thin we could hear the kids running around the hallway and the road noise. The receptionist was nice and accomodating.

The pool was great and the hotel staff were excellent. They were so helpful in every area. The rooms are comfortable and the bed was really good.

Air conditioning not satisfactory, room not serviced and had to ask for servicing. Staff are very nice. The pool is dirty and needs upgrading as does the entire hotel, very run down. I’m sure it was classy when first built but those days are in the distant past. Central location. Television not working properly. No SMART TV. Bidet broken and non existent, toilet seat broken.

Foreign traveller one night. Front office manager tried to overcharge me for laundry. I ended up just leaving my clothes there. Front office manager tried to overcharge me for breakfast. I ended up just telling him to skip it. Front office manager tried to overcharge me for airport shuttle bus. I just ended up just taking Gojek. When writer brought this up to front office manager he demanded the prices he wanted, argued in length with writer in the front lobby of the hotel in front of other patrons and his staff. Awful, stressful experience, will not be staying there again.