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Room type Options Nightly price Book
Prominent Suite
150 square metres
1 King Bed and 1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Studio 40 Twin
40 square metres
1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
CEO Suite
150 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Studio 40 King
40 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale hotel connected to a shopping center in Wonokromo

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
24-hour front desk
Concierge services

With a stay at Artotel TS Suites Surabaya in Surabaya (Wonokromo), you'll be steps from Surabaya Town Square and 5 minutes by foot from Surabaya Zoo. This upscale hotel is 2.5 mi (4.1 km) from Royal Plaza Surabaya and 2.9 mi (4.7 km) from Tunjungan Plaza.

Make yourself at home in one of the 126 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and slippers. Conveniences include desks and electric kettles, and housekeeping is provided daily.

Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 7 meeting rooms available for events. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 126
  • Breakfast available (surcharge)
  • Laundry facilities
  • Spa services on site
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Designated smoking areas
  • Airport transport
  • Free WiFi
  • Number of restaurants - 1
  • Number of meeting rooms - 7
  • Designated smoking areas (fines apply)
  • Free self parking
  • Number of bars/lounges - 1
  • Luggage storage

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Indonesian

Parking

Free self parking

Room Amenities

Artotel TS Suites Surabaya offers 126 air-conditioned accommodations with minibars and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and toothbrushes and toothpaste. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Desk
  • Room service
  • Iron/ironing board (on request)
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Free WiFi
  • Electric kettle
  • Towels provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Wardrobe
  • Toothbrush and toothpaste available

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning.

Artotel TS Suites Surabaya has a restaurant on site.

Room service is available.

Nearby Things to do

Recreational amenities at the hotel include a fitness center.

Spa Services

  • Massages

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 17

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

Service animals not allowed

Debit cards

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

Optional extras

  • Fee for continental breakfast: approximately IDR 128000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • ARTOTEL TS Suites Surabaya Hotel
  • ARTOTEL TS Suites Surabaya Surabaya
  • ARTOTEL TS Suites Surabaya Hotel Surabaya

We should mention

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

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