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Room type Options Nightly price Book
Grandview Double Room, River View (Include French Dinner and American Breakfast)
46 square metres
1 Double Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Rooftop Suite Double (Include French Dinner and American Breakfast)
59 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Upscale adults-only hotel near Wulai Old Street

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
24-hour front desk
Multilingual staff

Located in New Taipei City (Wulai), Volando Urai Spring Spa and Resort is within a 5-minute drive of Wulai Old Street and Lover's Trail. This upscale hotel is 3.3 mi (5.3 km) from Wulai Waterfalls and 4.2 mi (6.8 km) from XinXian Trail.

Make yourself at home in one of the 22 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Your bed comes with down comforters and premium bedding. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers, spring water baths, and complimentary toiletries.

Relax at the full-service spa, where you can enjoy massages and body treatments. If you're looking for recreational opportunities, you'll find hot springs, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless internet access and concierge services.

Grab a bite at Soyan, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). A complimentary local cuisine breakfast is served daily from 7:30 AM to 11:00 AM.

Featured amenities include limo/town car service, complimentary newspapers in the lobby, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

Languages spoken

  • English

Show all languages

Volando Urai Spring Spa and Resort

No.176,Sec. 5, Xinwu Rd, New Taipei City, 23341

Renovations & Closures

The following facilities are closed on Wednesday:

  • Hot springs

Hotel Amenities

Hotel Amenities

  • Lift
  • Concierge services
  • Total number of rooms - 22
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Free breakfast
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Porter
  • Limo or Town Car service available
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 2
  • Number of meeting rooms - 2
  • Number of spa tubs - 1
  • Snack bar/deli
  • Free self parking
  • Free valet parking
  • Daily
  • Luggage storage
  • Free parking nearby
  • Terrace
  • Free breakfast (local cuisine)
  • Distance from property (ft) 6562
  • Distance from property (km) 2
  • Distance from property (miles) 1
  • Off-street parking
  • Wheelchair accessible: No

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Japanese
  • Chinese (Mandarin)

Parking

Free self parking , Free valet parking , Free parking nearby

Room Amenities

Volando Urai Spring Spa and Resort offers 22 air-conditioned accommodations with DVD players and free minibar items. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathtubs or showers, spring water baths, bathrobes, and slippers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Cable/satellite TV service
  • Alarm clock
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • DVD player
  • Wireless internet access
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • TV size 32
  • TV size (measurement) inch
  • Bathtub or shower
  • Spring water bathtub
  • Minibar (stocked, free items)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bedrooms: 1
  • Toilet with electronic bidet
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Mini-fridge
  • Wardrobe
  • Toothbrush and toothpaste available

Where to Eat

A complimentary local cuisine breakfast is served each morning between 7:30 AM and 11:00 AM.

Soyan - This fine-dining restaurant serves breakfast and dinner. Reservations are required.

Siliq Restaurant - This restaurant serves lunch and dinner. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Things to do

  • Hot springs on site

Spa Services

  • Body treatments
  • Number of treatment rooms 5
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Minimum age to access spa is 12
  • Number of hot springs - 1

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 20

Check-in time ends at noon

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children younger than 8 are not allowed at this adults-only property. All guests 8 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No rollaway/extra beds available

No cots (infant beds) available

Minimum guest age is 8

Caters to adults only

UnionPay

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Mobile key entry is not available

Food service has been amended for enhanced safety

Hotel Names

  • Urai Volando
  • Volando Urai
  • Volando Urai Spring
  • Volando Urai Spring Spa
  • Volando Urai Spring Spa & Resort New Taipei City
  • Volando Urai Spring Spa New Taipei City
  • Volando Urai Spring Spa Resort
  • Volando Urai Spring Spa Resort New Taipei City
  • Volando Urai Spring Taipei Ci
  • Volando Urai Spring Spa And
  • Volando Urai Spring Spa and Resort Hotel
  • Volando Urai Spring Spa and Resort New Taipei City
  • Volando Urai Spring Spa and Resort Hotel New Taipei City

We should mention

Hot springs access available from 10:00 AM to 11:00 PM.

Guests under 8 years old are not permitted at this adults-only property.

Cashless payment methods are available for all transactions.

Awards & Affiliations

The property is a member of Relais & Chateaux.

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