In addition to a full-service spa, Sheraton Surabaya Hotel and Towers features an outdoor tennis court and an outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.
Business-related amenities at this 5-star property consist of a business center and limo/town car service. Event facilities measuring 441 square feet (41 square meters) include a conference center. This Art Deco hotel also offers a children's pool, a fitness center, and a sauna. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.
Sheraton Surabaya Hotel and Towers has designated areas for smoking.