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Park Inn - by Choice Hotels, Sydney

2.5 star property

Photo gallery for Park Inn - by Choice Hotels, Sydney

Restaurant
Standard Room, 2 Queen Beds, Non Smoking
Indoor pool
Terrace/patio
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • 24/7 front desk

Explore the area

View map
560 Kings Rd, Sydney, NS, B1S 1B8
  • Membertou Heritage Park
    ‪13 min walk‬
  • Centre 200
    ‪3 min drive‬
  • World's Largest Fiddle
    ‪4 min drive‬
  • Sydney, NS (YQY)
    ‪19 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(67 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the area

Sydney

Located in Sydney, Park Inn - by Choice Hotels, Sydney is on the Strip, within a 5-minute drive of Membertou Heritage Park and Bethel Presbyterian Church. .This hotel is 14.1 mi (22.7 km) from Marine Atlantic Ferry Terminal and 1.1 mi (1.8 km) from Sydney Waterfront Boardwalk.

What's nearby

  • Membertou Heritage Park - 13 min walk - 1.1 km
  • Cape Breton Centre for Craft and Design - 3 min drive - 2.6 km
  • Centre 200 - 3 min drive - 2.6 km
  • Cape Breton Centre for Heritage and Science - 4 min drive - 3.3 km
  • World's Largest Fiddle - 4 min drive - 3.6 km

Getting around

  • Sydney, NS (YQY) - 19 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪Tim Hortons - ‬18 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Tim Hortons - ‬17 min walk
  • ‪Subway - ‬2 min drive

About this property

Park Inn - by Choice Hotels, Sydney

Hotel in Sydney with a 24-hour front desk and a coffee shop
Park Inn - by Choice Hotels, Sydney offers 70 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters and premium bedding. Satellite television is provided.

Bathrooms include bathtubs or showers and hair dryers. This Sydney hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request. Renovation of all guestrooms was completed in April 2025.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 70 air-conditioned guestrooms. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste.
Enjoy recreation amenities such as an indoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, ski storage, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, laundry facilities, and ATM/banking services. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Park Inn - by Choice Hotels, Sydney has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CAD 9.99 to 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Indoor pool
  • Ski storage

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Renovated guestrooms - April 2025
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 9.99 to 15.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number STR2526T5948

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hearthstone Inn Hotel
Hearthstone Inn Sydney
Park Inn by Radisson Sydney
Park Inn by Radisson, Sydney Hotel
Park Inn by Radisson, Sydney Sydney
Park Inn by Radisson, Sydney Hotel Sydney

Park Inn - by Choice Hotels, Sydney Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 141 out of 537 reviews
Rating 8 - Good. 137 out of 537 reviews
Rating 6 - Okay. 122 out of 537 reviews
Rating 4 - Poor. 91 out of 537 reviews
Rating 2 - Terrible. 46 out of 537 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

John, KINGSTON

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property location to things in the Sydney area was good. Despite being on the waterfront our view from both rooms was a field full of garabage and old tires. The hotel is under construction. The lobby floor has yellow tape on the tiles infront of the guest services. My parents are 90 and 91and had to climb two flights of stairs to get to their room. The furniture in the room was new, but did not distract from the condition of walls and tile. Thankfully we were with my parents and could carry their luggage up otherwise they may have had to stay in the lobby. If it was the only hotel left in Sydney on our next visit we would scrap the Sydney itinerary from our trip. It was three days and little to no occupancy in other hotels downtown.
Stayed 3 nights in Jun 2025

2/10 Terrible

brian

Disliked: Cleanliness, amenities, property conditions & facilities
Filthy room Indifferent staff
Stayed 1 night in Jun 2025

8/10 Good

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a short stay, close to shopping for necessities and food. Did the job for my family. : )
Stayed 1 night in Jun 2025

2/10 Terrible

Shanelle

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is in pretty rough shape. Not clean and smelled bad. The guests in the rooms surrounding us where up all night screaming and banging on the floors and walls. Will not be going back.
Stayed 1 night in Jun 2025

6/10 Okay

Linda

Stayed 1 night in Jun 2025

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to add
Stayed 1 night in Jun 2025

4/10 Poor

Misty

Stayed 2 nights in Jun 2025

6/10 Okay

Peter

Stayed 1 night in Jun 2025

4/10 Poor

Jeffery, Waterloo

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No elevator, ice machines were not operational
Stayed 1 night in Jun 2025

2/10 Terrible

Delilah

Stayed 1 night in Jun 2025

4/10 Poor

Alfred

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

John, Hillsdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 1 night in May 2025

6/10 Okay

Jiah

Travelled with family
Disliked: Property conditions & facilities
It was okay. The front staff were very friendly and helpful (provided additional kcups and cups). Customer Service A+. The overall condition of the hotel seemed to go downhill a bit since we last visited a few years back (it was under a different name then, Heartstone Inn) a few years ago. It was odd that there was no exhaust fan in the bathroom....noticed the veneer finish was bubbling in some places and pieces came off on the vanity, probably from moisture damage. Staff told my wife that the pool was closed and when my wife went into the weight room some of the equipment wasn't working. Other places in the same price range that provide similar offerings (open pool and/or exercise room) also provide complimentary breakfast. The restaurant in the hotel didn't look busy each time I walked by. The hotel didn't seem very busy when we were there (not many cars in the parking lot). When we went for a drive into town we noticed the other hotels close by were fairly busy, so we may check one of them out the next time we're in town.
Stayed 2 nights in Jun 2025

4/10 Poor

Janna, Trenton

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Owners: You’re fortunate to have such friendly and helpful staff..that’s all you’ve got going for you right now. The hallways are dark, dated and sketchy, bedding needs to be retired, the floors are not clean. There are no convenience or toiletry items available for purchase, so bring what you need or you will have to go back out. If you’re thinking about booking here, I would urge you to remember that life is short..pay the extra money and stay someplace that isn’t creepy.
Stayed 1 night in Jun 2025

10/10 Excellent

Sehajpal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Blaine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I had stayed at this property in the past under different management and had a much better experience at that time; I would have rated it higher then. Currently, the hotel is undergoing renovations, so improvements may be on the way. However, during my recent stay, I encountered several issues that significantly impacted my experience. There was dried paint on the bathroom floor, the furniture was mismatched, the flooring was peeling up and while one bed was in decent condition, the other was collapsing. I requested a new room at the front desk; they did offer an alternative, but unfortunately, it was no better. Additionally, the pool was out of service; something that was not mentioned at any point during the booking process. Had I known, I might have made a different choice. What was most disappointing, though, was the attitude of the front desk staff. When I voiced my concerns, the employee responded with a sigh and later snickered at me when I asked about other room options. I found that unprofessional and dismissive. While I understand renovations can temporarily affect the guest experience, respectful and courteous service should remain a constant. Unfortunately, the unprofessional service left a lasting negative impression.
Stayed 3 nights in May 2025

8/10 Good

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdoor patio space
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Stayed 1 night in May 2025

8/10 Good

Shauna Marie

Stayed 1 night in May 2025

6/10 Okay

Peter

Stayed 1 night in May 2025

10/10 Excellent

Tomas

Stayed 1 night in May 2025

4/10 Poor

JITHIN

Disliked: Property conditions & facilities
The toilet flush is not working properly. The total amount was far from that mentioned on the Skyscanner website. The amount shown on the website increased after processing, exceeding the amount initially displayed.
Stayed 1 night in May 2025

6/10 Okay

Vipanpreet

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in May 2025

2/10 Terrible

Maureen

Terrible room. Terrible bed and pillows
Stayed 1 night in May 2025

10/10 Excellent

Adeola

Liked: Cleanliness, property conditions & facilities
It was a peaceful night
Stayed 1 night in May 2025