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Harbourview Inn, SureStay Collection by Best Western

2.5 star property

Photo gallery for Harbourview Inn, SureStay Collection by Best Western

View from room
Terrace/patio
Deluxe Double Room
Deluxe Single Room, 1 Queen Bed, Sea View | Water view
Breakfast, lunch, dinner served; sea views

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View map
100 Kings Rd, Sydney, NS, B1S 1A1
  • Place, Cape Breton Centre for Craft and Design
    ‪10 min walk‬
  • Place, Centre 200
    ‪11 min walk‬
  • Place, World's Largest Fiddle
    ‪18 min walk‬
  • Airport, Sydney, NS (YQY)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Non Smoking

Premium bedding, individually furnished, desk, laptop workspace

Family Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Sea View (Larger Room;with Sofabed)

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Sea View (Larger Room;with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Sea View

Standard Room, 1 Queen Bed, Non Smoking, Sea View

Standard Room, 1 Queen Bed, Non Smoking, Sea View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

Standard Room, 1 Double Bed, Non Smoking, Sea View

Standard Room, 1 Double Bed, Non Smoking, Sea View

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Sea View

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Sea View

  • Sleeps 4
  • 2 Queen Beds

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About the area

Sydney

With a stay at Harbourview Inn, SureStay Collection by Best Western in Sydney, you'll be in a shopping district, just a 4-minute walk from Sydney Waterfront Boardwalk and 10 minutes by foot from Bethel Presbyterian Church. .This casino hotel is 14.9 mi (24 km) from Marine Atlantic Ferry Terminal and 0.8 mi (1.2 km) from Cape Breton Centre for Craft and Design.

What's nearby

  • Cape Breton Centre for Craft and Design - 10 min walk - 0.8 km
  • Centre 200 - 11 min walk - 1.0 km
  • Membertou Heritage Park - 13 min walk - 1.1 km
  • World's Largest Fiddle - 18 min walk - 1.5 km
  • Cape Breton Centre for Heritage and Science - 18 min walk - 1.5 km

Getting around

  • Sydney, NS (YQY) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪Governor's Pub - ‬15 min walk
  • ‪Circle K - ‬9 min walk
  • ‪Smitty's - ‬2 min drive
  • ‪Lebanese Flower - ‬16 min walk

About this property

Harbourview Inn, SureStay Collection by Best Western

Hotel in Sydney with a casino and free breakfast
Harbourview Inn, SureStay Collection by Best Western offers 65 accommodations with bathrobes and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 65 individually furnished guestrooms, featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and fans, as well as phones with free local calls.
Take advantage of recreation opportunities such as a casino, or other amenities including complimentary wireless internet access and a banquet hall.
Satisfy your appetite at Kings Wings, a restaurant where you can take in the ocean view. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and ATM/banking services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
Kings Wings - Overlooking the ocean, this family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Kings Wings

Things to do

  • 10 slot machines
  • Casino
  • Gaming table

Family friendly

  • Children's games
  • In-room microwave
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for CAD 50 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay
  • Cleaning deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CAD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Property Registration Number STR2526T0728

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Habourview Inn Suites
Harbourview Inn & Suites Hotel
Harbourview Inn & Suites Sydney
Harbourview Inn & Suites Hotel Sydney

Harbourview Inn, SureStay Collection by Best Western Reviews

Reviews

5.8
Rating 10 - Excellent. 87 out of 557 reviews
Rating 8 - Good. 112 out of 557 reviews
Rating 6 - Okay. 113 out of 557 reviews
Rating 4 - Poor. 125 out of 557 reviews
Rating 2 - Terrible. 120 out of 557 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
We would have preferred main floor but nothing was avaliable. The 2nd set if stairs going up needs a handrail.
Stayed 1 night in Jul 2025

8/10 Good

john

Stayed 4 nights in Jul 2025

4/10 Poor

Joy

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel condition was very poor. Room was missing smoke alarm and had patchwork renovations. Bed was comfortable. Complimentary breakfast was very greasy, eggs were cold and the fruit had mould on it.
Stayed 1 night in Jul 2025

8/10 Good

Esther

Travelled with family
Liked: Cleanliness
Air conditioning couldnt keep up and actually cool the room. Curtains did not do much for keeping light out.
Stayed 1 night in Jul 2025

8/10 Good

Richard

Stayed 2 nights in Jul 2025

2/10 Terrible

Lorilee

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It smelled terrible and you can’t open the windows. They are all sealed shut and for egress you need to go out the door and walk down a long enclosed porch. It’s a death trap. Bathtub so filthy we wore our water shoes in the shower. Shower curtain had orangy pink mould growing on the bottom. We had family suite and one of the beds collapsed when our son just sat on it. Air conditioning was not working
Scum in bath tub
Mouldy shower curtain
No blinds so light came in through windows all night
Light coming in through children’s room even worse because of white curtain and no blinds
Stayed 1 night in Jul 2025

4/10 Poor

Lillian E

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Véronique

Travelled with group
Disliked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Kenneth

Travelled with partner
Disliked: Amenities
Hotel was in a good area near water. The room was adequate
Stayed 1 night in Jul 2025

8/10 Good

David J.

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast menu was only average. The building is very old but is being brought up to date. The outdoor stairways need improvement. Front desk personnel (esp. Divya) were very professional.
Stayed 5 nights in Jul 2025

2/10 Terrible

Marie

Disliked: Cleanliness, property conditions & facilities
I didn't like anything and the place was very dirty and smell bad.
Stayed 1 night in Jul 2025

6/10 Okay

Katina

Travelled with family
Liked: Amenities
Was disappointed there was no method to make hot water or purchase a warm beverage. The ceiling renovations for the room were poorly constructed and gave a sub par feeling.
Stayed 1 night in Jul 2025

4/10 Poor

Leonard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Flooring under the need was just plywood. Hardwood flooring was not completed under the bed.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Darren

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated. Ok as a place to lay your head for one night. But otherwise i wouldnt recommend it. Rooms are small. Bathrooms fixtures are rusty.
Stayed 1 night in Jul 2025

6/10 Okay

Jocelyn

Although there have been updates the beds were not comfortable and the towels were thin and not absorbent. The noise from other guests disturbed our sleep. Staff was friendly and helpful. Floor updates were lovely but the bathroom was not as clean as it should be. Would not stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Gary

Stayed 1 night in Jul 2025

2/10 Terrible

David

Stayed 1 night in Jul 2025

6/10 Okay

Kristi

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Carmen

Stayed 3 nights in Jul 2025

10/10 Excellent

Rose

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Very nice ppace. Breakfast area was very hit and we couldnt stay to long to eat because of the heat. need a/c. No restaurant so we had to order good. Room was great, tub was amazing. bed was comfortable. Pillows are thin.
Stayed 1 night in Jul 2025

6/10 Okay

Alison

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean, but thin towels and pillows, not the most comfortable beds, renos to room not done well. Breakfast could have used yogurt, whole grain bread, fruit, and napkins. Breakfast room sweltering. Walk to eating areas is reasonable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Stayed 1 night in Jul 2025

2/10 Terrible

hannah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After complaining to management and not receiving any answer I have made a complaint to fire department about safety and tourism Nova Scotia about cleanliness
Stayed 1 night in Jun 2025

2/10 Terrible

Tammy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
absolutely terrible didn’t sleep there left and stayed at another hotel
Stayed 1 night in Jul 2025