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The Ritz-Carlton, Suzhou

5.0 star property

Photo gallery for The Ritz-Carlton, Suzhou

Exterior
Minibar, in-room safe, blackout curtains, iron/ironing board
Executive lounge
Lobby sitting area
Restaurant

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Spa
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

View map
369 Guangji South Road, Suzhou, Jiangsu, 215000
  • Shantang Street
    ‪4 min drive‬
  • Humble Administrator's Garden
    ‪7 min drive‬
  • Suzhou Museum
    ‪7 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪31 min drive‬

Room options

View all photos for Panorama Studio Room, Gusu View, King Bed

Minibar, in-room safe, blackout curtains, iron/ironing board

Panorama Studio Room, Gusu View, King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, Gusu View, King Bed

Premier Room, Gusu View, King Bed

Premier Room, Gusu View, King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, Gusu View, Double Beds

Premier Room, Gusu View, Double Beds

Premier Room, Gusu View, Double Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Suite, Gusu View, King Bed

TV

Premier Suite, Gusu View, King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Panorama Room, Gusu View, Double Beds

TV

Panorama Room, Gusu View, Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Panorama Room, Gusu View, King Bed

TV

Panorama Room, Gusu View, King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, City View, King Bed

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, City View, King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, City View, Double Beds

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, City View, Double Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, City View, King Bed

Minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, City View, King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Panorama Studio Room, Gusu View, King Bed

Minibar, in-room safe, blackout curtains, iron/ironing board

Club Panorama Studio Room, Gusu View, King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Premier Suite, Gusu View, King Bed

TV

Club Premier Suite, Gusu View, King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, City View, Double Beds

Minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, City View, Double Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Panorama Room, Gusu View, King Bed

TV

Club Panorama Room, Gusu View, King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Panorama Room, Gusu View, Double Beds

Minibar, in-room safe, blackout curtains, iron/ironing board

Club Panorama Room, Gusu View, Double Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Deluxe Suite, City View, King Bed

Minibar, in-room safe, blackout curtains, iron/ironing board

Club Deluxe Suite, City View, King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, City View, King Bed

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Suite, City View, King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

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Four Seasons Hotel Suzhou

  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
4.8 out of 5, Exceptional, 25 reviews
The price is NZ$604
includes taxes & fees
16 Oct - 17 Oct
Four Seasons Hotel Suzhou

About the area

Suzhou

A stay at The Ritz-Carlton, Suzhou places you in the heart of Suzhou, within a 5-minute drive of West Garden Temple and Suzhou Canal Park. .This luxury hotel is 1.9 mi (3.1 km) from Suzhou City Moat and 2.2 mi (3.5 km) from Shantang Street.

What's nearby

  • Hanshan Temple - 3 min drive - 3.4 km
  • Shantang Street - 4 min drive - 3.3 km
  • Pingjiang Road - 6 min drive - 6.3 km
  • Humble Administrator's Garden - 7 min drive - 6.5 km
  • Suzhou Museum - 7 min drive - 6.5 km

Getting around

  • Sanxiang Square Station - 12 min walk
  • Suzhou Railway Station - 18 min drive
  • Wuxi (WUX-Shuofang) - 42 min drive

Restaurants

  • ‪松鹤楼 Song helou - ‬4 min drive
  • ‪Marriott Suzhou - 48th Floor Executive Lounge - ‬13 min walk
  • ‪The Lounge - ‬13 min walk
  • ‪Alto Vino Marriott Suzhou - ‬13 min walk
  • ‪新岛咖啡 New Island Coffee - ‬8 min walk

About this property

The Ritz-Carlton, Suzhou

Luxury hotel with 3 restaurants and a full-service spa
The Ritz-Carlton, Suzhou offers 190 air-conditioned accommodations with minibars and espresso makers. Cable television is provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Ren Spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 190 air-conditioned rooms featuring minibars and espresso makers. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and bidets. Conveniences include phones, as well as safes and irons/ironing boards.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access and concierge services.
Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Ritz-Carlton, Suzhou has 3 restaurants on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 per person
  • 3 restaurants

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Outdoors

  • Garden

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Built in 2025
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 406 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 per person
  • Rollaway bed fee: CNY 406 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

The Ritz-Carlton, Suzhou Hotel
The Ritz-Carlton, Suzhou Suzhou
The Ritz-Carlton, Suzhou Hotel Suzhou