Hotel New Grand

Photo gallery for Hotel New Grand

4 restaurants, breakfast, lunch, dinner served; French cuisine
Interior entrance
Lobby
Egyptian cotton sheets, premium bedding, down duvets, minibar
Exterior
Luxury
4.5 star property
9.6

Exceptional

Historic elegance by Yokohama Bay

Overlooking Yamashita Park and Yokohama Bay, this historical landmark offers a serene and picturesque setting. Enjoy spacious, beautifully decorated rooms and exceptional service, all within walking distance to Chinatown and the waterfront.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
10 Yamashita-cho Naka-ku, Yokohama, Kanagawa-ken, 231 8520
  • Place, Yamashita Park
    ‪1 min walk‬
  • Place, Yokohama Stadium
    ‪12 min walk‬
  • Place, Red Brick Warehouse
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪56 min drive‬

Room options

Single Room, Main Building

9.0 out of 10
Wonderful
(17 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

[Check-in 15:00] Main Building Grand Double

9.6 out of 10
Exceptional
(10 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

[Check-in 15:00] Tower Regular Twin, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

[Check-in 15:00] Tower Bay View Double, Non Smoking

9.2 out of 10
Wonderful
(30 reviews)
  • Ocean view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

[Check-in 15:00] Tower Regular Twin, Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

[Check-in 15:00] Tower Bay View Double, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

[Check-in 15:00] Tower Bay View Twin, Smoking

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

[Check-in 15:00] Tower Bay View Twin, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

[Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

10.0 out of 10
Exceptional
(22 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

[Check-in 15:00] Tower High Floor Suite Double, Non Smoking

  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

[Check-in 15:00] Grand Deluxe Twin, Non Smoking

9.6 out of 10
Exceptional
(13 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

[Check-in 15:00] Grand Suite Twin, Non Smoking

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

[Check-in 15:00] Grand Suite Double, Non Smoking

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

[Check-in 15:00] Run of the House

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Single Bed
  • Free Wi-Fi

[Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

[Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

[Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

[Late Check-in at 5PM] Tower Bay View Double, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

[Check-in 15:00] Bayside Twin, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

[Check-in 15:00] Tower Side Twin, Non Smoking

9.2 out of 10
Wonderful
(37 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(27 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

[Check-in 15:00] Bayside Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

[Check-in 15:00] Tower Side Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About the area

Yokohama

You'll be centrally located in Yokohama with a stay at Hotel New Grand, within a 15-minute walk of Osanbashi International Passenger Terminal and Yokohama Stadium. .This luxury hotel is 1.3 mi (2 km) from Yokohama Cosmo World and 1.3 mi (2.1 km) from Red Brick Warehouse.

What's nearby

  • Yamashita Park - 1 min walk - 0.2 km
  • Yokohama Marine Tower - 2 min walk - 0.2 km
  • Kanagawa Arts Theatre - 3 min walk - 0.3 km
  • Yokohama Stadium - 12 min walk - 1.0 km
  • Red Brick Warehouse - 14 min walk - 2.2 km

Getting around

  • Motomachi-Chukagai station - 4 min walk
  • Ishikawacho station - 13 min walk
  • Haneda Airport (HND) - 25 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪重慶茶楼 本館 - ‬3 min walk
  • ‪サンマルクカフェ - ‬3 min walk
  • ‪江戸清 大通り店 - ‬3 min walk
  • ‪青葉新館 - ‬3 min walk

About this property

Hotel New Grand

Hotel New Grand offers 230 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 230 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and bidets.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, gift shops/newsstands, and a hair salon.
Enjoy French cuisine at Le Normandie, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Yokohama? This hotel has 4736 square feet (440 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Le Normandie - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Il Giardino - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Yugyoan Tankuma - Overlooking the ocean, this sushi bar specializes in Japanese cuisine and serves lunch only. Reservations are required. Open daily.
The Cafe - This coffee shop specializes in American cuisine and serves brunch, lunch, dinner, and light fare. Open daily.
Sea Guardian 2 - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 2,000 per day)
  • Limited on-site self parking

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Il Giardino
  • Le Normandie
  • Sea Guardian 2
  • The Cafe
  • Yugyoan Tankuma

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4,736 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • 2 buildings
  • Banquet hall
  • Built in 1927
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate plan for children ages 0-6.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Self parking fee: JPY 2000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hotel New Grand
Hotel New Grand Yokohama
New Grand Hotel
New Grand Yokohama
Hotel New Grand Hotel
Hotel New Grand Yokohama
Hotel New Grand Hotel Yokohama

Hotel New Grand Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 937 out of 1207 reviews
Rating 8 - Good. 224 out of 1207 reviews
Rating 6 - Okay. 26 out of 1207 reviews
Rating 4 - Poor. 9 out of 1207 reviews
Rating 2 - Terrible. 11 out of 1207 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
We loved the luxurious feel of this hotel, yes its a little dated but it felt lovely. The location was amazing, the view was fantastic and the staff lovely. Free parking was available across the street, but you need to pull in at the front door for the concierge to give you a ticket and direct you to your parking bay. The bathroom felt the oldest of everything.
Stayed 1 night in Jan 2026

10/10 Excellent

benjamin

Stayed 2 nights in Jan 2026

10/10 Excellent

Peter

Stayed 2 nights in Jan 2026

10/10 Excellent

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities
The room was really nice, clean, great view. What really stood out was the service and very classy environment. Honestly, I felt like I was treated like royalty.
Stayed 3 nights in Jan 2026

10/10 Excellent

Lai Sha

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff were excellent and helpful at every instance. Room was always spotless, amenities and location suited our group perfectly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Steve

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One of the finest hotel in the World Best of everything
Stayed 4 nights in Dec 2025

10/10 Excellent

Samantha

Stayed 1 night in Dec 2025

8/10 Good

Jonathan

Travelled with group
Liked: Cleanliness, staff & service
The hotel is nice, and great location for pre cruise stay for Diamond Princess. However, the night we stayed, the heat was turned on, and there was no way to cool the room. Window only opened a crack. Our first room the window didn't open, so they transferred us to 15th floor, window opened a cracked, but room didn't cool off over next three hours, so hotel transferred us to an older decor room on 7th floor where window opened all the way. We slept well in the third room. Many thanks to the desk clerk on duty who assisted us in finding a room cool enough to sleep in.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Stayed 3 nights in Dec 2025

8/10 Good

John

Yes,all was good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場は、とても狭いところに車を入れて、エレベータで下に降りる形式。とても狭いため、神経を使います。簡単に車の出し入れができないことは、ちょっと残念な点です。それでも、再訪したいと思う、魅力的なホテルでした。
Stayed 1 night in Nov 2025

10/10 Excellent

Kazunari, Dartford

Liked: Cleanliness, amenities, property conditions & facilities
Historic luxury hotel right by Chinatown and Yamashita park right opposite. Decent room size with a view of Yokohama bay and Minatomirai. Staffs were great and very helpful. Birthplace of Naporitan, seafood doria and custard pudding a la mode - managed to squeeze in before the last order (9pm) for naporitan and the pudding. As a guest you get discount at restaurants and bar. Breakfast choice between western and Japanese (or have it as room service). Stayed only one night but great stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very polite and friendly. Good service. Very nice for cruise before and after
Stayed 2 nights in Nov 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service
The staff service was so great . They were aggressive and helpful to everyone. I was so impressed
Stayed 1 night in Nov 2025

10/10 Excellent

Myung soon

Stayed 2 nights in Nov 2025

10/10 Excellent

Reiko

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is little bit old however, staffs are super polite and nice. The location was awesome. Great experience. When we go back to Yokohama, we will definitely stay this hotel again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
We have a lovely stay at the New Grand. The staff was so helpful, and the accommodations were great. The small double room was spacious. Perfect location with easy access to transportation. We would stay here again!
Bathroom area
Double beds
Attractive lobby
Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you are taking a cruise
Stayed 2 nights in Nov 2025

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service
Great room with a beautiful ocean and beach view
Stayed 2 nights in Aug 2025

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just loved our stay at The New Grand. Had a fantastic view, huge room, spotlessly clean and the staff were just amazing. Do yourself a favour and stay here, you won’t regret it. Definitely staying there again when we go back.
The view from our corner bayview room
Outside the restaurants (the courtyard)
The foyer
Stayed 3 nights in Nov 2025

10/10 Excellent

Alan

Stayed 8 nights in Nov 2025

10/10 Excellent

Kimberly, Huntington Beach

Liked: Cleanliness, staff & service, property conditions & facilities
As expected everyone is very nice and courteous including the guests. Breakfasts at the French restaurant were excellent. Our room has incredible view
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked in this hotel was a shining star
Stayed 3 nights in Nov 2025

8/10 Good

Ricki

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and spotless. Staff couldn't have been more helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, exceptional view of the water and city of Yokohama. Chinatown was a block away, very walkable area. The staff were friendly and happy to help us out in any way possible
Stayed 3 nights in Nov 2025