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Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection

4.0 star property

Photo gallery for Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection

Premium Room, 1 King Bed (Spa Bath)
Premium bedding, minibar, in-room safe, desk
Terrace/patio
Bar (on property)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View map
100 Marsden St, Parramatta, NSW, 2150
  • Place, Westfield Parramatta Shopping Centre
    ‪2 min walk‬
  • Place, Parramatta Park
    ‪9 min walk‬
  • Place, CommBank Stadium
    ‪19 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪28 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (Walk-in Shower)

Premium Room, 1 King Bed (Walk-in Shower)

Premium Room, 1 King Bed (Walk-in Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Walk-in Shower)

Deluxe Room, 1 King Bed, Accessible (Walk-in Shower)

Deluxe Room, 1 King Bed, Accessible (Walk-in Shower)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Standard, Walk-in Shower)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Standard, Walk-in Shower)

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Outdoor Patio)

Suite, 1 King Bed (Outdoor Patio)

Suite, 1 King Bed (Outdoor Patio)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Spa Bath)

Premium Room, 1 King Bed (Spa Bath)

Premium Room, 1 King Bed (Spa Bath)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Standard, Spa Bath)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Standard, Spa Bath)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Sydney

With a stay at Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection, you'll be centrally located in Sydney, steps from Westfield Parramatta Shopping Centre and within a 10-minute walk of Parramatta Park. .This hotel is 0.8 mi (1.2 km) from St Patrick's Cathedral and 1.3 mi (2.1 km) from CommBank Stadium.

What's nearby

  • Westfield Parramatta Shopping Centre - 2 min walk - 0.2 km
  • Parramatta Park - 9 min walk - 0.8 km
  • Riverside Theatres - 16 min walk - 1.4 km
  • CommBank Stadium - 19 min walk - 1.6 km
  • Rosehill Gardens Racecourse - 4 min drive - 3.9 km

Getting around

  • Parramatta Station - 9 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 32 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Nadia's Café - ‬5 min walk
  • ‪Kernel's Popcorn - ‬5 min walk
  • ‪KFC - ‬5 min walk
  • ‪Iconic Cafe - ‬4 min walk

About this property

Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection

Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection offers 37 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 55-inch flat-screen televisions come with first-run movies. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 37 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 55-inch flat-screen televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.
Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Children aged 12 and younger eat free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking within 300 metres
  • Street parking available
  • Onsite parking available only on request
  • Secured, covered parking on site (AUD 25 per night)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: AUD 15 to 15 per person
  • A bar/lounge

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 4 floors
  • Art Deco architecture
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium channels
  • First-run films

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.3 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for AUD 50.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 15 to 15 for adults, and AUD 0 to 15 for children
  • Covered self parking fee: AUD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Marsden Hotel Parramatta
Marsden Hotel
Marsden Parramatta
The Marsden Hotel
Marsden Hotel Parramatta
Holiday Inn Suites Parramatta Marsden Street
Holiday Inn Suites Parramatta Marsden Street an IHG Hotel
Holiday Inn & Suites Parramatta Marsden Street by IHG Hotel
Holiday Inn & Suites Parramatta Marsden Street by IHG Parramatta

Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 279 out of 480 reviews
Rating 8 - Good. 130 out of 480 reviews
Rating 6 - Okay. 36 out of 480 reviews
Rating 4 - Poor. 17 out of 480 reviews
Rating 2 - Terrible. 18 out of 480 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

donna

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yes ,friendly staff ,rooms emaculate ,continental breakfast was very sparse but for the price wasnt going to leave you hungry would stay again in a heartbeat thankyou
Stayed 1 night in Dec 2025

10/10 Excellent

Soundararajan

Stayed 2 nights in Dec 2025

2/10 Terrible

Jason

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Had to walk a long way from very dodgy street parking. Never staying there again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kuntal

Stayed 1 night in Nov 2025

10/10 Excellent

Manami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, thank you for the comfortable stay..!
Stayed 1 night in Nov 2025

8/10 Good

Konstantin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was really nice, highly recommended !!!
Stayed 1 night in Nov 2025

10/10 Excellent

Cristal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not have breakfast, however the ser
Stayed 2 nights in Nov 2025

8/10 Good

Iain

Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, very new and fresh, elegant interior design. Well equipped including a cooktop. The staff were friendly as well as very polite, and helpful. The room was very quiet and the aircon worked very well.
Stayed 2 nights in Oct 2025

8/10 Good

MIRIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was secure but cramped. We originally arrived on foot as a result of a GPS problem and by the time we parked after a dinner out the last space was a bit cramped. We left after breakfast the next morning which was easier. Staff were uniformly helpful and the room was attractive and well furnished although a full length mirror would make it perfect
Stayed 1 night in Oct 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was secure but not many spots available.very well presented. Staff very polite. Great room
Stayed 2 nights in Oct 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were so lovely, shoutout to Princess you were amazing. Room is gorgeous, great experience over all, especially as a solo traveler
Stayed 2 nights in Oct 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean,great staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Mose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was quite surprising. Very clean and the staff were great. For the price we paid it exceeded our expectations. This will be our permanent hotel every time we come to Parramatta from now on. Thanks again 🙏
Stayed 2 nights in Oct 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room, friendly staff, secure parking and walking distance to shopping cafes.
Stayed 1 night in Oct 2025

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff made us feel welcome.
Stayed 1 night in Sep 2025

10/10 Excellent

Kantua

Liked: Cleanliness, staff & service, property conditions & facilities
Room clean and spacious, staff friendly and shopping centre is closed.we love it.
Stayed 3 nights in Sep 2025

8/10 Good

Alyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gladius Hotel Convenient Location

Gladius Hotel is in a convenient location and offers a reasonable price. We were a little disappointed that, being our anniversary, no special gesture was offered. That said, overall it was a good stay and we would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Rayan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

David

Stayed 3 nights in Sep 2025

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thumbs Up
Stayed 1 night in Sep 2025

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Mandar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in central Sydney
Stayed 2 nights in Aug 2025

2/10 Terrible

Manish

Disliked: Cleanliness, staff & service
Dirty
Stayed 2 nights in Aug 2025

8/10 Good

Andreas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. The staff is friendly and helpful. Walking distance to everything.
Stayed 1 night in Aug 2025