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Room type Options Nightly price Book
Superior Room, 1 King Bed
1 King Bed
Room sleeps 2 guests
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Basic Room
1 King Bed
Room sleeps 2 guests
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Get an overview of this hotel
Family-friendly hotel with a full-service spa and free valet parking

Popular property highlights

Free valet parking
Free WiFi
Business centre
Laundry facilities
Concierge services

When you stay at Hacienda El Carmen Hotel & Spa in Ahualulco de Mercado, you'll be 7.2 mi (11.6 km) from Guachicmontones Interpretive Center. This family-friendly hotel is 5.4 mi (8.7 km) from Riviera Maya Golf Club and 6.2 mi (10 km) from Teuchitlan Arches.

Make yourself at home in one of the 27 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

For lunch or dinner, stop by Don Bocho, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8 AM to 11:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

Languages spoken

  • Spanish

Show all languages

Hotel Amenities

Hotel Amenities

  • Concierge services
  • Total number of rooms - 27
  • Airport transport (surcharge)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Arcade/game room
  • Garden
  • Safe-deposit box at front desk
  • Spa services on site
  • Picnic area
  • Front desk (limited hours)
  • Business centre
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Designated smoking areas
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1722
  • Number of restaurants - 1
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Free valet parking
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Terrace
  • Banquet hall
  • Wheelchair accessible: No
  • No accessible airport shuttle

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • Spanish

Parking

Free valet parking

Room Amenities

Hacienda El Carmen Hotel & Spa offers 27 accommodations with safes and complimentary bottled water. This Ahualulco de Mercado hotel provides complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.

  • Room service (limited hours)
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Free bottled water
  • Shower only
  • Free WiFi
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Toilet paper
  • Wardrobe

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8 AM and 11:00 AM.

Don Bocho - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to do

  • Hiking/biking trails nearby
  • Miniature golf on site
  • Playground on site

Spa Services

  • Body treatments
  • Facial treatments
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Steam room in spa
  • Reflexology

Hotel Policies

Check-in

Check-in time starts at 1:00 PM

Minimum check-in age is: 18

Check-in time ends at 10:00 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Outside food is not permitted on the premises.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

No cots (infant beds) available

No lifts

Service animals not allowed

Front desk opens daily at 7:00 AM

Front desk closes daily at 10:00 PM

Debit cards

Staffed front desk

Smoke detector

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 310 for adults and MXN 310 for children
  • Airport shuttle fee: MXN 4500 per vehicle (roundtrip, maximum occupancy 10)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hacienda El Carmen
  • Hacienda El Carmen Resort
  • Hacienda El Carmen Hotel
  • Hacienda El Carmen Hotel And Spa
  • Hacienda El Carmen Hotel El Carmen
  • Hacienda El Carmen Hotel & Spa Mexico - Jalisco
  • Hacienda El Carmen Hotel Ahualulco de Mercado
  • Hacienda El Carmen Ahualulco de Mercado
  • Hacienda El Carmen Resort Spa
  • Hacienda El Carmen Hotel Spa
  • Hacienda El Carmen & Spa
  • Hacienda El Carmen Hotel Spa
  • Hacienda El Carmen Hotel & Spa Hotel
  • Hacienda El Carmen Hotel & Spa Ahualulco de Mercado
  • Hacienda El Carmen Hotel & Spa Hotel Ahualulco de Mercado

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Awards & Affiliations

The property is a member of Historic Hotels of the World.

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