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Grand Swiss-Belhotel Darmo

4.0 star property

Photo gallery for Grand Swiss-Belhotel Darmo

Reception
Outdoor dining
Restaurant
Indoor pool, outdoor pool
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
21 Jl. Bintoro, Surabaya, Jawa Timur, 60264
  • Place, Taman Bungkul
    ‪8 min walk‬
  • Place, House of Sampoerna
    ‪8 min walk‬
  • Place, Surabaya Zoo
    ‪14 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪26 min drive‬

Room options

View all photos for Deluxe King Room

In-room safe, free WiFi

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room

In-room safe, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Deluxe Room

In-room safe, free WiFi

Executive Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Business Double Room

42-inch Smart TV with cable channels, pay films

Business Double Room

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Double Room

In-room safe, free WiFi

Grand Double Room

  • 94 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Business Suite Room

In-room safe, free WiFi

Business Suite Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Grand Suite Room

In-room safe, free WiFi

Grand Suite Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room

In-room safe, free WiFi

Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

Similar properties

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Four Points by Sheraton Surabaya, Tunjungan Plaza
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  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 301 reviews
The price is NZ$136
includes taxes & fees
31 May - 1 June
Four Points by Sheraton Surabaya, Tunjungan Plaza

About the area

Surabaya

With a stay at Grand Swiss-Belhotel Darmo in Surabaya (Surabaya Center), you'll be within a 5-minute drive of Tunjungan Plaza and Korea Park. .This spa hotel is 0.6 mi (0.9 km) from Taman Bungkul and 0.6 mi (0.9 km) from House of Sampoerna.

What's nearby

  • Taman Bungkul - 8 min walk - 0.7 km
  • House of Sampoerna - 8 min walk - 0.7 km
  • Lapangan Thor Stadium - 11 min walk - 0.9 km
  • Surabaya Zoo - 14 min walk - 1.2 km
  • Surabaya Town Square - 20 min walk - 1.7 km

Getting around

  • Surabaya Gubeng Station - 14 min drive
  • Ngagel Station - 18 min walk
  • Surabaya (SUB-Juanda) - 35 min drive

Restaurants

  • ‪Pulau Sentosa, Seafood Market - ‬3 min walk
  • ‪Hurricane Grill - ‬2 min walk
  • ‪Xiang Jia Kopitiam - ‬2 min walk
  • ‪Pizza Hut - ‬3 min walk
  • ‪Coffee Cafe - ‬3 min walk

About this property

Grand Swiss-Belhotel Darmo

Grand Swiss-Belhotel Darmo offers 227 accommodations with safes and slippers. 42-inch Smart televisions come with cable channels and pay movies.

Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Surabaya hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sangawan Spa. Services include massages. The spa is open daily.
Stay in one of 227 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include safes, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Grand Swiss-Belhotel Darmo has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 225,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (200 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 500000 per accommodation, per stay
  • Airport shuttle transfer per adult: IDR 450000 (one-way)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 225000 per person
  • Airport shuttle fee: IDR 480000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 480000 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Swiss Belhotel Darmo

Swiss Belhotel Darmo Surabaya

Grand Swiss-Belhotel Darmo Hotel

Grand Swiss-Belhotel Darmo Surabaya

Grand Swiss-Belhotel Darmo Hotel Surabaya

Grand Swiss-Belhotel Darmo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 8 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Delfin

Stayed 1 night in Nov 2025

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant value for money
Stayed 1 night in May 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service, room comfort

Excellent hotel in quiet area

Generally excellent but one of the reading lights didn't work. Nor did the tv have any provision beyond subscription services.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pieter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the free upgrade to the suite. It was very spacious.
Stayed 1 night in Jun 2024

8/10 Good

Fayol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Main reason to book this hotel is its pretty new& clean, staffs are very friendly & helpful, bed is very comfortable, breakfast have lots of variety to choose from. The only drawback is check-in process very slow (the front deck personnel lack of experience)
Stayed 1 night in Jun 2024

10/10 Excellent

Dwi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love all design of the hotel, simple and feels comfortable staying 🙂
Stayed 2 nights in May 2024

10/10 Excellent

Lai Yeow

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Got interconnecting King & Deluxe Rooms for my family. Deserving of a 5star for the price point. Rooms and toilets were modern and clean, beds/pillows comfortable, just 10mins drive from the big Tunjungan Mall, Service staff attentive and polite. They went out of their way to search up massage parlours that we can go to since it is not available at hotel. Breakfast spread was good too. Our only grouse is that almost the whole bathroom gets wet due to the open concept shower area. Will certainly be back when next in Surabaya.
Stayed 1 night in Mar 2024

10/10 Excellent

Kazuma

Stayed 3 nights in Apr 2025

10/10 Excellent

Berial

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Manwa

Stayed 2 nights in Mar 2024

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