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Hotel Sylva

2.0 star property

Photo gallery for Hotel Sylva

Signature Double Room
50-inch Smart TV with digital channels
Lobby
Exterior
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View map
756 W Main St, Sylva, NC, 28779
  • Place, Jackson County Historic Courthouse
    ‪1 min walk‬
  • Place, Poteet Memorial Park
    ‪4 min walk‬
  • Place, Country Side Bowling Lanes
    ‪14 min walk‬

Room options

View all photos for Signature Room

Signature Room

Signature Room

9.6 out of 10
Exceptional
(15 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room

Desk, free WiFi, bed sheets

Signature Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double Room

Desk, free WiFi, bed sheets

Signature Double Room

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

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  • Breakfast included
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The price is NZ$157
includes taxes & fees
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About the area

Sylva

With a stay at Hotel Sylva in Sylva, you'll be in the mountains, within a 15-minute drive of Western Carolina University and Nantahala National Forest. .This hotel is 15.4 mi (24.8 km) from Harrahs Cherokee Casino and 20.2 mi (32.5 km) from Great Smoky Mountains National Park.

What's nearby

  • Jackson County Historic Courthouse - 1 min walk - 0.2 km
  • Poteet Memorial Park - 4 min walk - 0.4 km
  • Country Side Bowling Lanes - 14 min walk - 1.2 km
  • Tuckasegee River - 3 min drive - 4.0 km
  • Oaks Gallery - 3 min drive - 3.0 km

Getting around

  • Asheville Regional Airport (AVL) - 56 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Waffle House - ‬3 min drive
  • ‪Dairy Queen - ‬20 min walk
  • ‪Big Nick’s Bbq - ‬4 min drive
  • ‪Lazy Hiker Brewing Co. - ‬3 min walk

About this property

Hotel Sylva

Hotel in Sylva with free parking
Hotel Sylva offers 35 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with digital channels.

This Sylva hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 35 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

The front desk is open Sunday - Saturday (9:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 60 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Pet fee: USD 60 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel Sylva Hotel
Hotel Sylva Sylva
Hotel Sylva Hotel Sylva

Hotel Sylva Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 123 out of 150 reviews
Rating 8 - Good. 19 out of 150 reviews
Rating 6 - Okay. 8 out of 150 reviews
Rating 4 - Poor. 0 out of 150 reviews
Rating 2 - Terrible. 0 out of 150 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jayanthi, Bradenton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay in Hotel Sylva. It's in a great location. You can walk to several restaurants. It's also a clean hotel with comfortable beds. The only downside is that it's downtown and you get some vehicle noise.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nancy

Travelled with group
Stayed 1 night in Sep 2025

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. Great communication. Easy check-in and out. The location is perfect. Comfy beds. Other small towns could benefit by using your business model. The shower had great water pressure, but the temperature was too hot. It took almost 5 minutes for the water to get hot. Once it was hot, it wouldn't go back to warm or cool. We were told that happens because it is an old building with old pipes. We love staying in old places that have been brought back to life. Old buildings and old pipes have never been an issue.
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca, Mooresville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gary and Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly people and a truly clean property!
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was easy to get into our room with contactless check-in and check out. It was convenient to dinning and shops.
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Extremely easy check in. Ty.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Katrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here twice and haven’t been disappointed yet! Get location and very clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Days in Sylva

Single traveler for a local bike tour. Could not be happier with location in town with great access to food and other activities. Bike tours start across the street. Room was clean, updated bathroom and a rocking chair on the porch. Staff was helpful and cordial. Was a happy camper without the tent.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Friendly staff. Great location. Quiet. Easy walk for dining and shopping.
Stayed 1 night in Jul 2025

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at Hotel Sylva several times, but this was the first time with the current owners. We love the upgrades made to the rooms - walk in shower, large vanity area beside the.sink, new furniture and in room Keurig. The property is right downtown with shopping, restaurants and bars all an easy walk away. Friday night they had music in the park across the street which was an added bonus. The check in was contactless so we never interacted with the staff face to face, but they responded quickly when I had a question about the room prior to our arrival.
Stayed 2 nights in Jul 2025

10/10 Excellent

jill

Travelled with partner
Liked: Amenities
They have done a great job with everything we have stayed there before it’s a whole lot better can’t wait to go back
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard, Cornelia

Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location…great staff…already booked two more stays!
Stayed 2 nights in May 2025

10/10 Excellent

Alice, Black Mountain

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a little gem in Sylva. Had the perfect onite stay there and enjoyed walking to dinner and to the cute shops in town. Great communication re: checkin via text and very helpful and accommodating receptionist in the office. Will be back!
Stayed 1 night in Jul 2025

10/10 Excellent

seth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Howard

Stayed 1 night in Jul 2025

10/10 Excellent

Beth

Stayed 1 night in Jul 2025

6/10 Okay

Ann

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lance

All was great. Perfect location. The only downside is half the room lost power.
Stayed 1 night in Jun 2025