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Ortea Palace Hotel, Sicily, Autograph Collection

5.0 star property

Photo gallery for Ortea Palace Hotel, Sicily, Autograph Collection

Exterior
Suite, 1 King Bed, Sea View
2 restaurants, breakfast, lunch served; local and international cuisine
2 restaurants, breakfast, lunch served; local and international cuisine
Fountain

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View map
Via Riva Nazario Sauro, Syracuse, SR, 96100
  • Place, Lungomare di Ortigia
    ‪2 min walk‬
  • Place, Cathedral of Syracuse
    ‪8 min walk‬
  • Place, Piazza del Duomo
    ‪10 min walk‬
  • Airport, Catania (CTA-Fontanarossa)
    ‪57 min drive‬

Room options

View all photos for Room, 1 King Bed, Partial Sea View

Room, 1 King Bed, Partial Sea View

Room, 1 King Bed, Partial Sea View

  • 24 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex, 1 King Bed, Partial Sea View

Premium bedding, minibar, in-room safe, individually decorated

Duplex, 1 King Bed, Partial Sea View

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex, 1 Single Bed (No View)

Duplex, 1 Single Bed (No View)

Duplex, 1 Single Bed (No View)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Sea View (Balcony)

Junior Suite, 1 King Bed, Sea View (Balcony)

Junior Suite, 1 King Bed, Sea View (Balcony)

  • 48 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (No View)

Room, 1 Queen Bed (No View)

Room, 1 Queen Bed (No View)

8.0 out of 10
Very good
(3 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View

7.0 out of 10
Good
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Sea View

Suite, 2 Single Beds, Sea View

Suite, 2 Single Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Duplex, 2 Queen Beds

Premium bedding, minibar, in-room safe, individually decorated

Duplex, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed, Sea View (Balcony)

Signature Suite, 1 King Bed, Sea View (Balcony)

Signature Suite, 1 King Bed, Sea View (Balcony)

  • 65 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Sea View

Family Suite, 1 Bedroom, Sea View

Family Suite, 1 Bedroom, Sea View

  • 65 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Sea View (Balcony, Tower)

Suite, 1 King Bed, Sea View (Balcony, Tower)

Suite, 1 King Bed, Sea View (Balcony, Tower)

  • 95 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Syracuse

A stay at Ortea Palace Hotel, Sicily, Autograph Collection places you in the heart of Syracuse, steps from Antico Mercato and Lungomare di Ortigia. .This spa property is 0.1 mi (0.2 km) from Ionian Sea and 0.3 mi (0.4 km) from Temple of Apollo.

What's nearby

  • Lungomare di Ortigia - 2 min walk - 0.2 km
  • Antico Mercato - 2 min walk - 0.2 km
  • Temple of Apollo - 3 min walk - 0.3 km
  • Cathedral of Syracuse - 8 min walk - 0.7 km
  • Piazza del Duomo - 10 min walk - 0.9 km

Getting around

  • Syracuse Station - 19 min walk
  • Fontanarossa Airport (CTA) - 59 min drive

Restaurants

  • ‪Nuova Dolceria - ‬5 min walk
  • ‪Bar del Ponte Cristina - ‬3 min walk
  • ‪Il Chioschetto - ‬3 min walk
  • ‪Carnezzeria - ‬3 min walk
  • ‪Caffè Apollo - ‬4 min walk

About this property

Ortea Palace Hotel, Sicily, Autograph Collection

Waterfront property with 2 restaurants and a full-service spa
Ortea Palace Hotel, Sicily, Autograph Collection offers 75 accommodations with fireplaces and minibars. These individually decorated and furnished accommodations have separate sitting areas and include desk chairs and dining tables. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Syracuse property provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the property include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Ortea Spa by Comfort Zone. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
Treat yourself to a stay in one of the 75 individually decorated guestrooms, featuring fireplaces and heated floors. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a sauna and a 24-hour fitness center. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
Enjoy local and international cuisine at Ristorante Il Cortile, one of the property's 2 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Ristorante Il Cortile - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
Ristorante Incanto - This restaurant serves dinner only. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Valet parking on site (EUR 50 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Ristorante Il Cortile
  • Ristorante Incanto

Things to do

  • 24-hour gym
  • Bicycles
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1920
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Dining table
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Fireplace
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per accommodation, per stay, plus a deposit of EUR 50 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 11 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 30 per person
  • Valet parking fee: EUR 50 per day
  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number IT089017A1R3WB6NHY

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ortea Palace Luxury Hotel Syracuse
Ortea Palace Luxury Syracuse
Ortea Palace Luxury

Ortea Palace Hotel, Sicily, Autograph Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 195 out of 251 reviews
Rating 8 - Good. 34 out of 251 reviews
Rating 6 - Okay. 10 out of 251 reviews
Rating 4 - Poor. 3 out of 251 reviews
Rating 2 - Terrible. 9 out of 251 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. The staff went above and beyond - wonderful people who truly cared about the guest experience. Historic building and truly lovely to explore.
Stayed 4 nights in Sep 2025

10/10 Excellent

Lydia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property in Syracusa. Do not miss this majestic property close to shopping, activities and dinning.
Stayed 2 nights in Jul 2025

6/10 Okay

Erica

There were ants in our first floor bathroom. They sent someone to clean and take care of them. They essentially just left them on the ground dead. Hotel was nice. No complimentary bikes to use per website. Pool can only be used with kids 2 hrs per day allotted time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful time in Syracuse and Ortigia
Stayed 3 nights in Jun 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, great location
Stayed 2 nights in May 2025

10/10 Excellent

Garine

Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Beautiful location. Friendly staff. Elegant hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Dana

Stayed 1 night in Mar 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were charming. They made the stay feel very special
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph, Center Moriches

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was absolutely beautiful! Perfect location. Staff was very friendly and professional. Drinks & dining fantastic. Can not wait to visit again nect year! Thank you again. With sincere wishes Joe & Edie Hayes
Stayed 3 nights in Feb 2025

10/10 Excellent

Fernando A

Stayed 1 night in Jan 2025

10/10 Excellent

Marc

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff. We definitely are going back there, next time in Sicily
Stayed 2 nights in Oct 2024

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. Friendly staff. Restaurant, bar and reception large but lack character. Could be improved.
Stayed 3 nights in Oct 2024

6/10 Okay

Elliot

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
During our 3 nights in the hotel the air conditioning system didn't function, there was a thunderstorm that flooded our room and the entrance door to our room wouldn't lock when we exited the room. The hotel/ Expedia did not adequately compensate us for the inconvenience. The hotel is beautiful, well located and very comfortable however.
Stayed 3 nights in Oct 2024

10/10 Excellent

ADALBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible! Gianlucca, Sylvia, Allesandro. Breakfast was fabulous. Highly recommend this hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

vincent

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property in the best location for the island.
Stayed 2 nights in Sep 2024

8/10 Good

Anna

Liked: Cleanliness

Best luxury hotel in Ortigia/Syracusa

The best (perhaps the only) luxury hotel in Ortigia. Excellent location on the sea within walking distance to the everything. Very nice rooms. We had a Garamond Jr. Suite. The staff is super friendly and sleep good English. Service was excellent. The buffet breakfast was very nice (€50 if you prepay it). Valet parking available (€40). The only complaints we had were that the pillows were not comfortable, the mattress was super firm, there was no comforter (only a thin blanket), and that may things were not functioning. For example there were two awnings in our balcony and one could not be opened. The pool has pretty mosaics but no chairs to rest near the pool. Hamas/steam room and some of the showers didn’t work. The pool has nice chairs inside the pool with spa jets but none of them worked. Still in spite of all that we would defiantly stay there again since it’s the only luxury hotel in town
Stayed 2 nights in Sep 2024

10/10 Excellent

Alysa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Teresa

Liked: Amenities, property conditions & facilities
It’s a wonderful hotel. You should be very proud. I will definitely stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Susan, Sullivans Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing historic hotel with excellent service.
Stayed 1 night in Aug 2024