Hotel Sylva

2.0 star property

Photo gallery for Hotel Sylva

Signature Room
Front of property
Exterior
Lobby
50-inch Smart TV with digital channels

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
756 W Main St, Sylva, NC, 28779
  • Place, Jackson County Historic Courthouse
    ‪1 min walk‬
  • Place, Poteet Memorial Park
    ‪4 min walk‬
  • Place, Country Side Bowling Lanes
    ‪14 min walk‬

Room options

Signature Room

9.6 out of 10
Exceptional
(15 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Signature Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Signature Double Room

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Sylva

Located in Sylva, Hotel Sylva is in the mountains, within a 5-minute walk of Nantahala National Forest and Poteet Memorial Park. .This hotel is 15.4 mi (24.8 km) from Harrahs Cherokee Casino and 20.2 mi (32.5 km) from Great Smoky Mountains National Park.

What's nearby

  • Jackson County Historic Courthouse - 1 min walk - 0.2 km
  • Poteet Memorial Park - 4 min walk - 0.4 km
  • Country Side Bowling Lanes - 14 min walk - 1.2 km
  • Tuckasegee River - 3 min drive - 4.0 km
  • Harrahs Cherokee Casino - 25 min drive - 26.6 km

Getting around

  • Asheville Regional Airport (AVL) - 56 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Waffle House - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Big Nick’s Bbq - ‬4 min drive
  • ‪Subway - ‬4 min drive

About this property

Hotel Sylva

Hotel in Sylva with free parking
Hotel Sylva offers 35 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with digital channels.

This Sylva hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 35 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

The front desk is open Sunday - Saturday (9:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 60 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Pet fee: USD 60 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel Sylva Hotel
Hotel Sylva Sylva
Hotel Sylva Hotel Sylva

Hotel Sylva Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 137 out of 168 reviews
Rating 8 - Good. 20 out of 168 reviews
Rating 6 - Okay. 10 out of 168 reviews
Rating 4 - Poor. 0 out of 168 reviews
Rating 2 - Terrible. 1 out of 168 reviews

10/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Presley

Stayed 1 night in Oct 2025

10/10 Excellent

Manuel

Stayed 1 night in Oct 2025

8/10 Good

Dede

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning staff went above and beyond to help us find a lost wallet. They came into the room and helped move furniture! Very friendly and we were all so happy.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel, Greer

Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Stayed 1 night in Oct 2025

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and property. Love downtown Sylva
Stayed 2 nights in Oct 2025

10/10 Excellent

Gina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great! Walking distance to all the shops, restaurants and bars
Stayed 2 nights in Oct 2025

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Better than anticipated and so great! Had a great stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Barney

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic remodel of an old property.
Stayed 1 night in Sep 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service
Room was musty. Front desk explained time of year made regulating heat/air conditioning difficult. First night we needed to prop door open for fresh air. Second night we were able to get the window open
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The hotel Sylva is beautifully renovated, comfortable and very convenient to everything that the town has to offer. We love the staff. Everyone was very friendly and the room was comfortable. We will definitely be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Jayanthi, Bradenton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay in Hotel Sylva. It's in a great location. You can walk to several restaurants. It's also a clean hotel with comfortable beds. The only downside is that it's downtown and you get some vehicle noise.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nancy

Travelled with group
Stayed 1 night in Sep 2025

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. Great communication. Easy check-in and out. The location is perfect. Comfy beds. Other small towns could benefit by using your business model. The shower had great water pressure, but the temperature was too hot. It took almost 5 minutes for the water to get hot. Once it was hot, it wouldn't go back to warm or cool. We were told that happens because it is an old building with old pipes. We love staying in old places that have been brought back to life. Old buildings and old pipes have never been an issue.
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca, Mooresville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gary and Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly people and a truly clean property!
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was easy to get into our room with contactless check-in and check out. It was convenient to dinning and shops.
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Extremely easy check in. Ty.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Katrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here twice and haven’t been disappointed yet! Get location and very clean.
Stayed 1 night in Aug 2025