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Harbourview Inn, SureStay Collection by Best Western

2.5 star property

Photo gallery for Harbourview Inn, SureStay Collection by Best Western

Terrace/patio
Breakfast, lunch, dinner served; sea views
View from room
Standard Room, 1 Queen Bed, Non Smoking, Sea View
Luxury Penthouse | Exterior

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
100 Kings Rd, Sydney, NS, B1S 1A1
  • Place, Cape Breton Centre for Craft and Design
    ‪11 min walk‬
  • Place, Centre 200
    ‪11 min walk‬
  • Place, World's Largest Fiddle
    ‪18 min walk‬
  • Airport, Sydney, NS (YQY)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Non Smoking

Premium bedding, individually furnished, desk, laptop workspace

Family Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Sea View (Larger Room;with Sofabed)

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Sea View (Larger Room;with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Sea View

Standard Room, 1 Queen Bed, Non Smoking, Sea View

Standard Room, 1 Queen Bed, Non Smoking, Sea View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

Standard Room, 1 Double Bed, Non Smoking, Sea View

Standard Room, 1 Double Bed, Non Smoking, Sea View

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Sea View

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Sea View

  • Sleeps 4
  • 2 Queen Beds

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About the area

Sydney

With a stay at Harbourview Inn, SureStay Collection by Best Western in Sydney, you'll be in a shopping district, just a 4-minute walk from Sydney Waterfront Boardwalk and 10 minutes by foot from Bethel Presbyterian Church. .This casino hotel is 14.9 mi (24 km) from Marine Atlantic Ferry Terminal and 0.8 mi (1.2 km) from Cape Breton Centre for Craft and Design.

What's nearby

  • Sydney Waterfront Boardwalk - 5 min walk - 0.4 km
  • Cape Breton Centre for Craft and Design - 11 min walk - 1.0 km
  • Centre 200 - 11 min walk - 1.0 km
  • Membertou Heritage Park - 13 min walk - 1.1 km
  • World's Largest Fiddle - 18 min walk - 1.5 km

Getting around

  • Sydney, NS (YQY) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪Philthy Philly's - ‬16 min walk
  • ‪Tim Hortons - ‬2 min drive
  • ‪Daniel's Restaurant & Lounge - ‬8 min walk
  • ‪Governor's Pub - ‬15 min walk

About this property

Harbourview Inn, SureStay Collection by Best Western

Hotel in Sydney with a casino and bars
Harbourview Inn, SureStay Collection by Best Western offers 65 accommodations with bathrobes and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 65 individually furnished guestrooms, featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and fans, as well as phones with free local calls.
Take advantage of recreation opportunities such as a casino, or other amenities including complimentary wireless internet access and a banquet hall.
Satisfy your appetite at Kings Wings, a restaurant where you can take in the ocean view. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and ATM/banking services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
Kings Wings - Overlooking the ocean, this family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Kings Wings

Things to do

  • 10 slot machines
  • Casino
  • Gaming table

Family friendly

  • Children's games
  • In-room microwave
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for CAD 50.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay
  • Cleaning deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CAD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Property Registration Number STR2526T0728

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Habourview Inn Suites
Harbourview Inn & Suites Hotel
Harbourview Inn & Suites Sydney
Harbourview Inn & Suites Hotel Sydney

Harbourview Inn, SureStay Collection by Best Western Reviews

Reviews

5.8
Rating 10 - Excellent. 94 out of 577 reviews
Rating 8 - Good. 113 out of 577 reviews
Rating 6 - Okay. 117 out of 577 reviews
Rating 4 - Poor. 127 out of 577 reviews
Rating 2 - Terrible. 126 out of 577 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

Reviews

6/10 Okay

Stacey

Business traveller
Okay stay .. Thanks !
Stayed 4 nights in Oct 2025

6/10 Okay

Jeanette

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t let the association with Best Western mislead you!!! The property looks fair from the outside but inside is different. Oh, where to begin? The checkin was likely the best part of the experience. The beds aren’t especially good, the ceiling has been repaired and looks dodgy. The towels are so thin, mildew on the plastic shower curtain. No coffee in the room, no kettle or a tea bag. Fridge worked and has a large freezer. Breakfast— the chafing dish wasn’t turned on or something as the eggs, hot dogs (yes- hot dogs) and potatoes wedges were cold. So there was at least cereal, muffins and yogurt and coffee. We booked through Expedia, should have just walked up in person to examine the room. But after hours travelling we wanted to have a place to just get into. The front desk staff were at least receptive and apologized for our experience. They brought out a person, maybe the manager; no introduction given. After discussing the situation , she was not willing to give any resolution. We really don’t have much recourse but will be reaching out to Best Weatern and NS Health.
Stayed 1 night in Oct 2025

2/10 Terrible

Lynette

Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness was subpar
Stayed 1 night in Sep 2025

10/10 Excellent

Helen d

Liked: Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

doug

Travelled with partner
Slight upgrades needed, but staff was great
Stayed 1 night in Oct 2025

2/10 Terrible

Brooke

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at 10:00 pm and there were men on the front porch smoking heavily. First room I was assigned had mold in the bathroom. Second room had sticky bathroom floors and dirty blankets. Both were on the bottom floor. I asked to be switched again and was told it would be 30 minutes to clean another room and the TV won’t work.The third room I entered on the main floor seemed clean enough. Blankets and pillows were very thin. Noises from people upstairs could be heard all night. I checked out at 6:00 AM and asked the front desk if something can be done about the rigamaroll I was put through. Staff replied “I’m just a random night worker I can’t give discounts.”
Stayed 1 night in Oct 2025

4/10 Poor

Jonathan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirt and garbage under futon in room, did not get the room I paid for, cigarette butts all over the deck near front door. Hotel smelled awful.
Stayed 1 night in Oct 2025

6/10 Okay

Barbara

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This room was very spartan and not very nice even for the price of $169. This is end of October and beginning of off season .. other hotels were the same price. Should have shopped around. Being a best western we were surprised. It needs a reno or charge less. TV did not come easily .. needs instructions.
Stayed 1 night in Oct 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Don't stay here. Worst place ever. Full of insects and vermin. The staff are awful. I'd rather sleep in a dumpster than visit this place. Avoid at all cost. The place should be shut down and demolished.
Stayed 1 night in Oct 2025

2/10 Terrible

Amy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Connie

Liked: Cleanliness, staff & service, room comfort
We had a few issues but they were taken care of. Staff was friendly and helpful. Would have liked a coffee maker in out room since we had to leave before the breakfast opened.
Stayed 1 night in Oct 2025

6/10 Okay

Gail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Apparently due to an issue in kitchen, we arrived to no food, coffee, plates or mugs. Very disappointed...however, an effort was made for all who were there for breakfast and coffee and fresh food came after a 15 minute wait. There were just 2 bath towels , one hand towel and 3 wash clothes for 3 women! Bed was comfortable room was clean. Staff were very nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Ralph Lloyd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was courteous and helpful. Breakfast was hearty and good.
Stayed 2 nights in Oct 2025

8/10 Good

Jenn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Oct 2025

4/10 Poor

Clinton

Disliked: Cleanliness, staff & service, property conditions & facilities
Wasn't given the room I booked. No sleep on a double bed with warped springs. There is no customer support past the front desk.
Stayed 1 night in Oct 2025

8/10 Good

Naveen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great breakfast menu and had a really nice staffs.
Stayed 1 night in Oct 2025

2/10 Terrible

Bruce, Falmouth

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good breakfast, Room fairly clean but needs upgrading. Out dated bathroom.
Stayed 1 night in Oct 2025

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Barely any breakfast options. Our bathroom door would not close. They were supposed to fix it, they didn’t. Also when booking, I specifically booked a room with a sofa bed as we are a family of 5. Our room did not have a sofa bed. Someone was supposed to get back to us on that. Never heard back from anyone. The stairway smelled extremely bad. The room looks like they were painted by toddlers. Fridge handle was falling off. Our beds were not made, rooms not cleaned. We were there for two nights
Stayed 2 nights in Oct 2025

2/10 Terrible

Boris

Travelled with partner
Disliked: Amenities, property conditions & facilities
Definitely the worst experience in the last 20 years of travel. The guy on reception (Amir? Amit?) was really good - but that was the only good thing in there. The place is old, trushy and smells terrible. They try to renew some surfaces but so far it doesn't help. Miserable bed, tiny room and primitive breakfast - all for the price of good budget hotel. Housekeeping forgot to give us shower towels (I had to walk to the receiption: phone doesn't work, too). It was my mistake. Don't do that.
Stayed 1 night in Oct 2025

2/10 Terrible

Jocena

Disliked: Amenities, property conditions & facilities
Not good
Stayed 1 night in Oct 2025

2/10 Terrible

Sameep

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Cleaning the vents and better pricing and not having smell in room
Stayed 1 night in Oct 2025

6/10 Okay

Thomas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited property available due to no vacancies. Room was fine and bed comfortable. Property, hallways and entrances seemed in need of improvements. It was a bit surprising and had an unsanitary and unsafe conditions.
Stayed 1 night in Oct 2025

4/10 Poor

John

Stayed 3 nights in Oct 2025

2/10 Terrible

Sara

Travelled with family
Disliked: Amenities, property conditions & facilities
Very dirty. Sheets were stained. We found bed bugs in the beds. Very disappointed and dissatisfied!!
Stayed 1 night in Oct 2025