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 Surabaya •1 Room
 Surabaya • 1 Room
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The Westin Surabaya

4.5 out of 5.0
Pakuwon Mall Jl Puncak Indah L, Surabaya, 0508 283 858
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Wifi
Laundry
Smoke Free
24/7 Desk
Concierge
More
Room type Options Nightly price Book
Photo of room
Junior Suite, 1 King Bed
46 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Photo of room
Westin, Club Room, 1 King Bed
38 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Westin, Club Room, 2 Double Beds
38 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Westin, Club Suite, 1 King Bed
78 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Westin, Deluxe Room, 2 Double Beds
38 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Westin, Grand Suite, 1 King Bed
96 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Westin, Deluxe Room, 1 King Bed
38 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury hotel with 3 outdoor swimming pools connected to the convention center in Surabaya

Popular property highlights

Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk
Concierge services

Located in Surabaya, The Westin Surabaya is connected to the convention center, a 2-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This luxury hotel is 7.4 mi (11.9 km) from Tunjungan Plaza and 7.4 mi (11.9 km) from Royal Plaza Surabaya.

Make yourself at home in one of the 204 air-conditioned rooms featuring minibars and LCD televisions. Your Select Comfort bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a 24-hour fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

Satisfy your appetite for lunch, dinner, or brunch at Magnolia, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Surabaya? This hotel has 89082 square feet (8276 square meters) of space consisting of a conference center and 20 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Languages spoken

  • English

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The Westin Surabaya

Pakuwon Mall Jl Puncak Indah L, Surabaya, 60216

Hotel Amenities

Hotel Amenities

  • Lift
  • Concierge services
  • Total number of rooms - 204
  • Airport transport (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Children's pool
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Conference space size (feet) - 89082
  • Conference space size (meters) - 8276
  • Number of meeting rooms - 20
  • Number of outdoor pools - 3
  • Conference centre
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Number of bars/lounges - 1
  • Luggage storage
  • 24-hour fitness facilities
  • Children's club (free)
  • Golf lessons with a pro
  • Pro shop
  • Golf caddy
  • Shopping centre on site
  • Covered parking
  • Secured parking
  • Golf cart
  • Golf clubs (equipment)
  • Outdoor furniture
  • Walkway to water
  • Children's toys
  • No accessible shuttle
  • Accessible airport shuttle
  • Number of accessible parking spaces 3
  • Lift door width (inches) - 55
  • Lift door width (centimetres) - 140

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Indonesian
  • Chinese (Mandarin)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

The Westin Surabaya offers 204 air-conditioned accommodations with minibars and safes. Select Comfort beds feature down comforters. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Surabaya hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Cable TV service
  • Free WiFi
  • Down comforter
  • Pillow menu
  • Sleep Number by Select Comfort mattress
  • LCD TV
  • TV size 55
  • TV size (measurement) inch
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Mini-fridge
  • Closed-captioned TV
  • Height-adjustable showerhead
  • Lever door handles
  • Wardrobe
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Meal delivery service available

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.

Magnolia - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Sky Lounge - This bar specializes in Asian cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to do

  • Golf lessons available nearby
  • Bicycle rentals on site
  • Golf driving range on site
  • Playground on site
  • Health or beauty spa nearby

Spa Services

  • Body treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Body scrubs
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Reflexology

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 874000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Service animals not allowed

Debit cards

UnionPay

Guests will receive an email with special check-in instructions

Staffed front desk

Guest will receive an email before arrival 24 hours

Property is cleaned with disinfectant

Guests are provided with free hand sanitiser

Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Property confirms they are implementing guest safety measures

Fees

Optional extras

  • Fee for buffet breakfast: approximately IDR 408000 for adults and IDR 204000 for children
  • Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 5)
  • Covered self parking fee: IDR 100000 per stay
  • Valet parking fee: IDR 150000 per stay
  • Rollaway bed fee: IDR 874000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • The Westin Surabaya Hotel
  • The Westin Surabaya Surabaya
  • The Westin Surabaya Hotel Surabaya

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

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