See all properties
Save

Hilton Suzhou

5.0 star property

Photo gallery for Hilton Suzhou

2 indoor pools
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Exterior
Reception

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Housekeeping
  • Breakfast available

Explore the area

Map
275 Suzhou Avenue East Industrial Park, Suzhou, 215028
  • Jinji Lake
    ‪3 min drive‬
  • Suzhou International Expo Center
    ‪3 min drive‬
  • Suzhou Culture and Arts Center
    ‪4 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪39 min drive‬

Room options

View all photos for Studio Suite

Premium bedding, down duvets, minibar, in-room safe

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Premium bedding, down duvets, minibar, in-room safe

Executive Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

View from room

Executive Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Guest Room

View from room

Guest Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Deluxe Suite

King Deluxe Suite | View from room

King Deluxe Suite

  • 117 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

View from room

Presidential Suite

  • 197 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room

Premium bedding, down duvets, minibar, in-room safe

Guest Room

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Suite

Premium bedding, down duvets, minibar, in-room safe

King Suite

  • 77 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Accessible Guest Room

Premium bedding, down duvets, minibar, in-room safe

Accessible Guest Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Suite

View from room

Three Bedroom Suite

  • 158 sq m
  • City view
  • Sleeps 9
  • 2 King Beds OR 2 Twin Beds

View all photos for Two Bedroom Suite

LCD TV

Two Bedroom Suite

  • 122 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Suite

View from room

One Bedroom Suite

  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Three Bedroom Suite

Deluxe Three Bedroom Suite

Deluxe Three Bedroom Suite

  • 181 sq m
  • City view
  • Sleeps 9
  • 2 King Beds OR 2 Twin Beds

View all photos for Deluxe Two Bedroom Suite

View from room

Deluxe Two Bedroom Suite

  • 162 sq m
  • City view
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe One Bedroom Suite

View from room

Deluxe One Bedroom Suite

  • 82 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Gazebo

Suzhou Marriott Hotel

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.6 out of 5, Wonderful, (201)
The price is NZ$185
for 1 room
includes taxes & fees
16 Aug - 17 Aug
Suzhou Marriott Hotel

About the area

Suzhou

A stay at Hilton Suzhou places you in the heart of Suzhou, within a 5-minute drive of Suzhou Ferris Wheel and Suzhou International Expo Center. .This luxury hotel is 1.8 mi (3 km) from Yuanrong Times Square and 2.4 mi (3.8 km) from Jinji Lake.

What's nearby

  • Jinji Lake - 3 min drive - 2.7 km
  • Yuanrong Times Square - 3 min drive - 2.7 km
  • Suzhou International Expo Center - 3 min drive - 3.0 km
  • Suzhou Culture and Arts Center - 4 min drive - 3.3 km
  • Gate to the East - 8 min drive - 7.6 km

Getting around

  • Nanshi Jie Station - 8 min walk
  • Yixing High-Speed Railway Station - 23 min drive
  • Hongqiao International Airport (SHA) - 68 min drive

Restaurants

  • ‪星巴克 - ‬10 min walk
  • ‪鱼一日本料理 - ‬12 min walk
  • ‪吴越荣记 - ‬11 min walk
  • ‪米多咖啡 - ‬9 min walk
  • ‪企业家俱乐部 - ‬11 min walk

About this property

Hilton Suzhou

Luxury hotel with 3 restaurants and 2 indoor pools
Hilton Suzhou offers 538 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 538 air-conditioned rooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools, a health club, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Chinese cuisine at Yuxi, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Suzhou? This hotel has facilities measuring 21528 square feet (2000 square meters), including a conference center. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Yuxi - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
BACIO - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Yuan Lobby Lounge - This lobby lounge specializes in Fusion cuisine and serves light fare only. Open daily.
OPEN - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Beer Society - This bar specializes in Fusion cuisine. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 194 for adults and CNY 194 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Free manager's reception (select days)

Restaurants on site

  • BACIO
  • Beer Society
  • OPEN
  • Yuan Lobby Lounge
  • Yuxi

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Full-service spa

Family friendly

  • 2 indoor pools
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (21,528 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 38 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not provide Bath wipes, Shaving kit, Nail file, Cotton buds(Hygiene set), Shoe polish, Sewing kit, Toothbrush, Toothpaste and Comb.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 298.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 194 for adults and CNY 194 for children
  • Rollaway bed fee: CNY 298.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

DoubleTree Hilton Hotel Suzhou
DoubleTree Hilton Suzhou
Hilton Suzhou Hotel
DoubleTree by Hilton Hotel Suzhou
Hilton Suzhou Hotel
Hilton Suzhou Suzhou
Hilton Suzhou Hotel Suzhou

Hilton Suzhou Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 54 out of 74 reviews
Rating 8 - Good. 17 out of 74 reviews
Rating 6 - Okay. 1 out of 74 reviews
Rating 4 - Poor. 0 out of 74 reviews
Rating 2 - Terrible. 2 out of 74 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thry need to accommodate for Muslims and provide halal food at the buffet and restaurant
Stayed 5 nights in Nov 2024

10/10 Excellent

Geno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Sheng

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always perfect!

Brilliant service as always! Everything was flawless!
Stayed 1 night in Jun 2021

10/10 Excellent

Wenting

Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

It's very nice and very new hotel.We love it and we had a good stay there.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

10/10 Excellent

Hongzhuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel apartment was bigger than my actual apartment. Had a washer in the room.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location with a super market across the street.
Stayed 1 night in Mar 2019

10/10 Excellent

SIU SHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Bryan

Liked: Cleanliness, property conditions & facilities, room comfort

Impressive building, great hotel.

Stunning hotel very new, rooms are large and very well equipped, great location walking distance to retail shops,many great restaurant's nearby.
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Different expectation

I booked a suite and expect a suite. However I was asked to go to another adjacent block and was given a service apartment. Nevertheless the service apartment is still pleasant but no where near "suite class"
Stayed 2 nights in Sep 2018

8/10 Good

SLiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything is great would love to see some improvement in overall training of staff and concierge service
Stayed 2 nights in Aug 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel in Suzhou.

This Hilton Property is fairly new and in great condition. My room was nicely decorated, clean, comfortable. I will definitely stay here next tine in Suzhou.
Stayed 2 nights in Jun 2018

10/10 Excellent

Jangkeun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

XIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
环境和服务都很好，五楼自助餐新鲜，品类丰富，推荐
Stayed 1 night in Apr 2025

8/10 Good

HIROAKI

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的住宿！
Stayed 2 nights in Jan 2025

10/10 Excellent

sung hwan

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Angus

Stayed 2 nights in Nov 2024

10/10 Excellent

Dowan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Akihito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024