Caption By Hyatt Central Sydney

4.0 star property

Photo gallery for Caption By Hyatt Central Sydney

Exterior
Creator video - submitted by Globe Trotting with Kay
Gym
Premium Room, 1 King Bed
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
13 Parker Street, Haymarket, NSW, 2000
  • Place, Capitol Theatre
    ‪2 min walk‬
  • Place, World Square Shopping Centre
    ‪3 min walk‬
  • Place, Hyde Park
    ‪7 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪11 min drive‬

Room options

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Basic Room, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Queen Bed, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 King Bed, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Sydney

With a stay at Caption By Hyatt Central Sydney, you'll be centrally located in Sydney, steps from Capitol Theatre and 9 minutes by foot from Hyde Park. .This hotel is 0.5 mi (0.8 km) from International Convention Centre Sydney and 0.5 mi (0.9 km) from Sydney Town Hall.

What's nearby

  • Capitol Theatre - 2 min walk - 0.2 km
  • Paddy's Market - 2 min walk - 0.2 km
  • World Square Shopping Centre - 3 min walk - 0.3 km
  • Hyde Park - 7 min walk - 0.6 km
  • International Convention Centre Sydney - 9 min walk - 0.8 km

Getting around

  • Capitol Square Light Rail Station - 1 min walk
  • Sydney Central Station - 4 min walk
  • Sydney Airport (SYD) - 27 min drive

Restaurants

  • ‪Chat Thai - ‬3 min walk
  • ‪Palace Hotel - ‬2 min walk
  • ‪KFC - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪The Great Southern Hotel - ‬3 min walk

About this property

Caption By Hyatt Central Sydney

Caption By Hyatt Central Sydney offers 174 accommodations with bathrobes and hair dryers. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Stay in one of 174 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
This smoke-free hotel was built in 2025.
Enjoy a meal at Talk Shop or snacks in the hotel's coffee shop/cafe. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-in, a 24-hour front desk, and luggage storage.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM.
Talk Shop - Onsite café.
Grab and Go - Onsite delicatessen. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 15 to 28 for adults and AUD 15 to 28 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Grab and Go
  • Talk Shop

Family friendly

  • Dining table
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways (100 centimetre high)
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Built in 2025
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Dining table
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's World of Hyatt mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 28 for adults, and AUD 15 to 28 for children
  • Rollaway bed fee: AUD 60 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Caption By Hyatt Central Sydney Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 76 out of 109 reviews
Rating 8 - Good. 24 out of 109 reviews
Rating 6 - Okay. 5 out of 109 reviews
Rating 4 - Poor. 2 out of 109 reviews
Rating 2 - Terrible. 2 out of 109 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really fantastic hotel. Excellent staff, food and location. Spotlessly clean rooms. Nothing was too much trouble for any of the staff. And, no need to take any toiletries. The hotel has everything you need. Thanks for a great stay and see you soon.
Stayed 3 nights in Feb 2026

10/10 Excellent

MOISES JR

Stayed 5 nights in Dec 2025

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located for transportation. At edge of Chinatown, minutes walk to Paddy’s market and short walk to QEB, Darling Harbour
Stayed 3 nights in Jan 2026

8/10 Good

Catherine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff were very helpful and friendly, nothing was too much trouble. Location is great - central and also only 1 min to the light rail station
Stayed 3 nights in Dec 2025

10/10 Excellent

Gay

Stayed 4 nights in Dec 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and modern. Staff freshened it everyday with a full change every 3 days. Lobby staff were friendly and helpful. Very close to everything, perfect for solo travellers who want to explore Sydney!!
Stayed 12 nights in Dec 2025

10/10 Excellent

Andrzej Staniskaw, South Coogee

Liked: Cleanliness, amenities, property conditions & facilities
Staff and room. Perfect location!
Stayed 13 nights in Dec 2025

4/10 Poor

Jon, Melbourne

Liked: Cleanliness, property conditions & facilities
The air conditioning only activates when it detects movement in the room. On a hot day, I'd return to find temperatures around 29°C, then wait a couple of hours for it to cool down. If you're coming in and out during the day for work or to freshen up, this makes the room pretty impractical. I understand the energy-saving intent, but a simple thermostat override would solve this.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tamara

Liked: Cleanliness, property conditions & facilities
Overall, I could not fault this hotel. The location was close to all the main sites near chinatown, a few minutes walk to central or the light rail running to circular quay or darling harbour. The bed was comfortable and the rain shower was devine. The staff were friendly and very willing to help me when I was having medical issues (Thank you Adam). All in all , an amazing hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Bhaskara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was absolutely great and staff were very friendly. Located centrally and easy to get to the city. Only need is having a microwave in room.
Stayed 5 nights in Dec 2025

10/10 Excellent

Cathal

Stayed 3 nights in Dec 2025

10/10 Excellent

Arthur

Liked: Cleanliness, amenities
New hotel so top marks for cleanliness. The rooms are well thought out for the space allocated with adequate amenities such as slippers, ironing board, safe toiletries and sewing kit (no bathrobes). The fire alarm does get tripped ALOT, not sure if it's because it's a new building. The fire alarm went off 3 times during our 4 night stay
Stayed 4 nights in Dec 2025

2/10 Terrible

Margaret

Stayed 4 nights in Dec 2025

6/10 Okay

ROY

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Clean room staff very polite
Stayed 8 nights in Dec 2025

10/10 Excellent

RAKESH

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was excellent
Stayed 4 nights in Dec 2025

10/10 Excellent

Virginia

Liked: Cleanliness, amenities, property conditions & facilities
Clean and stylish rooms; the staff were incredibly friendly and helpful!
Stayed 3 nights in Dec 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Dec 2025

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy access to train lines, room was nice and clean and we were able to check in early. Staff was fairly hands off but overall a pleasant easy stay. The bathrooms do lack a bit of privacy to keep in mind with who you are travelling with.
Stayed 4 nights in Nov 2025

8/10 Good

bridget

Stayed 5 nights in Nov 2025

10/10 Excellent

Daichi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room!!!
Stayed 3 nights in Nov 2025

8/10 Good

Julie, West Hindmarsh

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Nov 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities
Clean and modern room.
Stayed 1 night in Nov 2025

10/10 Excellent

Charlie Natale

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff were very kind and helpful
Stayed 1 night in Oct 2025

6/10 Okay

Dean

Travelled with family
Liked: Cleanliness, property conditions & facilities
Didn't appreciate the fire alarm at 10.30PM, because someone was having a hot shower abd created too much steam. Bathrooms don't have exhaust fans, so this will happen again. Staff and amenities were good.
Stayed 2 nights in Nov 2025

8/10 Good

Ross

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Yes excellent great room staff fantastic the only problem was the shower door, it only opens in & if your a larger person you wont get in,ive got a tummy & had to squeeze past
Stayed 1 night in Nov 2025