Booked Deluxe Double Room, City View (2 Queen Beds)
Received: 1 Queen Bed. 1 single cot, w/blanket thrown on top of it. No top sheet.
Floor was dirty.
Went to the front desk to speak about room - told that they didn't have what i booked - and only got my reservation that day. Said there was nothing they could do.
When i went back to the room abd checked the cot out - I niticed, there was no top sheet, only the thin blanket that looked thrown on top. In fact the cit looked like it had been taken from a storage closet and set up as an afterthought.
When i returned downstairs to mentiin there was only a thin blanket, the woman couldn't have cared less. I asked that a top sheet be brouggt up & the cot made ip. She said she'd find someone.
When we returned from supper, she had a sheet waiting for me "to do it". I said, youd like a paying guest to make up my own cot - although I ought to be in a queen bed? She just looked at me.
I ended up sharing a bed with the person i was traveling with.
While i was headed to the elevator, sheet in hand she called out how the top sheet was "tucked under".
It wasn't.
When we left for the concert i made a point of telling her in fact there wasn't a top sheet & that it was ridiculous for me to pay for a room with two beds and instead get a cot, not have that acknowledged until i asked about it - not even have the cit made up & presented like they tried their best.
The floor was dirty (sticky mud by the cot).