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Holiday Inn Sydney - Waterfront by IHG

3.5 star property

Photo gallery for Holiday Inn Sydney - Waterfront by IHG

Meeting facility
Ballroom
Front of property
Indoor pool
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Parking available

Explore the area

View map
300 Esplanade, Sydney, NS, B1P1A7
  • Place, Cape Breton Centre for Craft and Design
    ‪2 min walk‬
  • Place, World's Largest Fiddle
    ‪6 min walk‬
  • Place, Centre 200
    ‪6 min walk‬
  • Airport, Sydney, NS (YQY)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Harbour View

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Harbour View

8.8 out of 10
Excellent
(19 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(38 reviews)
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(62 reviews)
  • Water view
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About the area

Sydney

With a stay at Holiday Inn Sydney - Waterfront by IHG, you'll be centrally located in Sydney, just a 3-minute walk from Cape Breton Centre for Craft and Design and 7 minutes by foot from St. George's Church & Cemetery. .This hotel is 15.5 mi (24.9 km) from Marine Atlantic Ferry Terminal and 0.2 mi (0.4 km) from Sydney Waterfront Boardwalk.

What's nearby

  • Cape Breton Centre for Craft and Design - 2 min walk - 0.2 km
  • World's Largest Fiddle - 6 min walk - 0.6 km
  • Centre 200 - 6 min walk - 0.6 km
  • Cape Breton Centre for Heritage and Science - 8 min walk - 0.7 km
  • Membertou Heritage Park - 3 min drive - 2.5 km

Getting around

  • Sydney, NS (YQY) - 18 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Governor's Pub - ‬2 min walk
  • ‪Circle K - ‬10 min walk
  • ‪Smitty's - ‬13 min walk
  • ‪Lebanese Flower - ‬5 min walk

About this property

Holiday Inn Sydney - Waterfront by IHG

Boardwalk/promenade hotel with 2 restaurants and a fitness center
Holiday Inn Sydney - Waterfront by IHG offers 152 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 152 guestrooms featuring refrigerators and MP3 docking stations. Your pillowtop bed comes with premium bedding. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a waterslide, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Grab a bite at Eave Restaurant & Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Sydney? This hotel has 6300 square feet (585 square meters) of space consisting of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Eave Restaurant & Bar - Overlooking the ocean, this restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Crown Cafe & Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 7 per day)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Eave Restaurant & Bar
  • The Crown Cafe & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas
  • Waterslide

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (6,300 square foot of space)

Outdoors

  • On the boardwalk/promenade
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from June 6 2025 to March 13 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 20 per person
  • Self parking fee: CAD 7 per day
  • Pet fee: CAD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number STR2526T8600

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Holiday Inn Sydney Waterfront
Holiday Inn Sydney Waterfront Hotel
Holiday Inn Waterfront Hotel Sydney
Holiday Inn Waterfront Sydney
Delta Hotel Sydney
Sydney Delta Hotel
Holiday Inn Sydney Waterfront Nova Scotia

Holiday Inn Sydney - Waterfront by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 431 out of 1000 reviews
Rating 8 - Good. 295 out of 1000 reviews
Rating 6 - Okay. 146 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kelvin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Ivan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Crystal

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was quite disappointed, the room was in bad condition, wallpaper peeling off, the curtain came off the track, one of the beds was newer/more comfortable than the other, the hot tub was not working but still had dirty water in it, etc. There was an extra fee for parking but the lot was on a slope and not in great shape or you had to park on the lower part and haul your stuff up around the upper lot. The facilities left a lot to be desired but the staff were friendly and they are doing renos we just didn’t see the benefit of them fir our stay.
Stayed 3 nights in Jul 2025

8/10 Good

Cecile

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options.
Stayed 2 nights in Jul 2025

6/10 Okay

Wesley

Travelled with partner
Disliked: Amenities, property conditions & facilities
They had construction in the room next to us, plus the Hot tub was out of service, and the pool ladders were loose/dangerous
Stayed 2 nights in Jul 2025

8/10 Good

Leslie

Stayed 1 night in Jul 2025

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Kathy

Stayed 1 night in Jul 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Ken

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
They charge for parking
Stayed 1 night in Jul 2025

8/10 Good

Denise

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The property was clean & well maintained. The staff was courteous & pleasant. Great location, lots of dining nearby.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025

8/10 Good

Yvan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Endroit très bien, tranquille, personnel gentil. L'établissement pourrait offrir un déjeuner dans le prix. Facilité de stationnement! Très près du centre-ville et des attraits touristiques de Sydney!
Stayed 2 nights in Jul 2025

10/10 Excellent

Sundeep

Stayed 2 nights in Jul 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service
The hotel itself is tired but renovations are underway so that should improve. Great staff and location
Stayed 1 night in Jul 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, property conditions & facilities
My room smelt like dirty gym socks
Stayed 2 nights in Jul 2025

6/10 Okay

fraser

Disliked: Property conditions & facilities
The hotel is in an ideal location and the staff were friendly. It was amusing hearing the staff train some new members as they were really not ready to wait on guests. There were multiple times kids were running in the hallway and other parties as it was a Friday night so that kept us awake until late plus there was noise from concerts in the area. The rooms appear that they are in desperate need of a renovation. The location is perfect, but the hotel needs some renovations further to what they have on going.
Stayed 1 night in Jul 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

6/10 Okay

Lorraine

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Outdated

Hotel needs a desparate update. Hallways smell, wallpaper in room peeling, beat up entertainment center. Just really outdated. They are in process of renovating but not fast enough.
Stayed 2 nights in Jul 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Smokers out front. No cats. Kids in the hottub
Stayed 1 night in Jul 2025

10/10 Excellent

JAMES

Stayed 1 night in Jul 2025

10/10 Excellent

James

Stayed 3 nights in Jul 2025

10/10 Excellent

Joshua

Stayed 1 night in Jul 2025

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a couple fighting from 12:30 am until 5.am finally security shower up.
Stayed 2 nights in Jul 2025