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Arcadia Surabaya by Horison

3.5 star property

Photo gallery for Arcadia Surabaya by Horison

Buffet
Gym
Exterior
Deluxe Double Room Single Use, 1 King Bed
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
Jalan Rajawali No. 9-11, Surabaya, East Java, 60175
  • Place, Red Bridge
    ‪5 min walk‬
  • Place, Chinatown
    ‪9 min walk‬
  • Place, Pasar Atum Mall
    ‪13 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪27 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • City view
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • City view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room Single Use, 1 King Bed

Deluxe Double Room Single Use, 1 King Bed

Deluxe Double Room Single Use, 1 King Bed

  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room, 1 Queen Bed

In-room safe, desk, rollaway beds, free WiFi

Superior Double or Twin Room, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Modern King

  • Sleeps 2

View all photos for Classic Deluxe King

In-room safe, desk, rollaway beds, free WiFi

Classic Deluxe King

  • Sleeps 2

Standard Queen Room

  • Sleeps 2

Deluxe Modern Twin

  • Sleeps 2

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

View all photos for Junior Suite

In-room safe, desk, rollaway beds, free WiFi

Junior Suite

  • Sleeps 2

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About the area

Surabaya

With a stay at Arcadia Surabaya by Horison in Surabaya, you'll be a 2-minute walk from Red Bridge and 5 minutes by foot from Gedung PTP XXII. .This hotel is 0.5 mi (0.8 km) from Kong Co Kong Tik Cun Ong Temple and 0.7 mi (1.2 km) from Heroic Monument.

What's nearby

  • Red Bridge - 5 min walk - 0.4 km
  • Chinatown - 9 min walk - 0.8 km
  • House of Sampoerna - 10 min walk - 0.9 km
  • Pasar Atum Mall - 13 min walk - 1.2 km
  • Ampel Mosque - 14 min walk - 1.2 km

Getting around

  • Surabaya Pasar Turi Station - 6 min drive
  • Surabaya Kota Station - 14 min walk
  • Surabaya (SUB-Juanda) - 45 min drive

Restaurants

  • ‪Nasi Pecel & Rawon Madiun WARUNG ANDA Jl Rajawali - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Depot Lontong Balap Rajawali - ‬2 min walk
  • ‪Nude Coffee - ‬5 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Arcadia Surabaya by Horison

Hotel in Surabaya with free parking
Arcadia Surabaya by Horison offers 136 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. LED televisions come with cable channels.

Bathrooms include showers and slippers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 136 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and slippers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a ballroom.
At Arcadia Surabaya by Horison, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 84,700 for adults and IDR 42,350 for children
  • A restaurant

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 171488.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 84700 for adults and IDR 42350 for children
  • Rollaway bed fee: IDR 171488.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Arcadia Surabaya
Arcadia Surabaya Horison Hotel
Arcadia Horison Hotel
Arcadia Surabaya Horison
Arcadia Surabaya Hotel
Arcadia Surabaya by Horison Hotel

Arcadia Surabaya by Horison Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 37 reviews
Rating 8 - Good. 20 out of 37 reviews
Rating 6 - Okay. 9 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2018

8/10 Good

Elma, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was slow because the rooms were not ready (although we arrived way past 2.00 pm) and we were only given an extra bed on the 2nd day. The rest were ok - breakfast aplenty and kitchen staff were very helpful. Perfect location (public transport just across the hotel). Will stay again for sure.
Stayed 6 nights in Nov 2018

8/10 Good

shah, india

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

All staff members are friendly.

Hotel very close to public transport, room was clean. I do recommended to everyone
Stayed 6 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Ratna Dewi

6/10 Okay

Charlene, Singapore

A short stay.

Value for money.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

8/10 Good

Sanjeev, Goa, India

Liked: Staff & service, property conditions & facilities, room comfort
It was very comfortable and the staff very polite and helpful. The hotel is clean and very ideally located.

4/10 Poor

Taty, Sacramento, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

one rude staff and fouls smell in the lobby

Overall a bad stay. The foul smell in the lobby and hallway just the beginning of my unsatisfaction. Most of the staff are ok but one rude staff ruins the ok reputations.

8/10 Good

elfe, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great locations

Great place to stay at surabaya

6/10 Okay

Mustafa, Singapore

Value for money hotel.

I am a business traveler and my reason to come to Surabaya is for an important meeting at the Port of Tanjung Perak. I chose Ibis Rajawali because it is close to my location of meeting. For the hotel rate, I was pleasantly surprised at the facilities in the room. Internet access was also available for free.

8/10 Good

Tallulah, Engaland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to sights an easy to get a taxi to places.

Comfortable stay, quiet and clean

8/10 Good

Tallulah, Engaland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to sights an easy to get a taxi to places.

Comfortable stay, quiet and clean

6/10 Okay

Alba, Indonesia/singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

What you pay is what u get

Been here for 4 days. Location is good as its very near to JMP however during night time very quiet and can say like a ghost town. The buffet is highly not recommended as it is not nice at all and very limited choices. The room is just fine. Its a budget hotel so dont expect more. The salon at the lobby is also not that good as their service very slow and they dont even have the curler and the basic equipment whereby a salon must have.

4/10 Poor

Edlow, Surabaya Indonesia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comfortable service satisfactory would recommend to others for its value

8/10 Good

La Ventura, Vietnam

Liked: Cleanliness, staff & service

Good time in Surabaya

Convinient location, friendly staffs, clean room and comfort bed. Foods are ok but bar services is poor. Good moments with pionist for the song 'The moon represents my love to you"

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Stine, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and great service

On a budget, this was the best hotel we stayed at during our 60 day trip in Indonesia. Very clean and quite spacious room. Nice bathroom. The personel was very helpful, and the service at the restaurant was good. We only stayed one night, and we did not venture around the neighbourhood, so cant say much about the location.

8/10 Good

Gordon Haye, Australia/Bali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confenient location.

Clean good hotel. close to shopping centre. Food and beverage a bit overpriced for Indonesian standards.

8/10 Good

Frankster, Singapore

Liked: Cleanliness, staff & service, room comfort

Friendly staff

Nice clean hotel but nothing to shout about....

8/10 Good

Verified traveller

8/10 Good

Osman Sulaiman, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant experience

We have been staying more than once, never fails to deliver consistent excellent service and comfortable clean rooms. We will stay in the same hotel for our subsequent visits due to its strategic location for convenient shopping and access to many places.

8/10 Good

Kenneth T

Liked: Staff & service

Not Excellent but Above Average

My stay at Ibis Surabaya Rajawali was just average. However, I would return to the hotel if it was the same rate. The room and amenities were average. Nothing to shout about. However, it was just nice and sufficient for a short stay. However, I really liked the location of the hotel. It was near many points of interest (eg. House of Sampoerna, Chinatown etc.), Giant Hypermarket and a textile market. In addition, I thought that their staff members, especially their cafe waiters and waitresses, provided really good service. Their food at the cafe was excellent as well and I really enjoyed their Indonesian-style satay.