Tagaytay Haven Hotel managed by MA Group

2.5 star property

Photo gallery for Tagaytay Haven Hotel managed by MA Group

3 outdoor pools
Hallway
Superior Family Room
Lobby lounge
Lobby lounge

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
394 Mendez Crossing West,, Tagaytay, 4120
  • Place, Orlina Museum
    ‪3 min drive‬
  • Place, Picnic Grove
    ‪3 min drive‬
  • Place, Our Lady of Manaoag at Tierra de Maria
    ‪4 min drive‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪49 min drive‬

Room options

Deluxe Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds OR 1 Double Bed

Standard Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 2 Twin Beds

Superior Quadruple Room

  • 22 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 2 Double Beds and 2 Twin Beds

Superior Family Room

  • 28 sq m
  • Sleeps 5
  • 2 Twin Beds

Executive Suite Room

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Tagaytay

Located in Tagaytay, Tagaytay Haven Hotel managed by MA Group is within a 5-minute drive of Orlina Museum and Picnic Grove. .This hotel is 13.6 mi (21.9 km) from Enchanted Kingdom and 1.6 mi (2.5 km) from Our Lady of Manaoag at Tierra de Maria.

What's nearby

  • Orlina Museum - 3 min drive - 2.5 km
  • Picnic Grove - 3 min drive - 2.5 km
  • Our Lady of Manaoag at Tierra de Maria - 4 min drive - 2.9 km
  • Sky Ranch - 13 min drive - 8.6 km
  • SM Mall of Asia - 50 min drive - 60.8 km

Getting around

  • Cabuyao Station - 25 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 84 min drive

Restaurants

  • ‪Cecillia's Buco Pie and Pasalubong - ‬20 min walk
  • ‪Kapihan Ni Gunyong - ‬8 min walk
  • ‪Rowena's - ‬15 min walk
  • ‪Mcdonalds - ‬2 min drive
  • ‪Good Shepherd - ‬8 min walk

About this property

Tagaytay Haven Hotel managed by MA Group

Hotel in Tagaytay with 3 outdoor pools and a 24-hour fitness center
Tagaytay Haven Hotel managed by MA Group offers 69 air-conditioned accommodations with complimentary bottled water. Cable television is provided.

Bathrooms include showers with rainfall showerheads, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a 24-hour fitness center.
Make yourself at home in one of the 69 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and bidets. Conveniences include desks and complimentary bottled water, and housekeeping is provided on request.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities, which include a 24-hour fitness center.
Take advantage of the hotel's room service (during limited hours).
Free self parking is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • 24-hour gym
  • 3 outdoor pools

Family friendly

  • 3 outdoor pools

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee: PHP 500 for check-in between 3:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 700.0 per stay

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of PHP 1000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: PHP 500 for check-in between 3:00 PM and midnight
  • Rollaway bed fee: PHP 700.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Oyo 394 Tagaytay Haven Mendez
OYO 394 Tagaytay Haven Hotel - Mendez Hotel
OYO 394 Tagaytay Haven Hotel - Mendez Tagaytay
OYO 394 Tagaytay Haven Hotel - Mendez Hotel Tagaytay

Tagaytay Haven Hotel managed by MA Group Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 5 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 3 out of 11 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

John Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I like the location of the hotel, very much accessible to restaurants, grocery stores, pasalubong center, banks and transportation.
Stayed 1 night in Feb 2020

2/10 Terrible

todd

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

filthy

This is the worst i have seen in my 30 years of travelling.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing unique.Mould and the smell of mould.No cold water in shower.Only 100 percent hot.Big smashed cockroach on door somebody forgot to remove.Will not ever be back.
Stayed 2 nights in Jan 2020

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient with Jollibee in front

Good place perfect for those traveling back and forth Alfonso / Tagaytay
Stayed 2 nights in Jan 2020

8/10 Good

Patrick

Worked out well enough.....

Late late last minute stay....reserved the room with Hotel.com. got to hotel and checkd in relatively easy. Wasnt difficult to find with WAZE App. About 2km from Casino...and situated RIGHT BEHIND Jollibee! Didnt know what to expect....i got the supior deluxe. It was a bigger room, me think! With 3beds. I didnt need. Just like the space. Maybe because of the weehours of the morning, In the room:, there was no toilet paper, no towels, could not figure out how to work the TV.... I just needed a decent place to sleep and good shower.....it worked out well!
Stayed 1 night in Dec 2019

8/10 Good

Juriz Cristi An

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were accommodating and friendly. They readily answered our questions and requests. I just hope the pool was not so cold so we could stay longer.
Stayed 1 night in Dec 2019

2/10 Terrible

Rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not pick this hotel.

The worst accommodation ever in my whole 45 years of travel. We picked the most expensive rate since the ratings was 2 star. As soon as we entered the lobby, we knew we are in for a bad experience. Literally all light in hall way and lobby areas were off & reception employees were busy with their personal phones, No elevators and our superior room is in the 4th floor. Superior room lights (almost half) burned bulbs, left over open juice in the fridge, dusty, not sure if the bed linen were replaced, no tiolet seat (really???) and noisy side of the hotel (busy street). I better stop listing all the exciting attributes, I'm getting mad again. Anyway, I told the receptionist about the problems. They told me they will check the room. Came back almost 2 hours later and found out nothing was done. Again, they told me they will get it check (receptionist gave me the impression they are hearing my problem for the 1st time and yet they are the same people I spoke who were busy with their phone). My wife and I decided to checked out before one hotel ruin our holiday. Yes, do yourself a favour and go somewhere else. I'm surprised Hotel.com even list the hotel.
Stayed 1 night in Nov 2019

8/10 Good

Krista Angelica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Robertson

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019