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Four Seasons Hotel Suzhou

5.0 star property

Photo gallery for Four Seasons Hotel Suzhou

Children’s play area – indoor
Property preview
Property entrance
3 restaurants, breakfast, lunch, dinner served; international cuisine
Indoor pool, seasonal outdoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Pet-friendly
  • Housekeeping

Explore the area

View map
88 Four Seasons Boulevard, Suzhou, Jiangsu, 215000
  • Place, Jinji Lake
    ‪1 min walk‬
  • Place, Suzhou International Expo Center
    ‪9 min drive‬
  • Place, Suzhou Culture and Arts Center
    ‪10 min drive‬
  • Airport, Wuxi (WUX-Shuofang)

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View

Deluxe Room, 1 King Bed, Non Smoking, Garden View | Garden view

Deluxe Room, 1 King Bed, Non Smoking, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking, Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, Non Smoking, Garden View

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Lake View

Deluxe Room, 1 King Bed, Non Smoking, Lake View

Deluxe Room, 1 King Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking, Lake View

Separate bathtub and shower, free toiletries, hair dryer, bathrobes

Deluxe Room, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Terrace, Garden View

Room, 1 King Bed, Terrace, Garden View

Room, 1 King Bed, Terrace, Garden View

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Non Smoking, Terrace

Room, Non Smoking, Terrace

Room, Non Smoking, Terrace

  • 56 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Lake View Room

Executive Lake View Room

Executive Lake View Room

10.0 out of 10
Exceptional
(1 review)
  • 83 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Lake View

Deluxe Suite, 1 King Bed, Non Smoking, Lake View

Deluxe Suite, 1 King Bed, Non Smoking, Lake View

8.0 out of 10
Very good
(1 review)
  • 83 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Non Smoking, Lake View

Lake view

Deluxe Suite, Non Smoking, Lake View

  • 83 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite, 1 King Bed, Non Smoking, Terrace

Premier Suite, 1 King Bed, Non Smoking, Terrace

Premier Suite, 1 King Bed, Non Smoking, Terrace

  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, Non Smoking, Terrace

Flat-screen TV, toys, books, heated floors

Premier Suite, Non Smoking, Terrace

  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suzhou Heritage Suite King

Suzhou Heritage Suite King

Suzhou Heritage Suite King

  • 126 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suzhou Heritage Suite Two Twin

1 bedroom, minibar, in-room safe, desk

Suzhou Heritage Suite Two Twin

  • 126 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Penthouse, Non Smoking

Penthouse, Non Smoking

Penthouse, Non Smoking

  • 152 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking

Villa, 1 Bedroom, Non Smoking

Villa, 1 Bedroom, Non Smoking

  • 112 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Non Smoking

Villa, 2 Bedrooms, Non Smoking | Garden view

Villa, 2 Bedrooms, Non Smoking

  • 172 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Room, 1 King Bed, Non Smoking, Lake View

Premier Room, 1 King Bed, Non Smoking, Lake View

Premier Room, 1 King Bed, Non Smoking, Lake View

  • 55 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds, Non Smoking, Lake View

Premier Room, 2 Single Beds, Non Smoking, Lake View | Lake view

Premier Room, 2 Single Beds, Non Smoking, Lake View

  • 55 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Suzhou

With a stay at Four Seasons Hotel Suzhou in Suzhou (Suzhou Industrial Park), you'll be a 1-minute drive from Jinji Lake and 6 minutes from Gate to the East. .This family-friendly hotel is 2.5 mi (4 km) from Suzhou Center Mall and 3 mi (4.8 km) from Dushu Lake.

What's nearby

  • Jinji Lake - 1 min walk - 0.1 km
  • Gate to the East - 8 min drive - 5.6 km
  • Yuanrong Times Square - 9 min drive - 6.1 km
  • Suzhou International Expo Center - 9 min drive - 6.4 km
  • Suzhou Culture and Arts Center - 10 min drive - 6.6 km

Getting around

  • Jinhu Station - 7 min walk
  • Suzhou Railway Station - 26 min drive
  • Hongqiao International Airport (SHA) - 78 min drive

Restaurants

  • ‪青鹤谷 - ‬18 min walk
  • ‪金瑅花园酒店 - ‬16 min walk
  • ‪苏SHOW - ‬17 min walk
  • ‪Pacific Coffee - ‬17 min walk
  • ‪Sizzzling Steakhouse - ‬17 min walk

About this property

Four Seasons Hotel Suzhou

Luxury hotel with 3 restaurants and a full-service spa
Four Seasons Hotel Suzhou offers 210 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include massages. The spa is open daily.
Make yourself at home in one of the 210 air-conditioned rooms featuring heated floors and flat-screen televisions. Digital television is provided for your entertainment. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an indoor pool, a 24-hour fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at YUN HE, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
YUN HE - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.
JIN JING GE - Overlooking the garden, this fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
DOLCE VITA - This poolside restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
THE LOUNGE & BAR - This lobby lounge specializes in international cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • DOLCE VITA
  • JIN JING GE
  • THE LOUNGE & BAR
  • YUN HE

Things to do

  • 24-hour gym
  • Books
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Yoga classes

Family friendly

  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heated floor
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 12 to May 1:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CNY 1200 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CNY 1200 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from June 01 to October 11
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Seasons Suzhou Suzhou
Four Seasons Hotel Suzhou Hotel
Four Seasons Hotel Suzhou Suzhou
Four Seasons Hotel Suzhou Hotel Suzhou

Four Seasons Hotel Suzhou Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 20 out of 25 reviews
Rating 8 - Good. 3 out of 25 reviews
Rating 6 - Okay. 2 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall would recommend

Hotel itself is really nice. The room is spacious and the swimming pool has a great view of Suzhou. However the other side of the infinity pool slightly ruined it as it was a bit of a swamp. Service was generally good though a little slow to check in and a bit of wait for breakfast. I understand we arrived at peak time however the lobby area didn’t really seem big enough to host the number of guests then had to step over wires whilst playing the food. The food itself was amazing and it was a nice weekend get away for a couple.
Stayed 1 night in Jun 2025

10/10 Excellent

giorgi, tbilisi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was one of the best from best
Stayed 4 nights in Apr 2025

10/10 Excellent

Sean, Hamburg

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and location for holiday guests. Gourmet breakfast, wonderful view from room and hotel lobby bar. Fantastic swimming pool! Garden with pond and lake view
Stayed 5 nights in Mar 2025

10/10 Excellent

Yifei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 , the must visit lux hotel in SuZhou

A stay for my random trip to SuZhou. Arrived at the hotel with a lines of other guests doing chek-in /out , so the staffs offered me a complimentary mini afternoon tea at their restaurant (this is very warm) ! Once my little rest is almost done, they sent out the key to my table and told me I can let them know whenever I m ready so their reception staffs will lead me to my room. The room is clean, well decorated with Modern Chinese Style. Love the Frédéric Malle toiletries since they smells really really nice. Had a chance to visit their Bar/Lounge at night. The menu/ cocktails offered are very interesting. After the detailed introduction of the menu from their bar tenders, me and my friend ordered a cocktail with tea and another cocktail with lychee. Amazing ! The breakfast is also great! You can find fresh-cooked noodles as well as XiaoLongBao which is just steamed. At the end of my stay doing the checkout, since the staffs knowing one of my hobbies is collecting room keys of hotels, they offered a set of beautiful keys of the property. GREAT SOUVENIR! Overall 10/10 , and I m pretty sure I m gonna visit it again very soon.
Stayed 1 night in Aug 2024

6/10 Okay

LeNisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Zhilin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Suzhou
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Amazing stay. Ambience and service were outstanding. Cleanliness could be improved (very minor issues). The team goes out of their way to ensure an amazing experience.
I’m
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Amazing stay. Ambience and service were outstanding. Cleanliness could be improved (very minor issues). They team goes out of their way to ensure an amazing experience.
Stayed 1 night in Jul 2024

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived very early in the am 8:30, they offered me to check in right away after my long journey. Staffs were very professional and friendly, Penny and Rosemary helped me the most for everything I asked. Beautiful property with be best view
Stayed 1 night in May 2024

10/10 Excellent

Rasmus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

HSIN JUEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Liti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間和早餐一切都非常好
Stayed 3 nights in May 2025

8/10 Good

chinching

Liked: Cleanliness, property conditions & facilities, room comfort
對酒店整體的感覺很不錯，前檯的服務非常好。 相較其他國家的四季酒店,蘇州四季酒店令人感覺很一般,或許剛開業不久。
Stayed 3 nights in Apr 2025

10/10 Excellent

SHU LOK JOHNNY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Michihiro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフがとても親切 また、機会があれば泊まりたいです。

6/10 Okay

TSE Sai

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Cleaning staff came in even with No Disturb sign on
Stayed 2 nights in Dec 2024

10/10 Excellent

seungwon

Stayed 1 night in Nov 2024

10/10 Excellent

Fan Bin

Stayed 2 nights in Oct 2024

10/10 Excellent

A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Good
Stayed 2 nights in Aug 2024

10/10 Excellent

LOI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. The hotel is newly opened so the hardwares are all kept excellent condition. 2. Staff service quality is very high. JULY from Front Desk, DUY from Bell Service, STELLA from Lobby Lounge, they are all amazing people who brought me a wonderful hospitality experience in Four Seasons SuZhou. 3. Hotel location is quite far from any public transportation. 4. Food quality so-so. Signature SPA experience is great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hin Kei Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the money paid

Worth the money paid. You got the four-seasons level services. Personalized touch. They met all my requests asks and exceed expectation. Thank you Dora for the impressive “cantonese” hospitality.
Stayed 1 night in Jun 2024